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 > Your search for posts made by 'dpgllg' found 69 matches.

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  Subject Author Date Posted Forum
RE: Replacing Refrigerator Cooling unit

OP Here, I would love to buy a brand new unit but I went on disability and my income has been cut in half. I have been in contact with David Force and he has been very responsive and helpful so far. He informed me that the remanufactured units are done by the Amish and they charge them just like the new units. The boiler and evaporator unit are cut out and replaced. The coils are cleaned and flushed and repainted. These are also tested before they leave the factory. This to me sounds as close to one of the new units as I can get. I will keep you posted Dave
dpgllg 07/22/16 12:49pm Tech Issues
Replacing Refrigerator Cooling unit

Hello, I need to replace my Dometic 2652 cooling unit. I have found replacements on eBay and online. I'm thinking of going with RV Cool RV Cool Website I was wondering if anyone had any dealings with them and how did it go? My total cost is $475 with shipping. Is there a better company for the same cost? Thanks! Dave
dpgllg 07/22/16 06:29am Tech Issues
RE: Grand Design Reflection 303RLS

You might also look at two Heartland products. The Big Horn and Big Country. Heartland has great customer support, and also allows the use of mobile techs for warranty work and will ship replacement items directly to the owner. The Heartland forum is the best I have seen. Chris I reviewed these models and while very nice they are just to heavy for my truck and to long for my driveway. The GD model I'm considering is only 11995 GVWR while these models are two feet longer and come in at 14000 GVWR Thanks!
dpgllg 07/20/16 04:14pm Fifth-Wheels
RE: Grand Design Reflection 303RLS

The Reflection line now has self leveling standard also. Check out the owners forum...Grand Design stands behind their products like no other manufacturer does. That is really the one thing that sets GD apart from most of the others. GD has its fair share of repair issues as the company uses components from all the usual suspects. Which means problems with refrigerators, slide out motors and invertors among others. GD has up to this point has been pretty responsive with arranging repairs at non-selling dealers/mobile repair services and/or shipping replacement parts directly to owners. I don't think their units are put together any better than the competition, but service after the sale is pretty darn good. OP Here, This is exactly what I wanted to hear. I expect to find some sort of issues and go into this understanding that. I was seriously considering a Jayco and a Keystone model as well with similar floor plans. I can get a Jayco with auto leveling fireplace 50 amp service etc. BUT those are all options on a Jayco. I would also need to order one as they routinely do not stock the Eagle HT line with those options. I do not want to go up to the Eagle line because of size and weight. I do like the two year warranty that Jayco offers. The Keystone is pretty much the same deal and I have been following two different threads here with Keystone owners with issues and can't get help from their dealer or Keystone. The GD has all the features we are looking for and cost wise is coming in close to a Jayco with the same options added. I have to drive two hours to get to the GD dealer and we are making plans to do this as soon as we can. Thanks to everyone for your opinions and feedback! Dave
dpgllg 07/20/16 09:05am Fifth-Wheels
RE: National General Insurance

WOW ! Thats all it took , they called ME in less than twenty minutes . It shouldn't take a negative post in a forum to get them to answer the phone. This was all I needed to hear to cross them off of my list. Also if I were you I would edit my previous post because who knows who is going to call next!
dpgllg 07/18/16 02:03pm Good Sam Insurance
Grand Design Reflection 303RLS

I have never heard of Grand Design before. When I came across this model I was really impressed with the layout, weight, and length. It seems to have everything that my wife and I are looking for. Any owners on the forum that could comment on their experience with this brand / model? The closet dealer is General RV in Canton Ohio. Anybody have any experience with them? Looking forward to hear the feedback on this! Dave
dpgllg 07/18/16 06:15am Fifth-Wheels
Going from 5th wheel to class A maybe?

Hello, I currently have a bunkhouse 5th wheel that we were looking to upgrade because it is only my wife and I now. We have been reviewing the various models when she threw a curve at me. We were watching those RV shows where the people pick their new RV. After seeing several of the class A shows she thinks she might like this more than a 5th wheel. WOW! OK I know what a class A is and know they are either gas or diesel or diesel pushers and that's about the extent of it. I know its going to cost a lot more than any of the 5th wheels we were considering. But I could sell my truck as well as the 5th wheel and offset some of the costs. The one thing I know is that we would have to tow a car with the class A. We would also like a golf cart as well since I am disabled and walking can be difficult. Is there a tow dolly / trailer that would accommodate both? We would probably tow her Honda CRV AWD if that is possible. Can you even use a tow dolly with an all wheel drive car? The reason I mention the towing first is that brings me to the more important question of what size/type of drive system in the Class A? I want enough power suspension brakes to handle towing comfortably. What would be the minimum that you would recommend? I do not think I want a really large class A with tag axles etc if at all possible. Any thing else that I need to be considering? I want to get enough information so that we can determine if this is something we really want to do or stay with a 5th wheel. Thanks! Dave
dpgllg 07/16/16 04:30pm Class A Motorhomes
RE: Is it ok to put cleaner in gray water tank

If you can dump your tanks after you get home then you can do what I do. Dump tanks at campground. Add about a 1/4 tank of water along with some laundry liquid soap and some Calgon water softener. Drive RV home. Fill tanks with water and dump. This keeps my tanks from smelling and keeps the sensors fairly clean. Dave
dpgllg 07/14/16 04:48pm Beginning RVing
RE: Ok Camping World I still have some problems Leaks too!

