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 > Champion AVR issues?

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nance459

CA

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Posted: 05/02/08 11:12am Link  |  Quote  |  Print  |  Notify Moderator

MrWizard wrote:

I will ask if the 860 watts for the MW is cooking power or input power.

because there is considerable power loss during the conversion and if that is 860 cooking its going to draw at least 1100 input power

if my memory serves me correctly, our new full power MW oven draws 1500 watts input for 1100 cooking power


Actually I just found out it could actually be less watts- 600watts-based on the one on EBAY that is the same as mine--so I contacted Sharpe support. (it is a Sharp Half-Pint)--it is 600watts-- assume that would mean about 860 starup....

* This post was edited 05/02/08 01:17pm by nance459 *

Dixonmatco

Santa Rosa, California

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Posted: 05/02/08 11:04pm Link  |  Quote  |  Print  |  Notify Moderator

nance459.
I think you missed the part about the Yamaha EF2400isc and the Boliy 3600si being virtually identical in every aspect: size, weight, engine size, design and horsepower are all virtually identical. All the other 3000w units are much larger, and heavier including even the Champion and it's not simply because of an electric start.

Nonetheless, you buy whatever makes the most sense to you. I'm done here..


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MrWizard

Van Nuys, Ca

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Posted: 05/03/08 12:08am Link  |  Quote  |  Print  |  Notify Moderator

nance459 wrote:

MrWizard wrote:

I will ask if the 860 watts for the MW is cooking power or input power.

because there is considerable power loss during the conversion and if that is 860 cooking its going to draw at least 1100 input power

if my memory serves me correctly, our new full power MW oven draws 1500 watts input for 1100 cooking power


Actually I just found out it could actually be less watts- 600watts-based on the one on EBAY that is the same as mine--so I contacted Sharpe support. (it is a Sharp Half-Pint)--it is 600watts-- assume that would mean about 860 starup....


I believe that means 860 watts of power consumed while in use, 600 watts actual cooking power, 260 watts loss , to heat and other conversion factors

so yes it is a 860 watt 'load' on any power source


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professor95

Mechanicsville, VA

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Posted: 05/03/08 10:32am Link  |  Quote  |  Print  |  Notify Moderator

nancy459 wrote:

Posted: 04/28/08 02:57pm Link | Quote | Print | Notify Moderator

--------------------------------------------------------------------------------
Bought my champion c46540 on 3/11/08 and used only one time b4 the avr went out on second trip. It wouldn't even power a small microwave, power dropped below 100 as soon as plugged in (I tested microwave using battery with inverter and it worked just fine, but needed heater too and the battery was just as a backup 4 pm lights. Are others having the same problem?

Called warranty, the 1st repair place said won't work on anymore, too late to get another so on the weekend I called most repair locations in San Jose, all said they refuse to work on Champion products????


Your experience getting service satisfaction for your new Champion disturbed me. It is not "normal" for this to happen. I have no connection to CPE but am "known" by the techs due to the forum issues.

I took it upon myself to do some follow-up with Champion to possibly find out what happned.

Their records show that someone called with a problem fitting your discription, from your area on the indicated date. If this was you, you were refered to JV Tool for initial service. JV Tool is listed as a SC which is part of the Dixie Supply service network which Champion uses. Unfortunately, JV has dropped out of the Dixie network due to problems with Dixie, not Champion. Thus, you got the negative comments and run around.

Please call Paul Cole, Sr. Service Tech at Champion, at his direct cell phone number 702-439-6944. He is extremely concerned with your experience and wants to make things right. He does not have a return call contact number for you but records show a call from your location, with your problem and date. Identify yourslf with your screen name, he will know who you are.

I believe if you make this call you will find out what good customer service is really all about.

Hey, this is neat! Sort of like RV Action Line in Trailer Life magazine.

Please let us know your results.


Professor Randy T. Agee & Nancy Agee
Mechanicsville, VA
2009 Cedar Creek 34SATS - 3 SO - Fireplace!
1999 GMC 3500 4x4 dually.


MrWizard

Van Nuys, Ca

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Posted: 05/04/08 01:52pm Link  |  Quote  |  Print  |  Notify Moderator

any update on resolving your problem ?

Old & Slow

Texas

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Posted: 05/04/08 08:23pm Link  |  Quote  |  Print  |  Notify Moderator

Don't find a link with Google 'Dixie Supply Service'... Jv tool is listed in SJ, why would someone with Champion send this person to a place that will not give service to Champion? I want to believe Champion will service what they sell. But where? My local lawn mower shop and small motor repair, will not service a genset under Warrantee. I read somewhere Champion will pay 1/2 hour shop time for repair?

professor95

Mechanicsville, VA

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Posted: 05/04/08 09:44pm Link  |  Quote  |  Print  |  Notify Moderator

O&S wrote:

Don't find a link with Google 'Dixie Supply Service'... Jv tool is listed in SJ, why would someone with Champion send this person to a place that will not give service to Champion? I want to believe Champion will service what they sell. But where? My local lawn mower shop and small motor repair, will not service a genset under Warrantee. I read somewhere Champion will pay 1/2 hour shop time for repair?



Actually, I believe it is Dixie Sales - my mistake. Dixie Supply is a local sporting goods store. http://www.dixiesales.com/

I believe the 1/2 hr is only for initial diagnostics and has nothing to do with repair.

