I finally got the steps fixed! Talked with the dealer and found that the steps can be adjusted. So, here is what I did that really helped... I placed the 5er on a level concrete pad and got the unit as level as possible. I used a carpenter's level to check the frame, floors, etc. When I checked the steps, sure enough they were not level in any direction.
The framework for the steps has several alignment holes and the manufactured of the unit just attached the step framework to the frame of the unit without optimizing the steps for alignment and levelness. Once I figured out which way to do the adjustment, I was able to remove the bolts and lower the step framework. The steps are heavy, so I used a small floorjack underneath to do the lowering and raising.
The result is that the steps now extend out another 1 and 1/2 inches and are 2 inches lower. The two upper steps leveled out just fine, but the lower step has a tendency to tilt lower. After looking at what caused the tilt, I fashioned a 1/8 inch thick piece of metal and attached with a single screw to level the lower step.
Now the steps are solid and level.
B & G & Pups
Major USAF (Ret)
2008 Chevy 2500HD D/A Crew Cab
2007 Cruiser F/W
"Happiness is not a station you arrive at, but a manner of traveling."
I fell from the top step on to the concrete driveway. (Fortunately, no broken bones.) I think because the treads are narrow, and I had my hands full, I couldn't see the steps. When you're busy you forget they are narrower than regular steps.
I had a problem seeing the bottom step on the new 5er at night. It has an additional step we are not used to having with the travel trailer. DH hooked up a low voltage light under the steps that now takes care of that problem. Lights up just enough area you can see all the steps and the doormat at the bottom.
2007 2500 Dodge Ram Big Horn 4X4 QC Prodigy
2007 Forest River Rockwood Signature Ultra Lite 26Ft
Lifes Just One Big Cartoon, And We're the Star Players!