Talk to them on the phone then immediately send an email confirming the call and matters discussed. Allow them the opportunity to agree or rebut your understanding of the call via email. If unanswered then your understanding is the undisputed record of the call. If they email an answer you have now started your communication via email. Do a search on eBay and you can find pretty cheap phone recorders. Just make sure that you inform the caller that the call is being recorded. Also state the date time and the complete names of all parties on the call. This way if a phone call works best to get them moving then you still have the documentation you are looking for. I understand why you are reluctant to discuss over the phone any details but I also think you need to take steps to get this moving forward as well. If this goes to legal resolution they could claim that they attempted to contact you but you refused to talk to them. Keep us posted and good luck
dpgllg 07/12/16 07:34am Camping World RV Sales
RE: Ok Camping World I still have some problems Leaks too!

WOW! I am truly sorry for your troubles This post has changed my mind about pursuing a 5th wheel from Camping World. Sometimes paying a little more to get the service and respect you deserve is worth it. I was in the process of getting ready to call them on the RV when I decided to review what was posted here regarding them. I'm glad I took the time to do this because the unit I was looking at was a Keystone. Keystone is now off of my list as well. I wish you the very best in getting this resolved. Dave
dpgllg 07/11/16 08:48am Camping World RV Sales
RE: National General Insurance

I am following this thread to see if going with this insurance not only is less expensive BUT also provides quality customer service. Please anyone who has dealt with them please comment and let us know how it went. Would you purchase from them again or not. If so why? Thanks! Dave
dpgllg 07/11/16 08:28am Good Sam Insurance
RE: UPDATED Great time in Myrtle Not so much on the trip home

OP here, Thanks to everyone for their well wishes. I should have the 5th wheel back this week. I asked them do the state inspection as well as go over the entire unit and inspect the caulking and seals etc. to make sure it water tight. They had already done the entire roof. Thanks again! Dave
dpgllg 07/11/16 08:24am Fifth-Wheels
RE: RV Insurance

Op Here, I'm sorry for in not stating the company name. I was trying not to make it look like an attack post against them. It was Nationwide Insurance Dave I thought they were on your side. :B Yes watching those commercials has not been fun at all!
dpgllg 07/11/16 07:09am General RVing Issues
RE: RV Insurance

Not sure but it looks like the entire process took about two weeks. It also looks like they were good about communicating with you. I'd say you got good service and I don't understand the complaint. I'd wager you don't have much experience dealing with insurance claims. Keep in mind that your crisis is just another day at the office for them. Yes I have experience with both car and home filing claims never my RV. It took over a week just for a response. That is what upset me. I called several times to the claims number for a status and THEY said he should have contacted me already. THEY said 24 to 48 hours and it was a week. In regards to communications all communications EXCEPT the denial were initiated by me not them. This is not good communication and it was not even within the guidelines the company said they have. Which brings me to the next problem only 2 or 3 adjustors for the entire state of Pennsylvania? He came in a week ONLY because I did not want to wait close to the 3 weeks he initially proposed. That to me is not good service in my book at all. If your ok with it then fine but I am not.
dpgllg 07/10/16 03:28pm General RVing Issues
RE: RV Insurance

We never know how a insurance company handles claims until we have a problem. Its not like we have accidents all the time. Sometimes we have one company for years before we know how good or bad they are. After reading your post it did sound more like a maintence problem than an accident. Did you hit something that caused the problem? No I did not hit anything. As I stated in my post I understand and accept the claim being denied. I am not arguing that point at all. What I am really unhappy about is the customer service and total lack of respect. Now I have to provide pictures of and other proof of the repair just to keep my coverage. If you wreck your car and get it fixed on your own you don't have to take pictures and other stuff to keep your coverage. You can read about the damage here on this post. 5th Wheel Damage Dave
dpgllg 07/10/16 08:18am General RVing Issues
RE: RV Insurance

Op Here, I'm sorry for in not stating the company name. I was trying not to make it look like an attack post against them. It was Nationwide Insurance Dave
dpgllg 07/10/16 07:59am General RVing Issues
RV Insurance

