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Subject |
Author |
Date Posted |
Forum
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RE: Let Us Install Prices Misleading
Our installation fees cover labor charges for standard installation. Some installations require additional material and labor charges are quoted upon inspection of the vehicle. A standard supply charge is also added to each work order.
This information is included in our catalogs and it is also posted in the service desk area. Thank you.
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JeanS
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04/17/13 12:54pm |
Camping World Service and Installation
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RE: Answer the phone
We are very sorry for the problem you are having in reaching our Winchester location. A private message has now been sent to you.
Thank you.
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JeanS
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11/20/12 09:50am |
Camping World Service and Installation
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RE: Return Policy
Bob Vaughn,
Sorry to hear of your disappointment with the Rand McNally GPS system you purchased from Camping World.
We believe in offering the Very Best ...Value, Quality and Selection. Customers may return unused items for a refund, or exchange within 90 days* from the date of purchase . The customer is asked to include a copy of the receipt along with the unused product and original packaging.
For any item purchased through Catalog or Internet,the directions to return/exchange are listed below. For generators, electronis and software, there is a *30 day period for return/exchanage.
To Return or Exchange an item by Mail
1. Complete the section of your invoice titled Exchange/Return form. Next to the item you are returning, indicate on the form the quantity and reason for each return item. Also indicate exchange or additional order items. 2. Box the item securely. The original invoice is required. Enclose the invoice plus all original packaging and accessories. 3. Address your package by using the return -shipping label provided also on the invoice. 4. We will issue a credit to the original credit card for the cost of the item and the sales tax, if applicable. Please allow 10 to 15 business days for the credit to appear on your credit card statement. Shipping charges are not refundable, and shipping will be charged for the new items(s) sent. To Return or Exchange an Item at Retail:
1. Catalog and internet purchases can be returned or exchanged at any nationwide Camping World SuperCenter.
2. Take the items to be returned to a Camping World retail location along with your original invoice.
3. The retail location will process your return and refund appropriate amounts.
4. Shipping charges are not refundable.
Thank you.
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JeanS
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11/02/12 10:02am |
Camping World Accessories
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RE: Generator- Bridgeport, NJ
Happy to hear that you were pleased with the service provided by our Bridgeport team with generator sales for Hurricane Sandy. Your feedback is appreciated and will be shared with our folks in Bridgeport.
Again, thank you for taking the time to write.
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JeanS
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10/30/12 03:08pm |
Camping World Accessories
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RE: Highways Magazine
The PIRIT heated hoses are available online at Camping World, www.CampingWorld.com. Limited quantities are also avaialable at some of our retail locations.
There are two lengths offered; a 25' heated hose, item #58246 which is currently on sale for $89.99 and a 50' hose if also offered, item #58245 on sale for $129.99.
Thank you.
Jean Sewell
Manager
Camping World Customer Care
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JeanS
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10/05/12 11:26am |
Camping World Accessories
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RE: CW Warranty Coverage
If you have purchased an RV from Camping World and experience a warranty problem, you can contact any of our locations to schedule a time to bring your vehicle in. The ONLY state that has laws that restrict this and only allow stores that carry the specific lines to perform warranty work is Texas.
Thank you.
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JeanS
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10/01/12 05:30pm |
Camping World RV Sales
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RE: CW and RM7710
A PM has been sent to you.
Thank you.
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JeanS
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09/19/12 02:08pm |
Camping World Accessories
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RE: Redding CA Store
We are very sorry for the lack of assistance you encountered when visitng our Redding, California location. Your feedback will be shared with our Regional Management team so that follow up can take place.
Thank you.
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JeanS
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08/01/12 02:10pm |
Camping World Accessories
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RE: Bad Experience @ Camping World Winchester VA
Our sincere apology is offered for any breach of professioanl courtesy you encountered. Be assured that we will follow up with the location on this matter.
Thank you.
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JeanS
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07/20/12 01:25pm |
Camping World Accessories
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RE: Canadian Camping World?
Thank you for your feedback regarding a location in Canada. We are looking for opportunities in Canada and hope to one day have a retail location open.
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JeanS
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06/20/12 11:15am |
Camping World Accessories
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