We bought our first TT from RVW. Drove down and they had us spend the night. Next day went to work fixing any issues we had.I did not have to have any service done on it after the sale so I can't speak about taking it in for repair under warranty. I will say that our local dealer did some things I wanted after the warranty had expired and put us on the schedule with no issues. I would have no issues ever buying from them again. I hope this helps.