My 5th wheel had the drivers side blow off on our trip home from Myrtle Beach. Our insurance denied the claim because it was due to a leak in the front seal. I understand their explanation and could live with that but the entire process has shown me that the customer service was not there. The first issue is that it took four days and several calls to just get the adjustor to contact me. It then took a week to get him to come out and inspect the damage. He informed me that he was the only adjustor for the entire western half of Pennsylvania. The adjustor looked at the damage took photos of it and then asked to see inside. He went through my entire 5th wheel from front to back opening doors drawers and other cabinets. He pointed out that my vinyl floor was worn and a drawer was off the track. Everything that was worn on my 12 year old unit was mentioned. He kept taking pictures of everything. He also kept telling us that he spent time in Indiana where most RV's are made and was certified. Never said certified in what just certified. We were told that he would meet with his manager and after reviewing our policy they would do their best for us. I discussed this with my local agent and although I wasn't optimistic about getting the claim approved I let him know that I was not real happy with the time it took to get a response and also the way this guy talked and carried himself. My agent promised me he would call and discus the claim with him and his manager. That never happened the adjustor called the 1st thing the next morning and denied the claim and told me he knew my agent had called him but he did not have a chance to talk to him. They never did talk. My agent also promised to email me my RV policy so I could see for myself the exclusion that applied to my claim. They emailed me and printed out a copy but none had any exclusions. The online copy also does not have any exclusions. I know that they are there somewhere because the adjustor listed the page number and everything in the denial. No one can seem to produce them for me. In a follow-up call to my agent I was informed that the company had made cuts in its work force and one of the areas was adjustors. That means the entire state of Pennsylvania has just two or three adjustors to handle specialty vehicles. (RV's, boats, motorcycles, ATV's etc.).My agent also agreed that they were not very good with dealing with the customers and has had other complaints. I have been with this company for over 12 years and had no issues but then again I had no claims either. I want to repeat that I accept the claim being denied. My issue is the customer service for the process. Only a few adjustors means a wait and keep in mind the adjustor told me that I had to protect the RV from further damage by keeping it covered or in a garage. I was fortunate my son in law could come over and get it covered for me as I am disabled. After looking at the damage the adjustor put the tarp back on poorly causing me to get my son in law back over that evening in the rain to recover it. I am having the 5th wheel repaired and should have it back sometime soon. The final straw with the insurance company came this week as well. I was told that I would have to provide proof and photographs that the damage was fixed properly in order to keep my policy in effect. They "suggested" I show a photo showing that the damaged sidewall was removed and also of the new sidewall. The repair shop had already removed the damaged portion and the new sidewall was in place. So not sure what the outcome will be on this. So now that you know the details I am looking for another insurance company to cover my RV. I am more than willing to have this company handle all of my other insurance needs as well. My current company handles my homeowners, auto, RV and an umbrella policy. I would like to hear from people who have had to deal with a claim or other issue to find a company that gives the best customer service. If you had asked me about my company prior to this I would have probably recommended them so I really want feedback from those who have really had to deal with their company. I want customer service and treated with some respect if I need help. I am interested in who you would use and also who to avoid. Thanks! Dave
dpgllg 07/10/16 07:33am General RVing Issues
RE: 5th Wheel purchace help

Agree with WyoTraveler. Really look at a lot. Even if you think you have settled on one brand, keep looking and really check it out. Sit it in imagining yourself living in it. Do the slides in prohibit any activity. If so, is this ok with you. Open and close all the drawers and cupboards. Look at the space. Look in the basement. Look at the countertops, faucets, finishes, etc. Huge difference between manufacturers. This is a very valuable point. Imagine yourself living in this unit. I noticed that on my 5th wheel when I bought it that the one dump valve was under the unit and back far enough that I would have to crawl under to reach it. No problem me or one of the kids can handle that. Well now the kids are grown and don't go anymore and I'm now disabled. Let me tell you that dump valve is a major pain in the butt now. Don't let the bling blind you look everything over carefully and think about how it will work for you and your family
dpgllg 07/10/16 06:41am Fifth-Wheels
RE: UPDATED Great time in Myrtle Not so much on the trip home

See updated photo in 1st post!
dpgllg 07/08/16 01:30pm Fifth-Wheels
Hilton Head Harbor RV Resort & Marina

Hello, We are considering going to this campground in September. Has anyone stayed there and could let us know what you liked and disliked? Are there any spaces that we should avoid or any that should be on the top of our list? It will be just my wife and I plus our three Cocker Spaniels. Also I am not at all familiar with Hilton Head. having gone to Myrtle Beach the last ten years or so. We do not want a party scene. When we stay at Myrtle we stay at Willowtree which is a very nice quiet park. What should we plan on seeing or doing while there? Thanks! Dave
dpgllg 07/07/16 05:52am RV Parks, Campgrounds and Attractions
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