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 > Your search for posts made by 'GoodSamFamily' found 63 matches.

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RE: Life Member plaque

You can purchase at CampingWorld.com, here's a direct link. Life member items are shipped to Life members for free (as long as you don't add any non-life member items to your cart). Enjoy! Sincerely, Good Sam Club Team
GoodSamFamily 03/03/15 12:35pm Good Sam Club
RE: A complimentary membership! NOW WHAT?

Hi Mr. LeBlanc! We apologize for the issue with your log on. We are in the process of correcting the issue right now. You will receive a confirmation email to the email address that you provided above within a couple hours. Once you confirm that the email address is correct you will be able to log into your GoodSamClub.com account. If you have any further issues please feel free to let us know. Thank you for notifying us of this issue. Have a wonderful day. Good Sam Club Team
GoodSamFamily 02/24/15 09:21am Good Sam Club
RE: magazine

Hi scout dad & MerkelG, The free Good Sam Club member issues are on a set schedule: March, May, July, Sept. This benefit is on a going-forward basis based on when member sets preference for which magazine they prefer. There is one other factor that affects delivery of when you’ll receive your 1st issue & that’s the mail file pull date. Mailing lists for magazines have to be pulled some time in advance of the in-home date of the magazine in order for the issue to arrive on time. Below answers each of you specifically: scout dad, Your magazine preference was set in April last year. Factoring in the mail file pull dates, you should have received the July & Sept. issues, apologizes if you did not. The 1st free issue of 2015 is the March issue & that will be arriving to you mid to late Feb. MerkelG, The system shows your magazine preference was set in Dec. 2014. This means that the 1st free issue you’re scheduled to receive is the March 2015 issue & that will be arriving to you mid to late Feb. Keep in mind you can also visit GoodSamClub.com/highways to view the digital issues of all prior free member issues. Sincerely, Good Sam Club Team
GoodSamFamily 02/06/15 09:02am Good Sam Club
RE: Concern over customer service response

Hi elousv, First, I'd like to apologize for your inconvenience and frustration. The previous responses you received were correct in that the merchandise certificates are set up with expiration dates and are for use in a SuperCenter or through the call center. However, in your scenario, due to the SuperCenter being out of the part you're wanting to purchase using the certificate, the certificate should definitely have been reissued. We will make this right. I will reach out to you 1st thing Wed. AM when I'm in the office to confirm your address offline before mailing you a new certificate. We appreciate your membership...and, your patience through this experience. Sincerely, Good Sam Club Team
GoodSamFamily 01/27/15 08:01pm Good Sam Club
RE: Passport America

Good evening! Great discussion surrounding Passport America. For more information about Passport America be sure to visit CampingWorld.com/passport. Good Sam Club members can join Passport America at Camping World for only $39.95 - a $5 savings off the regular 1 YR membership rate. Plus, when you join you will receive an additional 3 months added onto your membership for free!
GoodSamFamily 01/07/15 06:21pm RV Parks, Campgrounds and Attractions
RE: Lifetime Member Decals - static cling

Hi DKeppner, First, I'd like to apologize for your experience. I have the Life member decal/cling ready to go out in today's mail to you! We truly appreciate your membership and are sorry for the inconvenience. Sincerely, Christy Good Sam Club Team
GoodSamFamily 01/05/15 07:51am Good Sam Club
RE: Same old $@;/

Hi 4X4Dodger, I believe you're referring to your Trailer Life question in a separate thread called "Free Issues of Trailer Life." That question was answered on 12/31. Sincerely, Good Sam Club Team
GoodSamFamily 01/04/15 08:49am Good Sam Club
RE: Same old $@;/

