I think you should trust them. From the sounds of things, I don't think he will pull something over your eyes. Download a PDI checklist and enjoy the new Flagstaff!
2006 Hornet 28BHDS-Bunk House, Dual Slides
2006 Dodge Ram 2500 HD
5.7L Hemi, Factory Towing Package
Reese Brake Controller, WD Hitch and Sway Bar
The customer is always right. You are the customer. You have all the rights. You want the trailer. The dealer needs your money. You have all the rights.
Stand up for your rights. TELL the dealer that you WILL thoroughly inspect the trailer BEFORE YOU SIGN AND BEFORE YOU PAY. No two ways about it. You require as many hours as you'll like to look at everything, and you require one of his people to demonstrate EVERYTHING to you before you accept, sign, and pay for the rig. Tell him that if you find anything wrong you will not accept, sign, and pay for the rig that day. He can call you back after the repairs for a re-inspection. If everything is 100% that time, you can accept, sign, and pay for it.
Your money means a lot more to the dealer while it is still in your pocket. You will get much better service if he's waiting for you to pay.
Be courteous, be polite, be businesslike, be firm, be fair to Mike & Donna.
I'm free of prostate cancer for 5 years now.
All men over age 50 should get an annual PSA blood test. Mine had a low reading, but the yearly jump was significant. The biopsy showed cancer just entering the aggressive stage. Dr. Hackenslash removed it.
Much to do about nothing here. The dealer simply wants to go through the TT completely upon delivery from the factory, before the customer sees it, making sure that everything is assembled properly and is functional. Of course the dealer is going to let you go through it completely on delivery day and surely you will do that before signing the docs and taking it home.
Back when I was a mechanic in the 70's for a period of time I worked for a British Leyland dealer (Jaguar and MG) and those cars often took a day to get ready for anyone to drive them. Often there were parts in the trunk to put on as well as many adjustments to be made. This was all a part of the PDI that took place before any customer every sat in or drove one of these cars.
The dealer is just trying to make sure that your first impression of your new TT is a good one. This may well mean some cleaning and adjusting and testing before you see it.
It would seem like some of the posters here may have misread the OPs post.
I signed papers before doing the PDI. On both units I bought. Not a problem. I'm sure if you want to do the PDI first they should let you. It's a bit intense and a bunch of stuff to cover, so your brain will be clearer for the financial paperwork if you sign first. Yes, video. The dealer doesn't want to pull any tricks.
2004 Rockwood Roo 23B (new to us)
2006 Nissan Xterra
When we camp, it's DH & me mostly. Occasionally step-daughter (16) comes, though not necessarily her choice
I know what PDI means so don't go there. I have never seen or heard of a special order trailer that was not contracted and signed for before it is ordered. The trailer is yours when it arrives at the dealer. The PDI is for the dealer and you to find and correct any problems before it goes down the road. The only exception is if the trailer has non-repairable problems. Even if the PDI shows a problem that has to be returned to the factory to fixed, it is still your trailer. As the OP said, "3 weeks away from our new TT arriving".
I suspect what the dealer means to say is that they go thru it first / correct issues that they find. Once it is ready for delivery, you should not have to inspect it. He /she is not saying that you cannot inspect it. I do agree that you want to do a full inspection before you take ownership of it. Good luck!
April & Tom (and son Brian when he is home from college!)
2004 Jayco JayFlight 29FBS TT
2006 Ford F350 Lariat 4X4 Crew Cab w/ V10 Engine, 4:30 LS & Tow Command
30 Years and counting camping in tents, an '85 Jayco J pop-up and now a TT!
Kenneth and others are absolutely right. Check it out before you hand over the money. That exchange of funds changes the attitude of EVERY dealer, good, bad, or indifferent. If not, you will be dealing with missed pdi mistakes for a long time, before the dealer will get service dept. motivated to take care of your rv problems.
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