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 > Bad News on my tow vehicle

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Kenneth

Washington, the state

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Posted: 03/07/08 12:47pm Link  |  Print  |  Notify Moderator

bendmore wrote:

As far the warranty, I bought an extended warranty that had a $10,000 cap on it. After 2 major transmission repairs, this money was gone. On top of that, the transmission was still not right. I ended up putting apx $7000 worth of Suncoast transmission into the truck. Now a month or so down the road, the oil has coolant in it.

GM claims that the engine warranty was voided to a major change to drive train. They said the Suncoast transmission puts addtional stresses on the engine and therefore the engine repair would not be covered. Seems like a bunch of BS to me, but thet is what they are saying. I have disassembled truck with a damaged head, a big bill to pay at the stealership, and I am quickly getting sick of the whole thing.
Consider discussing your situation with an attorney that specializes in consumer warranty issues. As always, be wary of the costs. Try buying a half-hour of their time, get all your facts in a very concise format, and see if you have an option other than writing a big check to the dealership. Ask Sun Coast if they'll send you a letter stating that their transmission does not put more load on the engine. That 3/16" void should certainly be cause for a warranty repair.

I'm surprised that the first and second tries to repair the transmission didn't lead to a third try. The second and third should have been at no cost because the first and second were not successful.

After your truck is fixed, run it and get oil samples analyzed. The Blackstone analysis with interpretation by Terry Dyson will be money very well spent so you can know if there is no engine damage from the coolant in the oil, or if there is damage and you need to trade the truck in to a dealership.

Extended warranties stink. If anyone buys one, get only the contract sold by the manufacturer of the vehicle, buy it about six months before the factory warranty expires (no point tying up your money), and shop around and negotiate hard for the best price. Plan on the finance manager at the dealership offering you which ever contract gives them the most profit, not the one best for you, and that the price offered has about a 50% profit margin (according to "Consumer Reports").


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gillguy

Valdosta, GA

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Posted: 03/07/08 12:55pm Link  |  Print  |  Notify Moderator

Kenneth wrote:

bendmore wrote:

As far the warranty, I bought an extended warranty that had a $10,000 cap on it. After 2 major transmission repairs, this money was gone. On top of that, the transmission was still not right. I ended up putting apx $7000 worth of Suncoast transmission into the truck. Now a month or so down the road, the oil has coolant in it.

GM claims that the engine warranty was voided to a major change to drive train. They said the Suncoast transmission puts addtional stresses on the engine and therefore the engine repair would not be covered. Seems like a bunch of BS to me, but thet is what they are saying. I have disassembled truck with a damaged head, a big bill to pay at the stealership, and I am quickly getting sick of the whole thing.
Consider discussing your situation with an attorney that specializes in consumer warranty issues. As always, be wary of the costs. Try buying a half-hour of their time, get all your facts in a very concise format, and see if you have an option other than writing a big check to the dealership. Ask Sun Coast if they'll send you a letter stating that their transmission does not put more load on the engine. That 3/16" void should certainly be cause for a warranty repair.

I'm surprised that the first and second tries to repair the transmission didn't lead to a third try. The second and third should have been at no cost because the first and second were not successful.

After your truck is fixed, run it and get oil samples analyzed. The Blackstone analysis with interpretation by Terry Dyson will be money very well spent so you can know if there is no engine damage from the coolant in the oil, or if there is damage and you need to trade the truck in to a dealership.

Extended warranties stink. If anyone buys one, get only the contract sold by the manufacturer of the vehicle, buy it about six months before the factory warranty expires (no point tying up your money), and shop around and negotiate hard for the best price. Plan on the finance manager at the dealership offering you which ever contract gives them the most profit, not the one best for you, and that the price offered has about a 50% profit margin (according to "Consumer Reports").

Good advice


Bobby (USAF Retired)
2007 Chevy 2500 LBZ Duramax C/C, S/B 4X4
2006 Rockwood 8317SS
1973 Airstream Ambassador
Old Town Penobscot 16


Golden_HVAC

Fulltime, CA, USA

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Posted: 03/07/08 01:17pm Link  |  Print  |  Notify Moderator

All I can say is I feel sorry for you.

I can not understand how anyone can put $7,000 into one transmission! I think that the dealer is overcharging for everything!

Now your truck is disassembled in their shop and they are asking what to do about it. They claim GM will not cover the engine block because the transmission repairs might have caused stress on the engine block and damaged the engine.

The extended warranty company is thinking "This is a lemon truck with more than $10,000 in repairs to it - why? ? ?"

Everyone is pointing fingers at someone else, and you are stuck thinking why did I buy this truck?

The dealer seems to be the one who raked in a lot of money to repair the transmission and now is saying "Pay up or you don't get the truck back". I can understand your feelings too - "I bought the extended warranty to protect myself" and it has let you down by approving two transmission repairs when perhaps one of those repairs should have been under warranty from the initial repair.