Hi Peddler95, To answer your question: "i thought Good Sam and Camping World were the same membership, I show different expiration dates." Correct, the former Camping World President's Club was merged into the Good Sam Club--they are now the same membership keeping the name Good Sam Club. The system shows you have a Good Sam Club membership and a Good Sam Roadside Assistance membership. I PM’d you these membership numbers and expiration dates. Hi rockhillmanor, The Club does not send fake renewal notices. Here's an example of how someone could receive a renewal notice yet didn’t think they were a Club member—possibly the person was given a free trial membership and somehow missed the letter that would have been sent to notify them of the membership and provide them the membership cards. When the free trial membership is up, a renewal notice would be sent to renew that membership. But, if the person missed the letter that told them about the trial membership, then I can see why receiving a renewal notice would cause confusion. This is a possible scenario as an example. Should anyone who does not feel they are a Club member receive a renewal notice, please keep the mailing on hand and contact Member Services at 1-800-234-3450. Member Services can look up the membership # on the renewal notice to tell you why you received. Sincerely, Good Sam Club Team
GoodSamFamily 01/02/15 10:27am Good Sam Club
RE: Free Issues of Trailer Life

Hi ramyankee, Is there any chance you could looking at your Good Sam Roadside Assistance card? The system shows your Good Sam Roadside Assistance membership expiring Dec. 31, 2015. The system shows your Good Sam Club membership expired in July 2014. The 4 free issues are with the Good Sam Club membership. Sincerely, Good Sam Club Team
GoodSamFamily 01/02/15 09:31am Good Sam Club
RE: Free Issues of Trailer Life

Hi ramyankee, I'm showing that you had not selected your preference for which magazine you preferred, that's why you wouldn't have received. Note that your Club membership expired in July. To receive the free issues, you'd need to renew your Club membership. Then, select your magazine preference at GoodSamClub.com/magazine. Sincerely, Good Sam Club Team
GoodSamFamily 12/31/14 09:30am Good Sam Club
RE: Free Issues of Trailer Life

ramyankee, the 4 free issues are for any Good Sam Club member once the member has selected a preference for MotorHome or Trailer Life. 4X4Dodger, getting back to you on why Barnes & Noble didn’t have Jan. Trailer Life…the magazine team advised that the wholesaler mistakenly didn’t place the Jan. order for bookstore copies. Other newsstand outlets will have the Jan. issue, and Barnes & Noble will have the Feb. issue. Sincerely, Good Sam Club Team
GoodSamFamily 12/31/14 07:30am Good Sam Club
RE: Free Issues of Trailer Life

4X4Dodger, I’ve reached out to the Trailer Life team to get an answer on the Jan issue at Barnes & Noble. We sincerely apologize that you did not receive a response to your original question to Trailer Life directly. Regarding the 4 free issues, they are on a set schedule (March, May, July & Sept.) and are on a go-forward basis. You joined the club in Nov. of 2014 so your 4 free issues will start with the March 2015 issue. You’ll then receive the 2015 May, July & Sept. issues. I see in the system that your preference is set as you noted—watch for the March issue to arrive in mid Feb. While the print copies are on a go-forward basis, you can always view the digital issues at GoodSamClub.com/highways. AZRick, You noted non receipt of MotorHome. I looked you up in the system & do not see that you’ve set your preference. I’ve set your preference for MotorHome by mail. Rollnhome, I see that your preference was set some time ago. We apologize for this issue, but can assure you that this will be resolved. I’ve sent you a PM to confirm that we have your address correct as that will be the 1st step in ruling out possible issues. We truly appreciate your patience! Sincerely, Good Sam Club Team
GoodSamFamily 12/27/14 06:27am Good Sam Club
RE: Good Sam Card/

Hi cgmartine, Following up to answer your Visa question: "I have two VISA cards from Good Sam. One is red and is stamped as RECREWARDS and has the Good Sam logo, while the second card is also stamped as RECREWARDS, but has the Good Sam and the Camping World logo. Different account numbers. Why two VISA cards? The red card with Good Sam logo is your former credit card through Barclays and is no longer valid--please destroy the red card. That card was converted to the Good Sam Camping World Visa through Comenity. In this transition all Barclays account numbers were converted to new account numbers through Comenity. The card with the Good Sam and Camping World logo is your current card. Sincerely, Good Sam Club Team
GoodSamFamily 12/19/14 08:45am Good Sam Club
RE: Good Sam Card/

