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Subject |
Author |
Date Posted |
Forum
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RE: Road Side Assistance
Thank you for the post ahollock. I'm pleased that we were able to amicably resolve your complaint. Please feel free to contact me if you have any additional questions or concerns in the future.
Thanks again,
Zach
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GSRoadsideAssistance
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01/31/13 02:24pm |
Good Sam Roadside Assistance
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RE: What does your Platinum GS RA card advertise?
It was good speaking with you randeez2001. We appreciate you taking the time to share your feedback and I'm pleased we were able to address your concerns. Please feel free to contact me if you have any questions or concerns in the future.
Thank you, Zach
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GSRoadsideAssistance
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10/05/12 10:54am |
Good Sam Roadside Assistance
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RE: RV Plus Card
Thank you for the posts and sharing your concerns with the RV Plus card. We will post a response addressing your specific concerns during the business day tomorrow. We appreciate your patience and look forwarding to providing clarity on these issues.
Thanks, Zach
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GSRoadsideAssistance
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09/30/12 05:54pm |
Good Sam Club
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RE: GS ERS Good service
Thank you for sharing the positive feedback Not a Clue. We appreciate you taking the time to post your experience. If you or anyone reading this thread has any questions concerning our programs please feel free to contact member services at 800-842-5351.
Thanks, Zach
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GSRoadsideAssistance
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09/30/12 05:41pm |
Good Sam Roadside Assistance
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RE: Roadside service????
Thank you for the posts. Just to clarify on the comment by toyqt, you do not have to be more than 100 miles from home to be eligible for service. If any one reading this has additional questions or concerns please feel free to contact member services at 800-842-5351.
Thanks, Zach
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GSRoadsideAssistance
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09/29/12 09:07pm |
Good Sam Roadside Assistance
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RE: What will you do for Slobbermouth ?
Good afternoon to all reviewing this thread. The last post from Noel the OP pretty much details the assistance that we could provide in this scenario. Our Good Sam Travel Assist plans would be your best bet. I have provided the link to the website below and you can also contact member services at 888-853-7333.
http://www.goodsamtravelassist.com/
Thank you, Zach
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GSRoadsideAssistance
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09/26/12 04:42pm |
Good Sam Roadside Assistance
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RE: Good Sam Roadside Assistance coverage
sshake1905, thank you for taking the time to review your disablement with me. I'm pleased we were able to provide a amicable resolution to your motorcycle tire disablement. Please feel free to contact member services with any additional questions at 800-842-5351.
Thanks again, Zach
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GSRoadsideAssistance
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09/26/12 02:58pm |
Good Sam Roadside Assistance
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RE: Used Good Sam Road Side Assistance Last Weekend
Thank you for the feedback jhaltom. We appreciate you taking the time to share your positive experience with us. Please feel free to contact member services at 800-842-5351 if you have any additional questions.
Thanks, Zach
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GSRoadsideAssistance
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09/26/12 01:23pm |
Good Sam Roadside Assistance
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RE: What will you do for Slobbermouth ?
Thank you for the posts and comments. I am researching this topic and I will post an update later this afternoon.
Thanks, Zach
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GSRoadsideAssistance
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09/26/12 11:36am |
Good Sam Roadside Assistance
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RE: Good Sam Roadside Assistance coverage
Just to clarify for all reading this post you will need to have Good Sam Standard Roadside Assistance or higher to have coverage on motorcycles. Please feel free to contact member services at 800-842-5351 with any additional questions.
Thank you, Zach
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GSRoadsideAssistance
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09/26/12 11:21am |
Good Sam Roadside Assistance
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RE: Roadside Assistance "Renewal"
Good morning and thank you for your post dalefuji. my name is Brandon and I work in the customer satisfaction division of Good Sam Roadside Assistance. I would like the opportunity to discuss this with you further, so please send me a private message at your earliest convenience. Please include your membership and contact information and I will contact you first thing Monday morning.
Thank you,
Brandon
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GSRoadsideAssistance
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09/16/12 07:35am |
Good Sam Roadside Assistance
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RE: Roadside Service on a Rental Car
Thank you for the posts. I just wanted to provide some clarity on this subject. You would need to be a member of the Good Sam Platinum roadside assistance to be eligible for service while driving a rental car or RV. If anyone reading this thread has additional questions concerning this subject please feel free to contact member services at 800-842-5351.
Thanks,
Zach
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GSRoadsideAssistance
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09/12/12 08:53pm |
Good Sam Roadside Assistance
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RE: Roadside assistance
Thank you for the post rudyandhemi. We apologize for the lack of service during your disablement. I would like the opportunity to get more info and discuss your request for service. Please send me a private message with your Good Sam membership information and the number you would like me to contact you at.
Thanks, Zach
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GSRoadsideAssistance
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09/09/12 10:50pm |
Good Sam Roadside Assistance
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RE: Roadside assistance
Thank you for the post shirt1. We apologize for the poor service provided during your recent disablement. I would like the opportunity to review the request for service with you. Please send me a private message with your Good Sam membership information and the number you would like me to contact you at.
Thanks,
Zach
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GSRoadsideAssistance
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09/07/12 01:05pm |
Good Sam Roadside Assistance
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RE: Payment
Greetings to all reading this thread, thank you for the feedback, comments and questions. The standard version of Good Sam Roadside Assistance has a payment option for annual memberships that allows members to have funds automatically deducted from a credit card each month. To obtain details on this payment option for annual memberships please contact member services at 800-842-5351.
Thanks,
Zach
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GSRoadsideAssistance
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09/06/12 11:15am |
Good Sam Roadside Assistance
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RE: Problem with roadside assistance
Thank you for your post js503. I apologize for the poor service your brother-in-law received from us recently. Please send me a private message with your brother-in-law's contact information and I will call him to discuss the request for service.
Thanks,
Brandon
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GSRoadsideAssistance
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08/23/12 05:09pm |
Good Sam Roadside Assistance
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RE: Question on ERS coverage
Thank you for the post zoro4. I just wanted to provide some clarity on this subject. Our RV Roadside Assistance programs currently offer towing to the nearest professional service center capable and willing to repair the vehicle. If you request to have your truck or other vehicles towed to a location other than the NPSC you would be responsible for the additional mileage. At this time we do not have a RV Roadside Assistance program that allows you to choose where you want be towed to. We are currently working on a program that will allow members to choose where they want their RV to be towed to within a 100 miles of their breakdown location. This program should be available to members sometime in the next 6 months. If you have any additional questions please feel free to contact member services at 800-842-5351. Thanks, Zach
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GSRoadsideAssistance
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08/23/12 08:54am |
Good Sam Roadside Assistance
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RE: Good service as expected
Thank you for the post wannavolunteerFT. We appreciate you taking the time to share your experience and feedback. We are pleased that we were able to meet your expectations. Please feel free to contact member services at 800-842-5351 if you have any questions regarding your membership.
Thanks again, Zach
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GSRoadsideAssistance
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08/18/12 09:37pm |
Good Sam Roadside Assistance
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RE: Two strikes on GS ERS
Thank you for the opportunity to review your complaint with you Road Runners. I am happy that we were able to resolve your issue. Please feel free to contact me if you have any additional concerns in the future.
Thanks, Zach
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GSRoadsideAssistance
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08/15/12 09:53am |
Good Sam Roadside Assistance
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RE: Here's one for ya
Thank you for the post wbwood. We apologize for any confusion that this has caused and appreciate your honesty. I will check on this in the morning and post a response.
Thanks, Zach
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GSRoadsideAssistance
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08/14/12 09:27pm |
Good Sam Roadside Assistance
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