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Open Roads Forum  >  Truck Campers

 > Dealer no longer selling Lance Campers

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nycsteve

NY

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Posted: 11/24/11 04:43am Link  |  Print  |  Notify Moderator

JimK-NY wrote:

Maybe you should have asked why. The dealer I bought had been in business for many years, has a great reputation, handled many other brands but refused to sell Lance campers.


If your talking about the outfit on Long Island , EEC, Lance pulled out not the otherway around. Lance didnt like competing with so many other brands the guy was selling. Mistake for Lance, they now dont have a dealership anywhere near to Long Island aS the replacement dealership the lined up didnt work out. Point is , there was no shortcoming in the Lance brand behind EEC not selling Lances.





bwanted

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Posted: 11/24/11 05:45am Link  |  Print  |  Notify Moderator

I have dealt with Galaxy Campers in Ontario Ca. Rhonda Morgan is one of the Best lance dealers i have ever dealt with hands down.I live in Maine and my dealer wont even return my calls.

Escapeie

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Posted: 11/24/11 10:13pm Link  |  Print  |  Notify Moderator

I bought a "new" 2011 Lance 825 in October of this year and found that it had many things to fix. One possibly two engineering flaws and several assembly flaws.
It was the only one equipped the way I wanted within many miles and was still over 300 miles away.
I made the mistake of only looking at the major systems, assuming that a "new" lance would be ready to use when I went to get it on a cold rainy day.
I had intended to head west in October, that's this year....
I bought a new camper and a new truck because I have reached the point in life that I do not want to fixing things constantly.

Big mistake........

If I were to buy another "new" Lance or other camper, I would remove every panel and look at everything. Then I would give the dealer a chance to correct all the things the factory screwed up before delivery.

I have corrected these flaws on the inside and am now ready to start on the outside. I took pictures of problems and sent them to the dealer which said that they would correct them as the camper is under warranty. The dealer is still 300+ miles away.....

Before anyone wants to explain how overly picky and mistaken I am about lance quality, I have pictures...
This is my first new and only truck camper, but have owned a Coachman and an Airstream in the past.

Way too much of the assembly was done by people that either didn't have any basic skills or didn't care, possibly both.
Lance obviously doesn't have any management that cares to inspect their product before shipping.
Something that cost that much, for what it is, should be better done.

The dealer assures me that I will be happy with my purchase after the flaws are corrected.....

Mooney

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Posted: 11/24/11 11:18pm Link  |  Print  |  Notify Moderator

bwanted wrote:

I have dealt with Galaxy Campers in Ontario Ca. Rhonda Morgan is one of the Best lance dealers i have ever dealt with hands down.I live in Maine and my dealer wont even return my calls.


I'll third this one. Bought my Lance from Rhonda, fantastic folk and a great dealership.


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BradW

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Posted: 11/24/11 04:56pm Link  |  Print  |  Notify Moderator

Noel wrote:

Don't tell them you "just bought a shiny new truck". They could think you are worried/desperate and might not be willing to negotiate.


Ditto. And if you happen to have an old hunting coat with dried squirrel blood on the pockets; wear that to the dealer. Its always worked for me.

Good Luck,
Brad


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Noel

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Posted: 11/24/11 09:33am Link  |  Print  |  Notify Moderator

Don't tell them you "just bought a shiny new truck". They could think you are worried/desperate and might not be willing to negotiate. How many campers do they have on their lot? Are you looking at a 2011 or 2012? Start low, but be polite about it. You can always come up in price.....but rarely down.

It is best to buy from a dealer near you, if possible (bet you already knew that).


Noel

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rabidcow

Surrey BC

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Posted: 11/24/11 11:25pm Link  |  Print  |  Notify Moderator

I looked at a Lance camper earlier this fall. I thought it was going to be the camper of choice, but, when we went to the RV dealer near here to look at it, I was surprised to find a number of issues. I'm sure once it was purchased and a few 'fixes' were done, it would have been a wonderful camper, but there were areas on the exterior that were not sealed. I live in a very wet climate, so this was important to me. Some things didn't appear sealed at all and around the the bottom of the camper they had put angled metal strapping on the edges, which looked like a good idea, but when I looked closely there were gaps in the construction that would actually let water in.

I'm not dissing Lance, but I was surprised to see these pretty obvious flaws. I'm sure that as long as the issues were corrected early on, the camper would be really nice...
Jeff

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Posted: 11/25/11 01:59am Link  |  Print  |  Notify Moderator

You NY guys probably are talking about the Fox dealer that opened a place in NH. He gave good prices to me and had been a Lance dealer for years. In New England there were just 2 dealers. Both gave me a hard time in buying one..But I finally worked someting out.
I just took delivery of my new 855s Wed. and yesterday I went thru it for a while. I found lot's of problems with wires not routed right and spent a good part of the morning straighting them out.I miss lot's of features my 04 Lance 830 had that this one doesn't. They are built cheaper,lighter in some ways and better in others. I knew there would have to be things I would miss from my old one and their stacking up. My wife hates the bath. It's not one piece,no fan,shower hose hangs in front and in the way of the sink,shower curtain doesn't cover the towels and 1/2 the wall ( which is paneling now).I wonder now about things I can't see under neath and in the walls.
I sometimes wished I bought an Artic Fox but it was heavier and didn't light the lay out compared to the 855S. Also the Fox wasn't finished as nice outside as the Lance..but..not I have my doubts. It would have been 2k cheaper too. I could have used the savings to beef up my suspension.


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BradW

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Posted: 11/25/11 04:23am Link  |  Print  |  Notify Moderator

Escapeie wrote:

Before anyone wants to explain how overly picky and mistaken I am about lance quality, I have pictures...

You are welcome to post them; just start a new thread.

Brad

nycsteve

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Posted: 11/25/11 05:14am Link  |  Print  |  Notify Moderator

If I were buying right now I would be giving careful consideration to Chalet's Ascent line of TCs. In fact I've been looking at thier S95. The build and fit and finish seem very good and the design inovative.The tradeoff is they are very tall campers , possibly an issue to some. The storage is fantastic, the weight,lower than Lances comparables.My Lance is 4 seasons old, holding up well. Even so Im very tempted by the Chalet.

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