Hi cgmartine, To answer your questions: 1. "if I use the Swipe & Save Good Sam Club discount card and a generic charge card, I get 3 cents off." Yes, when you use the Good Sam Club membership card, you get 3¢ off & you can pay with your preferred form of payment. 2. "If I use the Pilot RV Plus charge card and the Good Sam Swipe & Save card, I get 4 cents off. Is that correct?" No, you don't use the cards in combination, you use one or the other. The RV Plus Charge Card requires an application process through Pilot Flying J. Once approved for that card, then, yes, you can use the RV Plus Charge Card and save 4¢, required form of payment is the RV Plus Charge Card. 3. "I have two VISA cards from Good Sam. One is red and is stamped as RECREWARDS and has the Good Sam logo, while the second card is also stamped as RECREWARDS, but has the Good Sam and the Camping World logo. Different account numbers. Why two VISA cards? I will pass this question along to the Good Sam Camping World Visa team to respond. Sincerely, Good Sam Club Team
GoodSamFamily 12/19/14 07:17am Good Sam Club
RE: Good Sam Card/

Hi cgmartine, Thought this thread may be helpful to you. It explains the 2 different ways to save at Pilot Flying J through Good Sam Club: 1. Good Sam Club membership card 2. Pilot Flying J RV Plus Charge Card And, the thread explains why the discount is offered at "select" Pilot Flying J locations. And, even links you to their travel guide that provides a list of locations and shows you which are participating. Sincerely, Good Sam Club Team
GoodSamFamily 12/18/14 07:11am Good Sam Club
RE: Good Sam Life membership

Hi SeaDog/BRR, Good Sam Club offers 2 ways to save on fuel at Pilot Flying J: 1. Using your membership card save 3¢ instantly at the pump 2. Save more using the Pilot Flying J RV Plus Charge Card (requires applying for & paying with this charge card) Visit GoodSamClub.com/fuelsavings to see the difference in what you’ll save with each option. Note that when using your Good Sam Club membership card, you’ll need to make sure you have the newest version of the card. If your Good Sam Club membership card has a magnetic strip on the back then you’re all set! Here are FAQs with all the details! If using the RV Plus Charge Card, here are FAQs with all the details. Savings are at select Pilot Flying J locations--be sure to check out the Pilot Flying J RV Guide to see what discounts are offered where you live/travel. The new 2015 version will be available in January! Sincerely, Good Sam Club Team
GoodSamFamily 12/01/14 08:07am Class A Motorhomes
RE: Passport America

Good morning! Great discussion surrounding Passport America. For more information about Passport America be sure to visit CampingWorld.com/passport. Good Sam Club members can join Passport America at Camping World for only $39.95 - a $5 savings off the regular 1 YR membership rate. Plus, when you join you will receive an additional 3 months added onto your membership for free!
GoodSamFamily 11/24/14 07:49am RV Lifestyle
RE: Good Sam Club & Trip Planner

Hi gary7578555, Sorry to hear of your concern. The Good Sam Club online trip planner is powered by Rand McNally. Because of this, the trips can only be exported to a Rand McNally GPS unit, the Rand McNally GPS can be purchased from any retailer. Sincerely, Good Sam Club Team
GoodSamFamily 11/19/14 02:10pm Forum Technical Support
RE: No reply from Action Line

We just wanted to let everyone know the best way to reach the Action Line is to email actionline@goodsamclub.com or mail your documents to Action Line P.O. Box 90020 Bowling Green, KY 42012. You can also submit your dispute to Action Line on the Good Sam Club website at www.GoodSamClub.com/Actionline. The Action Line is working directly with Noel regarding his dispute. Action Line
GoodSamFamily 10/24/14 12:26pm Good Sam Club
RE: Good Sam club member icon

Hi ctbailey, Here is a link on how to get the Good Sam Club icon You're correct, you having a different email address for your RV.net account and Good Sam Club membership is the issue. Using the same email for both allows the system to recognize you. Please PM me with the email address you'd like to you as I do see the multiple emails on your account. Sincerely, Good Sam Club Team
GoodSamFamily 10/20/14 07:27am Forum Technical Support
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