When we picked up our new 5th Wheel, we did not get an instruction manual for our AAC24BIB microwave/convection oven. Is there anywhere we can get basic instructions over the internet?
We have probably the same unit in our motorhome. This is an orphan appliance. I've been unable to find anything on the internet about "Apollo" except for posts on this forum about problems. One report I read is some guy in Florida had a bunch of 'em made and sold them to one of the TV shopping networks, a few big box stores and, apparently, the RV industry. I heard many were returned because they didn't work.
Ours was an over-the-range mount with the light and vent kit, and the vent blower didn't work when we picked it up. Come to find out, there was a filter stuck in the rear duct preventing the motor from turning. Once removed, it worked fine. By the way, it was a different size filter (larger) than what the vent actually used. I suspect it was a way for the factory in China to get rid of their trash.
Anyway, it doesn't look good in terms of any info. If you have any specific questions, feel free to send me a PM and I can look it up in our manual. I'm already beginning to search for potential replacements for it when it acts up.
Oh...by the way...if you go to Sears website and put in your model number of AAC24 they actually do sell parts for this thing. I just checked...they have the owners manual for $52.99. If I were you...I'd just put that amount away as savings to buy it's replacement.
If you bought this thing new, have the dealer order one for you and see what they say.
Sorry, not great news for your first post.
Good Luck,
~Rick
2005 Georgie Boy 3625 DS on a Workhorse W-22 (Class A)
Rick, Gail, 1 girl (16-Angel, Lexi96.org), 1 girl (11), 2 boys (12 & 9).
2001 Honda Odyssey, Demco Aluminator tow bar & tow plate, SMI Silent Partner brake controller.
Tom, Here's a post that I did previously about my Apollo microwave/convection oven.
Posted: 05/01/06 09:08am
Last year on our first trip out on the east coast to test my new rig, as we sat outside in the campground, relaxing after a long day, the convection (eating element)decided to light up all by itself. Man.. what a surprise when I went in to get another beer, my microwave was on a melt down phase. Luckily I got in before the fire started. A replacement unit was installed by the dealer. It took more than 2 months from Apollo in FL to deliver the new unit. Then, we no sooner got in Mexico in November that the unit stopped working. It was out at a local repair shop for over a month before a replacement resistor was found and finally repaired. Last week, I went trout fishing on season opening day, boodocked on an abandoned church parking lot, fired up the genny to use the microwave, guess what...dead . I'm looking for a replacement unit today with the measurement of 20 5/8 ''x 11 1/8 '' to fit inside the plastic frame. I will let you know what I found in store.
Since then I purchased a Panasonic Inverter Microwave as a replacement at Wally-Mart. (I don't need another melt down). However, the base and the frame does not fit. Could not find anything that matched. So..had a base and frame made out of wood and stained it so that it matched the rest of the cupboards. Looks great and no problems anymore.
Gerard
I had a problem with my Apollo microwave model number AAC24. I followed the link to the Sears website. They showed a diagram with the part I need, but it sells for $52.99. Sound familiar? That is what they are selling the owners manual for. Maybe there is something wrong with the Sears database that makes everything $52.99. Here's the good news. I found a listing ro Apollo Worldwide as follows:
Apollo Worldwide, 2875 S Ocean Blvd, Lantana FL (561) 585-3865
The person who answered that number refered me to the RV department at (800) 722-7262. That person said I need to call back and speak to "Lynn" of the parts and warranty department when she returns from lunch. I called again, and Lynn was quite helpful. She knew immediately what part I need. (My door won't open.) She asked me if I have food in the unit and offered instructions to get the door open. Bottom line, she said she will send me the replacement part for free.
I had the same problem as flynwx. So I called the RV department. Please note the number is 800-772-7262 not 722. Talked to Lynn and she is shipping the parts to me. Although no one wants a problem but it is nice when the manufactor has a positive attitude to handling problems.
I just called 1-800-330-9707 and a very pleasant woman told me that she would put a Manual for my Apollo oven in the mail to me at no charge. It is not available online.
That is also the telephone number for out-of-warranty parts or accessories,as well as for warrenty service, according to an information sheet that came with my RV.
Thanks for the informative update. Apparently they've gotten their act together since ours had problems. Knock on wood, it's been good so far, but it's still reassuring to know that I have a possibility of getting some parts if necessary.
We have had nothing but bad luck with Apollo. Our first unit didn't work on the convection mode correctly, as the microwave would never shut down. Apollo replaced that one, with one that the door would not close after the first time I used the convection. A seal in the door had melted or broke. Our dealer was able to install the seal from the door on the first Apollo which he hadn't returned yet. Now, the microwave part just up and quit.
We called Apollo, same number as the note above, and the little girl told my husband that as soon as they replaced the first defective one, our warranty went out the window. That pretty much tells me the track record on these things.
We are looking at a GE combo that has a larger capacity and will fit nicely in the space.
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