We live approximately 70 miles from North Little Rock, Ar. We are planning a trip, and needed a current Good Sam Atlas. Amanda went out of her way to make sure we would receive the Atlas before our departure date. We really appreciate her great customer service!
Could one of you give us some idea of what Distant Network Channels cost to install, and monthly charge? Does one have to be a Full Timer to qualify for DNC's? We do watch a lot of ABC, NBC, CBS, PBS etc When we are on the road it would be great not to have to call Direct TV to switch the spot beam. Would it effect our service at home? Could one of you that are getting Distant Networks give us some information on this?
We always liked Direct TV. In fact, we replaced our In-Motion, less than one year old Dome with a Winegard Slimline Direct TV Travler so that we could get HD. I guess we are idiots, because Dish already has HD. That being said, we've had good service from DTV so we paid $2,400 for roofDish and installation, and bought a Genie for the Living Room in the MOHO , and a regular HD receiver for the moho bedroom.
I just got off the phone with the most officious, rude, Direct TV rep that I've even spoken with. "Elizabeth. Case Manager from Alabama said that if we were to camp, say in San Antonio for a week or so, we would have to have the Distant Network Plan to get "locals' ABC,CBS,NBC etc. On previous trips, if we are going to be settled for a week or so, we called DTV, they changed the address to the RV Park, and we then could get local weather and events. They always said that our receivers would have to be turned off at home. We were never told that this was illegal.
We love RVing and have done it for 30 years. For 30 years the biggest PITA has been TV's. We HAVE to have it because of football, and of course, Dancing with the Stars. I don't think we can ever SPEND enough to make getting TV simple. I know Dish is the same.
This is a rant. What do the rest of you do? Do you call and get your spot beam switched to where you are going to be for awhile?
By the way, Direct TV reps are working out of their homes now. I guess the rep that was so hateful tonight had something cooking on the stove. Terrible idea for DTV to have reps working out of their homes. Very hateful and rude "Elizabeth, from Alabama"
We've owned 9 RV's, and two of them have been Tiffin. By far, Tiffin has been the best. No one ever has to go to Red Bay. We like to, because we sometimes get upgrades, and in Red Bay Alabama, you can buy what you need, and there are qualified techs to do it. Also, if your furniture gets worn, it's easy to replace. If we get any scratches etc, Bruce Deaton takes care of that. There is virtually nothing regarding motorhomes you can't get done.
Tiffin has GREAT customer service. There's not many large companies where customers feel like they have a business AND personal relationship with the company. Tiffin is a company that kind of reminds you of the old days. We've met the whole Tiffin family. The nicest people you will meet anywhere.
Tiffin has taken good care of us. We haven't really had anything, but we know there is a tech that will answer the phone if something does happen.
Doc, we've owned a Winnabago and 2 Tiffin Phaetons. I really don't think you will make a mistake choosing either brand. We really like going to Red Bay, where if we mess something up, or want to upgrade or change things, there are so many pros in Red Bay qualified to make the changes. If we get a scratch, we go to Bruce Denton ' s body shop. ( thankfully, no scratches on the 2012 YET). Having owned both Tiffin and Winnebago, we would most likely stick with Tiffin
( the techs will work on other brands too)
We have 3 TV'S in our Phaeton. We have a receiver in the a LR and bedroom. The last time we were in Red Bay, Alabama, we had Nick (can get you last name if you need it) install a Winegard Travler. We bought the Genie Receiver from Direct TV. We have HD, and we can watch any channel we want, on any TV. We can record up to 9 channels. It is exactly like it is at home. There is NO hassel anymore.
We have owned 9 RV'S and have camped and traveled since the early 80's. None are perfect, and problems come with owning one. The true measure of a company, is how they step up to the plate if there are problems, ie; answering phone calls, letters, emails, etc. If they do turn out a Lemon, they work with their customer. We did not find that to be the case with Thor.
Tiffin, Newmar, Winnebago, Monaco are well regarded, along with other brands. Also, all brands do not have the same re-sale/trade in value. A companys reputation means a lot. You will hear good and bad about all of them, but with good research, you will get a good feel, for the direction to go. Where there's smoke, there's usually fire, and all that glitters, isn't gold. ( to use some old clichés).
We've owned a Tiffin since 05. In our opinion, you just can't beat their customer service. If we are on the road, and have a problem, they answer their phone! The Tiffin family and their employees are some of the nicest people you can meet. TiffinRV.net is a great forum and members discuss all brands. You might want to check that forum.
Good luck with your choice.
We've owned 9 RV's. By far Tiffin has been the best. Thor was by far the worst. Even if you aren't the original owner, Tiffin will help you. During 2008 when many companies went belly up, Tiffin held steady.
Everyone was so kind to answer my concerns, and I just want to update all of you. After a little over two months with the Medronic 3 Lead Pacemaker defibrillator, I feel like a new person. My appetite is back, and I have had no fluid build up anywhere. All my lab work is good.
I cannot thank all of you enough. I also wanted to post an update, in the event other fellow members may be facing needing a pacemaker or defibrillator. You also can't beat Medtronic's excellent patient services. Life is good! Thanks again!
We've all had a series of crappy things to happen, so don't feel badly about it. It's pretty easy to beat up on yourself, but try not to. The laminated list is the best idea, and check it without fail.
We've owned 9 RV's. Two are Tiffin.... An 05 Phaeton and a 2012 Phaeton. NO ONE HAS TO RETURN TO RED BAY, ALABAMA FOR SERVICE UNLESS THEY WANT TO!!! We've owned 2 Tiffin motorhomes. We have found Tiffin to be the best, by far, than the other brands we have owned. ( great service anywhere in the United States, Mexico, and Canada)
We travel about 225 miles a day. Dw doesn't feel confident driving and towing. When traveling close to cities, we try to get up and started very early, to avoid as mu c h traffic as possible. Do many of you think of giving up rving because of the defibrillator? We haven't, but before getting this new 3 lead PM/def, I have much more energy, and feel like I going.