shenandoahvalley

Shenandoah Valley, Virginia

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Joined: 02/09/2007

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We have a bathtub in our TT. First time I got in to take a shower the supports collapsed. Now granted, I am a bit on the large side...but...the supports were two 2X8's on edge with a piece of plywood on top for the floor of the tub to sit on...no bracing what so ever. The dealer basically fabricated a whole new support system with several cross braces and I think I could jump up and down with no problems but you would think the manufacturer would have come up with a better design in the first place. "Just slap them together and spit them out the door."
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Iteachmiddleschool

Newnan, GA

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Joined: 06/30/2007

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We have a design flaw in our Passport. Our furnace (not ducted) is in the hall, right across from the wall that has the thermostat on it. You guessed it - the heater clicks off before the whole trailer has warmed up because the thermostat is registering the correct temperature too early. To compensate for this, we have to turn up the thermostat much higher than we really want the temperature to be.
Keystone has a place on their site to contact them with suggestions. I did so, and didn't hear anything back (surprise!).
We've had numerous issues with this TT (9 warranty tickets at the dealer in a year). After pursuing it with Keystone, we were offered a 4 month extension on our warranty - wow!
Me ('57)
DH ('55)
3 kids (17, 20, 23)
Chipper (lab, 11) and Duke (boxer, 5)
2007 Dodge 1500 V-8/HEMI; 3.92 axle; WDH with Dual Cam
2007 Keystone Passport Ultralite 285RL
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Wampus

Virginia Beach, VA

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Joined: 08/07/2005

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This one is just the opposite if you can believe it. Wife and I get the new TT this year and notice that the Skylight over the bath has two curved cracks in the skylight. Dang, I hoped I would get away with any major problem and I was bummed. Called up the dealer I bought it from to arrange the warranty work and they said, "no problem Mr. D, fax us an estimate and we'll take care of it with Forest River for you too." I break out the ladder and go up to take some photos "just in case" before I hook up and travel out to get an estimate. Upon examining the skylight, I see that the person who calked the skylight was a little messy and what looked like cracks in the skylight was only stringy residue from the calk job. I felt much better after a little cleaning.
Bill and Donna D.
2008 Wildwood 26TBSS
2006 Ford F250 XLT EC, 5.4 Ltr, 3.73 LS, Torqshift, & Tow Command
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Trailering Texans

Huntsville, Texas

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Joined: 01/01/2008

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We looked at lots of trailers till we found one that had a great floorplan. The engineers put some thought into it and we LOVE the layout. It's a Gulfstream Innsbruck. The ultimate answer is in the buyers' hands. Don't buy bad design or poor quality. Business listens to one thing - the cash register!
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82corvette

Southeast Nebraska

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Joined: 07/10/2005

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Wow that post about the light fixture brought back a bad memory. Out Terry had 2 110 volt lights in the slide with fancy bronze decorations sticking down 3" on the bottom. I stood up quickly one evening when someone knocked on the door, caused me 25 stitches. When I got back to the campground I removed both lights & tossed them in the dumpster. When I saw a lady dumpster diving I showed her my head, she tossed them back in hard enough to break!
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mobeewan

Hampton, Va

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Joined: 01/03/2007

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On my trailer the front bedroom accordion door is mounted to the inside of the bedroom wall and pulls across an 18 inch opening. There is a peg screwed to the wall that the door snaps over to hold it closed. When I enter and exit the bedroom I scrape my sides on the peg and ripped a couple of shirts, so I had to remove the peg. I plan on using magnets and small steel plates to "latch" the door.
The accordion door for the bunkhouse/bathroom was mounted to the cabinet facing between the fridge and a closet door. The opening is 24 inches, but when the door is open it takes up 4 inches of the opening. The peg used to hold it closed is mounted right on the edge of the wall between the bunkhouse and the dinette and sticks out into the opening. I scraped my sides on this one too when going through this opening. The distance from the bunk to the edge of the wall is about 12 inches, so I flipped the door. I ordered a new ceiling track that was 36 inches from the trailer manufacturer to replace the original 24 inch track. I mounted a 2 inch oak strip to the edge of the bunks where they meet the dinette wall. I took down the door, turned it 180 degrees and mounted it to the oak strip. I moved the peg from the wall edge and remounted it to the cabinet facing between the fridge and the closet door where the door was originally mounted. The accordion door now sits back behind the wall and out of the way. I now have another 4 inches of opening and the peg is shielded by the fridge door edge to keep from scraping my sides.
There was also screw points just under the upholstery on the dinette seat backs that would stick in my hand and rip scrathes accross it when grabbing or resting my hand on the seat backs. I had the manufacturer cut them off or replace them with shorter screws when I took it back to the factory for some warranty work.
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Sportsman2505qss

Winter Springs, Fl USA

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Joined: 05/03/2002

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The thing that gets me is the color schemes they put in the RV. I have been to the RV show and have walked in not just trailers but high end Class A's and where do they get the colors from. There was one in green that they couldn't give me as I found it so depressing.
2002 KZ Sportsmen 2505qss bought in 2001 1999F-150
Gamble Rogers
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JJBIRISH

BUTL;ER, PA, USA

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Joined: 10/06/2002

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I feel left out, almost 4 1/2 years of full timing and almost no issues yet...
Love my mass produced, entry level, built by Lazy American Workers, Hornet
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swebber

Brunswick , MD

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Joined: 02/14/2005

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naturist wrote: That's 'cause it didn't bother the gnomes who built it in the first place. Yer just too dang tall's all.
   
I have learned how to get off the couch without harm...I try (emphasis on TRY !  ) to warn visitors who sit on the couch.
Steve & Tracy Webber
'07 F250 6.0 PSD LariatFX4,AirLift,Edge Insight
'07 Jayco Eagle 314BHDS "The Cramalot Inn II"
ReeseDCHP,Atwood 3500#,FlushKing,WeberBabyQ
Our Pic's
We do not stop playing because we grow old, We grow old because we stop playing!
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BurbMan

Long Island, NY

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Joined: 09/20/2001

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"mickey of hooch?" Don't know that one....
I agree, I would rather do this minor work myself. Just easier than bringing it to the dealer, and I get to customize what I want. Plus, this isn't warranty work, so the dealer is going to charge you $95/hr labor. Kind of like calling an electrician to change a light switch. I'm convinced though, that you really shoyldn't own an RV unless you're pretty handy. Given all the stuff I've had to (or wanted to) fix, I can imagine that owning an RV and not being handy must be a very frustrating combination.
Part of the problem is that the engineers and designers that design these things have never camped a night in their life. Combine that with piecemeal production...I was reading an article about the early days of Sunnybrook and the comment that the struggling company was able to triple production when it adopted the "pay by piece" production system used by the other big factories...so paying factory workers by the piece doesn't really do much to incent quality. That unit's got to go out the door come heck or high water.
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