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Open Roads Forum > Fifth-Wheels

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Howaboutnow

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Joined: 04/02/2011

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Posted: 03/26/12 03:16pm

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richfaa wrote:

We will second the great customer service from Keystone. The service was the primary reason we purchased our 2nd Montana.We will have problems they all do and we know they will be addressed with no problem.

I'm absolutely stunned that you would even consider buying the same brand after the unusually long litany of major problems you have experienced and reported on here and on the Montana Forum the last 6 years with your current 5th wheel. Absolutely amazing.

Mile High

Denver, CO

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Posted: 03/26/12 07:00pm

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Howaboutnow wrote:

richfaa wrote:

Ya, but that was all before Keystone put Rich in the movies

He's a Montana celebrity now it and it wouldn't look right if he was caught towing a Redwood now!

2006 Ford F350 4X4 SB CC SRW Powerstroke 6.0
2013 Redwood 36RL - full paint - disk brakes

"Comparison is the thief of joy! - Theodore Roosevelt"

handysam1

SW, Ohio

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Posted: 03/26/12 07:14pm

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We own a Cougar 327RES 5th wheel. Love it! We had small minor issues taken care of at our 1 year check-up appointment. No other issues have cropped up in the last 18 months.

We looked at several models including Outback, Laredo, Jayco and others. It came down to floor plan, fit, finish and price. We felt the Cougar offered everything we were looking for and we have not been disappointed.

2007 Dodge Mega cab 2500 6.7 CTD
2011 327RES Cougar Fifth Wheel

H4Adventures

San Angelo, TX

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Posted: 03/26/12 07:26pm

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We have an '09 318SAB and lived in it for about 4 months between retiring from the AF and starting new lives in the civilian world. We love ours but we also had a few things that required attention when we got it...the issues were handled very professionally and in a very timely manner.

2009 Keystone Cougar 318sab
2008 GMC Sierra 2500HD CC, 6.0/4.10
2004 Chevy Trailblazer
2003 Tracker Avalanche, 150EFI Merc.

LostinAZ

At Home

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Joined: 07/31/2011

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Posted: 03/26/12 07:57pm

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Mile High wrote:

Howaboutnow wrote:

richfaa wrote:

Ya, but that was all before Keystone put Rich in the movies

He's a Montana celebrity now it and it wouldn't look right if he was caught towing a Redwood now!

I've suspected that for quite some time.

richfaa

Ohio

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Posted: 03/27/12 08:08am

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Mile High wrote:

Howaboutnow wrote:

richfaa wrote:

Ya, but that was all before Keystone put Rich in the movies

He's a Montana celebrity now it and it wouldn't look right if he was caught towing a Redwood now!

Nice to hear from you Dean.yes we are in the Movies now will be doing commercialise and book signing soon however we are easy if another brand offers a better movie deal we will jump.
.... Brad the lady with the bird is Helen my other half.
Doing that movies was great marketing .It was at the fall rally
and not rehearsed
. Note they did not ask me anything

Once again we reported ALL our problems large and small in the hope that they would help others..To late for you of course. The major problems were A short causing a meltdown, Leaking holding tanks,

2013 Montana 3402 Big Sky. 08 Ford F-350 6.4L

richfaa

Ohio

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Posted: 03/27/12 08:10am

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LostinAZ wrote:

Mile High wrote:

Howaboutnow wrote:

richfaa wrote:

Ya, but that was all before Keystone put Rich in the movies

He's a Montana celebrity now it and it wouldn't look right if he was caught towing a Redwood now!

I've suspected that for quite some time.

Same post for you as for Dean....Dean

Mile High

Denver, CO

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Posted: 03/27/12 10:58am

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richfaa wrote:

.... Brad the lady with the bird is Helen my other half.
Doing that movies was great marketing .It was at the fall rally
and not rehearsed
. Note they did not ask me anything

Rich, yes I did recognize her (snowbird) in a couple of shots. I'm not positive I recognized you though - did you have a speaking part? Saw Stiles I think, jackflash maybe, jaybird maybe, and a few others.

richfaa

Ohio

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Posted: 03/27/12 11:15am

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I was there in a group shot. Helen is way better looking than I am and don't think they may have wanted to take a chance on talking to me...IMO keystone and Montana have come a long way in quality and quality control Not enough to satisfy Dean and company but the new Montana plant adds to the capability for a better product. We shall see and report on the Big Sky as always.

Mile High

Denver, CO

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Posted: 03/27/12 11:53am

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Still not a lick of issues with my 2007, but I do feel like I'm continously trying to stay ahead of known issues - replaced tires, wet bolts, X-factor on order. A little frustrating in that respect but I will say the Keystone continously upgrades so almost always a legacy problem disappears within the next year or so. The only warranty claim we had was tiny cracks in the sink, and the next year they introduced corian and my issue disappeared. I think they also use the wet bolt as standard, and possibly even the X-factor cross brace on the new Montanas.