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Open Roads Forum  >  Tech Issues

 > Electric Step problem

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Teri & Alan

Cincinnati, OH

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Posted: 04/20/08 10:55am Link  |  Print  |  Notify Moderator

We have a Coach Step electric step on our Forest River Lexington MH.
Over the winter, while checking on the motor home while in storage, we noticed that the steps were no longer working. We had our local RV Dealer look at it and they said the motor was frozen up, probably due to lack of lubrication. Their solution was to replace the unit at a cost of approximately $800.
I'm not convinced that the motor is frozen, especially considering that a sticker on the unit says that no lubrication is required, and am reluctant to replace the unit without doing a little more troubleshooting.
Any suggestions?


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Teri & Alan & a too old dog.
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JFG

TN

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Posted: 04/20/08 11:10am Link  |  Print  |  Notify Moderator

I had to replace the motor on mine... parts and labor $132


Fred


AJarand

Bloomington, Illinois, USA

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Posted: 04/20/08 11:41am Link  |  Print  |  Notify Moderator

Our electric step failed this spring... After working with it for some time (it was frozen in the out position), turns out it was the door switch. On our unit, there is a magnet on the bottom of the door that triggers a magnetic slide switch on the sill.
I got another, stronger, magnet and that triggered the switch. After opening and closing the switch a few times with the portable magnet is was 'loosened up' and now works fine.


Alan, Marjie and Emily(15)

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Teri & Alan

Cincinnati, OH

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Posted: 04/20/08 01:56pm Link  |  Print  |  Notify Moderator

I tried the door contact previously (I've had issues in the past with magnetic contacts on other systems), even going so far as to replace the switch side of the contact and using a very large magnet on the switch.
I've tried to locate a troubleshooting guide or unit schematic on the web without success. Apparently Coach Step was sold to Lippert Components a few years ago and web references to my product are pretty much non-existant. Lippert doesn't even list electric steps as one of their products.

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Posted: 04/20/08 10:47pm Link  |  Print  |  Notify Moderator

My steps recently stopped working. I pulled the manual on them and it suggested to check my DC system first. It seems there is a minimum voltage and when it drops below that, the steps will not work. After some more troubleshooting, I realized my house batteries were bad and would not take a charge. I am plugged up all the time and thought that the steps would work from the convertor. I guess not. I bought two new batteries and after installation, the steps began to work again. Since yours was in storage, it's a possibity.


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jenks60

MS. coast

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Posted: 04/20/08 10:58pm Link  |  Print  |  Notify Moderator

Are the batteries up to snuff? If your steps are two steps RV EXIT

* This post was edited 04/20/08 11:04pm by jenks60 *


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Dick A

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Posted: 04/20/08 11:54pm Link  |  Print  |  Notify Moderator

First, as Perry mentioned above, make sure the battery is in good shape. Second, if you post the brand of steps (probably Kwikee - http://www.kwikee.com/Adocuments.html) post them here and we can help you. Also, the motor for Kwikee steps is the same a a Ford electric window motor and can be obtained at most auto parts houses for about $50.00 as I recall.


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jenks60

MS. coast

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Posted: 04/21/08 12:13am Link  |  Print  |  Notify Moderator

Dick A, it is a "Coach Step", of which I have never heard.

You can buy a double from RV EXIT for $170, why spend $800??

wa8yxm

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Posted: 04/21/08 06:51am Link  |  Print  |  Notify Moderator

The motors on Kwikee steps are a major pain... If the steps are "out" you can work on them but if the steps are retracted you can not

Try this

Step one, get under the rig but out of the way of the steps (THIS IS VERY IMPORTANT)

Two have partner open the door.. Light should come on, if not you may have a blown fuse or other electrical problem

If light comes on tap motor somewhat gently with hammer a few times

Have partner open door again

Repeat a few times


Though the motor does not need lubrication.. The steps do

The motor is a Ford electric Widow Motor used on some Lincolns

Now.. I took the transmission apart and "re-indexed" the motor, works better now

But I still keep that hammer handy


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Teri & Alan

Cincinnati, OH

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Posted: 04/21/08 05:29pm Link  |  Print  |  Notify Moderator

Thanks everyone. I'll take a look at the house batteries. They seem to be fully charged, but I'll put a meter on them this weekend.
I've been up underneath with the door open, my amber light under the steps did not come on. I'll continue to search for a troubleshooting guide. The label on the steps says "Coach Step by SCS". So far, no success and my visual inspections don't give me any idea where to find an in-line fuse.
I am encouraged by the low price of steps at the link provided. If I don't find a solution soon, I'll probably order a replacement and frustrate myself attempting an install. lol

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