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Open Roads Forum  >  General RVing Issues

 > Apollo Convection Oven

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fredbon

Pacific Northwest or SoCal

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Posted: 04/14/07 03:18pm Link  |  Print  |  Notify Moderator

What really amazes me are the RV manufacturers that continue to use these units, owners seem to get nothing but grief. I have read that some manufacturers have stopped using units, wish all would, but the $$$$$ rule.

Fred


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As I've Matured... I've learned that artificial intelligence is no match for natural stupidity.



mashbug

Sequim, WA

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Posted: 10/07/07 05:57pm Link  |  Print  |  Notify Moderator

We have also had nothing but bad luck with the Apollo AAC24BIB. Within a very short time after purchasing our RV (a 2006 Montana 3400RL 5th wheel), the microwave would not operate. Took the 5th wheel into Tacoma RV, who found that the unit had a defective seal (sound familiar?). They replaced the unit, and in the process, broke the hinges on both doors of our Dometic refrigerator (another long, ugly story). Now, about 9 months later, the plastic door release latch on the microwave broke. We had a local RV mobile repairman out to look at it, and he tried to repair it (but had his doubts that it would hold). Broke again after 5 days. From dealing with Tacoma RV on the Dometic refr, I have no doubts that we would get the same story from Apollo: once a defective unit is replaced, there is no warranty on the new one. I was tempted to contact Apollo anyway, but after reading the post that talked about the meltdown, we are convinced that the Apollo does not come back into the RV again.
Has anyone else been successful in replacing the unit with a microwave/convection unit? If so, which one?

superflatz

Livingston, TX

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Posted: 10/08/07 09:00am Link  |  Print  |  Notify Moderator

While we have had good luck with our Apollo for 2 years, I did see a stainless steel unit similar to this one (not Apollo) at Home Depot for about $100. Took note of that, so that if this unit fails, I will go there and pick one up.

bob


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tomgorrell

full timing

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Posted: 10/13/07 01:08am Link  |  Print  |  Notify Moderator

We just bought a Grand Junction 5th wheel with the Apollo oven. The clock would sometimes not work, so I talked to the same lady as referred earlier in another post. She mailed the part which would take care of the clock issue, but that problem just went away by itself. She actually made an appointment for a Sears repairman to come install the part, but I cancelled that because there is now no problem, although I have the part in case there are more problems down the road. She was a wonderful representative of the company.

It's been a month now of ownership and I LOVE this oven. I use the half time feature and have had nothing but success with various recipes. I use it nearly every day and wonder how I ever got along without it. It's great for frozen pizza, cookies, baked french fries etc etc. Hope it doesn't break down.

tomgorrell

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Posted: 01/28/08 09:47pm Link  |  Print  |  Notify Moderator

Let me take back a post made earlier regarding our Apollo half time oven. While the representative was very pleasant and they did ship replacements parts (about three times) we have since had nothing but problems. After three visits by Sears technicians and a replacement oven sent recently, our replacement oven melted down tonight. The clock stopped working (a bad omen) and after four minutes of baking cookies a terrible smelling smoke came from the oven. It was more an electrical / plastic burning smell rather than cookies burning. The cookies actually were burnt. After a few minutes, having removed the cookies, we opened the door and this terrible smoke came from inside the back of the oven. We're keeping a sharp eye on things tonight and have a fire extinguisher ready.

Anyone have an idea of a replacement oven? The width of the provided space is around 24 inches, and I know of no microwaves of that size that can be installed over the range.

Silverlady591

Corpus Christi, TX

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Posted: 12/09/08 09:15am Link  |  Print  |  Notify Moderator

I am having the problem with my convection oven. The microwave works but the convection oven and 1/2 time oven come on and go through the time etc. but there is no heat. Anybody else have that problem and what can I do. Thanks much
Silverlady591

rockintom

Livingston, TX

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Posted: 12/09/08 12:44pm Link  |  Print  |  Notify Moderator

I can attest that this Apollo 1/2 time oven is the worst I've ever seen. The ladies at Midwest you talk about have been great, they just have a crappy product to deal with. Can't believe they still are putting this unit in some cheaper model 5ers, even today! Mine has been out 6 times for repairs for various things. All of which are "known product concerns". Thank goodness I'm am handy and have made all repairs myself (except one warranty repair by Sears). You have to take the thing out and apart to do EVERYTHING to it, even the oven light bulb ($51.99 for the special bulb plus shipping). Here's the problem! The Apollo 1/2 time is only 24" wide. (most others are 30") We have a rear kitchen and it would take an act of God to modify and we'd lose lots of cabinet space. NO other manufacturer makes a micro/convection in that dimension with a over the range set up (fan and light). I believe packing that much stuff in that small of an area is the major problem with this set up. You can find manufacturers that have just a microwave at the tune of $4-500. When our quits again...I'm leaving it in place to use the fan and light and get a cheapy microwave and put it on the counter to use. That's my story and I'm sticking to it. I'm usually not this negative but this is a bad deal. rockintom


Rockintom
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HappyKayakers

Malabar FL

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Posted: 12/09/08 04:35pm Link  |  Print  |  Notify Moderator

Silverlady591 wrote:

I am having the problem with my convection oven. The microwave works but the convection oven and 1/2 time oven come on and go through the time etc. but there is no heat. Anybody else have that problem and what can I do. Thanks much
Silverlady591


We had the exact same problem. Lived with it for about 6 months while looking for a small appliance repair shop willing to work on it. We finally found one about 75 miles away. So, we elected to get a new one instead of driving 150 miles for a repair that couldn't be estimated. Of course, I goofed when looking at the ordering website and got the countertop model instead of the built-in. Fortunately, it fits very nicely in the hole above the stove.


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tomgorrell

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Posted: 12/09/08 02:20pm Link  |  Print  |  Notify Moderator

We have reached the same conclusion. I've given up on the convection oven portion of this lemon and just use it to cook frozen vegetables, heat coffee etc. When the microwave portion fails, it will serve as an overweight above-the-stove lamp. The fan doesn't even do much good as it doesn't connect snugly with the outside vent. How can we convince RV manufactures to stop using this piece of junk? We love our Grand Junction 5th wheel, but this one issue has been very aggravating.

We are on our 4th new oven. The rotating dish portion is so poorly engineered that the glass dish often falls off the center pin and is difficult to put back.

catman2130093

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Posted: 12/09/08 06:36pm Link  |  Print  |  Notify Moderator

I don't know if my "solution" will last, but....my brand new replacement Halftime was running the micro with the convection, when I ONLY selected convection. I noticed the sparks flying off the metal tray when I walked by. I took out my dinner rolls that looked raw outside, cut into them to find they were scorched on the inside-disgusting. I threw the breaker connected to it, waited a few minutes, reset the breaker and then tried it again. This time just the convection worked. I'll see how long this "fix" lasts. The original Apollo's turntable never worked, so I used a Walmart clockwork turntable. It was fine for the microwave, but it was plastic so not suitable for convection. When the door latch failed, I went on and replaced it. You'd think all these common problems would eventually be fixed...wish to hell I could find a like sized mw with conv that would fit the same opening...

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