Don't know why, except there are over 500 independnt warranty authorized service centers under the Dixie Service umbrella in the US and several hundred more in Canada. I would imagine it would be difficult to know what service centers may have dicided to disconnected with Dixie unless you did a hourly update.

Can't speak for your local shops either. Apparently that is their policy - which would make me say thank you and go out the door. Sounds like they are difficult folks to work with.

Maybe Texas is different than Virginia? Any of the small engine shops around here are capable and willing to work on any engine that is in the GX200 class. I mean, oil is oil, spark plugs unscrew to the left, feeler gauges go under rockers the same way and an air filter is an air filter. Full tech specs are online and in the manual that came with your unit. CPE will ship requested parts to non stocking shop overnight with no up front money. All they need to do is pick up the phone and call CPE. Any one capable of servicing a small engine can do this on any of these engines. Refusal would be like the local general repair auto shop refusing to change oil in my car because it is a Pontiac and they want to only change oil in Fords. Could also be the shop does not come up to the standards CPE requires to qualify for a service center. Time to find a new shop and say good ridance IMHO. Shucks, take it to your local high school or even middle school mechanics shop, 6th grade Agricultral Mechanics kids here can easily handle a routine maintenance job (such as my grandson).

Old & Slow

Texas

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Posted: 05/05/08 06:33am Link  |  Quote  |  Print  |  Notify Moderator

professor95 wrote:

O&S wrote:

Don't find a link with Google 'Dixie Supply Service'... Jv tool is listed in SJ, why would someone with Champion send this person to a place that will not give service to Champion? I want to believe Champion will service what they sell. But where? My local lawn mower shop and small motor repair, will not service a genset under Warrantee. I read somewhere Champion will pay 1/2 hour shop time for repair?



Actually, I believe it is Dixie Sales - my mistake. Dixie Supply is a local sporting goods store. http://www.dixiesales.com/

I believe the 1/2 hr is only for initial diagnostics and has nothing to do with repair.

Don't know why, except there are over 500 independnt warranty authorized service centers under the Dixie Service umbrella in the US and several hundred more in Canada. I would imagine it would be difficult to know what service centers may have dicided to disconnected with Dixie unless you did a hourly update.

Can't speak for your local shops either. Apparently that is their policy - which would make me say thank you and go out the door. Sounds like they are difficult folks to work with.

Maybe Texas is different than Virginia? Any of the small engine shops around here are capable and willing to work on any engine that is in the GX200 class. I mean, oil is oil, spark plugs unscrew to the left, feeler gauges go under rockers the same way and an air filter is an air filter. Full tech specs are online and in the manual that came with your unit. CPE will ship requested parts to non stocking shop overnight with no up front money. All they need to do is pick up the phone and call CPE. Any one capable of servicing a small engine can do this on any of these engines. Refusal would be like the local general repair auto shop refusing to change oil in my car because it is a Pontiac and they want to only change oil in Fords. Could also be the shop does not come up to the standards CPE requires to qualify for a service center. Time to find a new shop and say good ridance IMHO. Shucks, take it to your local high school or even middle school mechanics shop, 6th grade Agricultral Mechanics kids here can easily handle a routine maintenance job (such as my grandson).



Darn, here in Texas, we would call this whole thing about CS either a Shell or Shill game and 'All Hat and no Cattle'

Kido's to the Grandson, I do believe GP will teach him how to remove a spark plug by unscrewing it with a socket wrench. After all I was side by side with the A & E guys while in the 6th grade. around the 7th grade I could fly a DC-2 S&L on the radio beam while the two fly boys were in the back with two gals from the Gov. base. But now at age 74 I am not qualified to service a Chinese genset. Don't know how the Gov. works. I did remove the GH covers on the two units I own and believe it would be easy to replace the AVR. I did move one AVR out of the GH as shown by MrWizard, to keep it more cool and with less vibe. So yes, some few things can be done by the OLD novice or other owners of a Champion. Still waiting for that ON LINE parts website from Champion like DuroPower.

Old & Slow

Texas

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Posted: 05/05/08 07:07am Link  |  Quote  |  Print  |  Notify Moderator

Prof95:

Thanks for the Dixiesales link. I will follow up with the name of a local shop listed in my area. I like what they say "Our commitment to total Customer Satisfaction,'perfection is not attainable but if we chase perfection we can catch excellence' " My objective is to find a shop that would service one of my gensets with personal payment. The Lawn Mower shop close to my home (a old guy like me) will not work on gensets. Can't say good riddance to the nice OLD guy. We have the same speak.

professor95

Mechanicsville, VA

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Posted: 05/05/08 08:29am Link  |  Quote  |  Print  |  Notify Moderator

Good Show, Floyd.

One suggestion. When you call a lawnmower shop to find someone to service your unit, telling them you have a xyz Chinese built genny is like telling them you have an automatic transmission in a Mac truck. They do not know what they are getting into.

Better said to ask them, "I have a GX200 class 6.5HP air cooled engine with full access to all service parts. I need an oil change, spark plug check, and valve lash adjustment. Is it OK to drop it off today? If asked about the generator part, tell them that there is no service needed on that end, just the engine.

If they will not service it, they must either be extremely rich and busy or just plain foolish. Unlike others who will only sell parts to company authorized dealers at a inflated price because the box has red and black ink on it, CPE will offer tech info and parts to any small engine shop that takes the time to call them.

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