Jadyjomo wrote:

What I wonder is why they carpet the floors anyway. There are so many nice vinyl or laminate floors now which would be much easier to keep clean. Maybe it is because of warmth? but it seems a little extra insulation would take care of that. Particularly when we go to the beach, the sand in the carpet is a big problem. Does anyone have an RV without carpet?

gitane59 wrote:

I too am not entirely happy with Wilkins RV in Bath NY. We purchased the Kountry Star in my sig from them earlier this year and the service department really does not do a good job. While we purchased a used unit we expected things committed to during our pre-purchase meeting to be completed correctly and professionally nonetheless. They promised to repair or replaced a damaged rear stabilizer assembly and they committed to checking and verifying the mechanicals including the brakes. We took deliver of the unit in about 10 degree fahrenheit temperatures couple weeks later and took them at their word that they had rebuilt the rear stabilizer good as new and that the brakes were 100%. We returned home about 500 miles in a snow storm so we drove very slowly and carefully not braking heavily at all.
On our first trip out less than 100 miles from home I knew something was not right with the brakes. It had very poor braking power. A quick check of drum temperatures at the first safe place to stop confirmed my suspicion. Only one axle was receiving juice. With one quick look (not 30 seconds) under the trailer I saw the cause. A broken wire coming down from the frame to the cold axle. Easy fix, but P-O'd me off that I had to find it myself after 100 miles of stressful driving. Even after the mandatory NY safety inspection.
Second problem was one side of the completely rebuilt stabilizer (Ya right! what a joke) broke right off the trailer frame the first time I tried to use it. As soon as I tried to lower it, it started swinging loose and as I tried to find the cause it broke free and fell from the frame. It was being held on that one side by a single rusty almost completely stripped and loose screw.
The sales people and admin staff were excellent but don't trust the service department to do what they say very well if at all.
Overall though we love the trailer.
Oh BTW those roller marks don't seem to permanently do any damage. The roller impressions disappear very quickly after we open our slides even in our 7 year old unit and it has the original carpet.