By the way, about how many miles are on the truck? Do you tow something extra heavy?

Fred.


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smkettner

Vladivostok, Russia (temp)

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Posted: 03/07/08 01:50pm Link  |  Print  |  Notify Moderator

I have to agree with camping man. That truck is a sink hole, trade it in.

camping man

Central Fla.

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Posted: 03/07/08 01:58pm Link  |  Print  |  Notify Moderator

smkettner wrote:

I have to agree with camping man. That truck is a sink hole, trade it in.
And it doesn't have to be a new one, just a different one.


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kaydeejay

SE Michigan, USA

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Posted: 03/07/08 02:05pm Link  |  Print  |  Notify Moderator

1jeep wrote:

Perrysburg Dodgeboy wrote:

What made GM think you could take an Olds V-8 gas block and turn it into a Diesel? Why because they are GM, all but killed diesels in the US market for years.

BTW most diesel trucks come with a 7 year or 100,000 mile warranty don't they?
Don
I could be wrong here, but i thought the duramax was made by Isuzu. So what would a olds V8 have to do with the duramax engine?
Nothing, but the converted Olds V8s of the 80's soured a lot of folks on diesels.
Duramax was a joint GM/Isuzu project. IIRC Isuzu is the largest builder of diesels in the world, especially medium size ones. They did most of the actual engine work, GM did the electronics. Engines are actually built in Moraine, Ohio.

OP - 2005! I'd be presenting that head to General Motors, even if you do have over 100K on it. I believe the onus is on them is to prove the transmission change was responsible. I doubt they could do that for a flawed casting!
Check the Magnusson-Moss act here


Keith J, Retired from GM Engineering
2005 GMC Sierra 2500HD SLE 2WD/CC/SB/DA.
1999 Sunnybrook 27RKFS Fiver
Bilsteins, Line-X, Westin steps, Prodigy, Retrax, 16K Superglide, 5th-Airborne pin-box, Multi-vex mirrors.


Hannibal

Gas Station

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Posted: 03/07/08 04:13pm Link  |  Print  |  Notify Moderator

Simple defect. Aluminum heads are used on many vehicles anymore gas and diesel. Aluminum heads on a diesel shouldn't be a problem. My Hemi engine has aluminum heads on it and it works way WAY harder than any diesel towing our 5th wheel. Not a problem.
You might fix it and be good for a long time or it could be a sink hole. I'd weigh the differences and if the fix is more expensive than a trade, I'd unload it.


'05 2500HD Dodge 5.7L Hemi 5spd auto/3.73 SLT. 87k miles
ex '95 Cummins,'98 12v Cummins,'01.5 Cummins,'03 Cummins
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Engineer9860

Eagle Scout dad

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Posted: 03/07/08 06:14pm Link  |  Print  |  Notify Moderator

Bendmore-

I am sorry to hear about your new troubles, but having read some of the comments in your other threads, made by the dealer's tech about the transmission overheating issues, I have to question your dealership's ability to change a spark plug.

I still think your troubles are with your dealer's service department. That Duramax engine should be covered to 5 years or 100,000 miles, transmission notwithstanding. Like the others have pointed out, a porus casting is definately in the manufacturing defect category, and no changes related to the transmission should effect that.

Contact an attorney, you are being jerked around by the dealer.


2002 Chevy 2500HD 4x4 8.1/ZF6sp RC/LB
2001 Chevy 2500HD 4x4 6.0/4L80E EC/SB
1997 Chevy Blazer 4x4
1994 Chevy K-2500 4x4 C6P 5.7/4L80E
1979 Chevy K-30 4x4 4sp 4.10
1977 Chevy K-30 4x4 4sp 4.10 454

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frank henn

jackson, mississippi

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Posted: 03/07/08 06:21pm Link  |  Print  |  Notify Moderator

I believe GM had a lot of problems with the heads in 2005. In some cases they have had to extended the warranty. I do think I would buy into there transmission killer.

JIMNLIN

Big Cabin, OK

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Posted: 03/07/08 07:00pm Link  |  Print  |  Notify Moderator

bendmore wrote:

2005 - Out of warranty - I bought an extended warranty, but it had a cap on how much they would spend on the truck. I maxed out this amount with tranmssion problems.

have you searched dieselplace.com for simular problems. I don't think this is a common problem with the DMAX BUT certain year LLY engines were overheaters and maybe other DMAX owners on that web have run into the same problem. If it a casting fault that ought to be a GM problem and their responsibility. We have a RV.net menber (killerbee I think) that has much experience on a fix for those LLY overheater probs. Give him a PM. Hope GM will step up with some help.
JIM


'03 2500 Dodge/Cummins HO 3.73 6 speed manual Jacobs
'97 Park Avanue 28' with two slides

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