I took my Jayco Greyhawk back to the dealer where I bought it, Camping World in Indianapolis. For whatever reason my water pump would not shut off or would not draw water from a container. When the dealer looked at it, it worked fine. Camping World said since it worked fine they would charge me $110.00 service fee vs. warranty work. I disagreed and advised it is aa intermittent problem and it happened before. Either way they want their $110.00. The dealer admitted that the Jayco Greywork waterhouse command center has problems. Am I correct to assume that this work should be covered by warranty?
Since you don't say how old your rig is, I assume it is new or still within warranty, so I say yes it is a warranty issue and the dealer needs to talk to Jayco about being reimbursed.
Rich, Kim, and
Tobi the rescued dog
Oreo (waiting for us at the Rainbow Bridge)
Prowler 5ver, 84 Ford F250 KCOCOLOR78 Weather
Colo. Spgs. CO
I agree - if it is still under warranty, this should be covered. If it is a common problem, Jayco knows it and should have a policy in place for dealing with it, i.e. replacing the pump!! If CW doesnot give you any satisfaction, I would call the customer svc at jayco.
I'm sorry, but if they sold it to you and did no work on it, they should have told you to have a nice day!! I would not buy from them again, and I would let them know it.
jenks, fulltiming with the DW. 92 Southwind P3(32) 33 ft. 99 Saturn SL2
Rallys attended-TX 2, LA 2, MS 1, AL 2
MA. 1 drop in for visit.
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