2oldgypsies
Phoenix, AZ
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Joined: 06/22/2007
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FYI for all of you who are traveling with your RV cross county.
We left Phoenix, AZ about a week ago headed to Indiana for the summer. As we pulled our 30' Jazz down the road at about 10 mile per Gal. we stopped about 3 times a day for gas using our American Express card. Into the second day our American Express card was denied.
Needless to say it is an embarrassing situation.
At the end of the day I called American Express to see what the problem was and they informed me that anytime we are going to travel out of state and buy large amounts of fuel we need to contact them about 10 days in advance due to the problem of stolen credit card fraud. They even wanted to know about how long we intend to stay in Indiana and want us to contact them again before leaving to travel back to Phoenix, AZ in the fall.
I just wanted to let all American Express customers know of this situation and save you of the embarrassment of having someone tell you your credit card has been denied.
We would stop using our American Express card if it was not for the fact that at the end of the year we receive a 2% rebate on our purchases.
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M GO BLUE
Southgate, MI
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Joined: 01/29/2001
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Most credit and charge car companies advise you to let them know when you will be traveling...protects you and the company
ERIC & BEV
2005 Chevy Silverado 3500 dually CC/LB Duramax/Allison
2008 Jayco Designer 35RLTS
Built-In Onan 5500W generator
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SidKaye
Mt Dora Florida, Montreal QC for the Summer
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Joined: 09/03/2003
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We always call our CC company to inform them of what may be seen as unusual useage.
We called a few days ago to inform them we would be in Canada for the Summer. When we go on a cruise we inform them of where we will be using the card. We appreciate them looking for unusual useage as it could save us a lot of grief
if a card should get lost or stolen.
Sidney
2003 Dodge Ram 3500 SLT,48RE, 4:10,Cummins HO Diesel,Quad Cab,LWB,SRW,PacBrake,Prodigy, X-Monitor Gauges,Line-X,Bedsaver
2002 Excel,Ltd,30RGW,Hughes Autoformer,Honda Eu1000i, Hughes Direcway HN7000S, Satmex5,
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CISCO8325
Peoria,az.
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Joined: 07/21/2006
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yup happen to me too. I like idea cause I've had idenity theft happen to me. so now I do what ever it takes to protect. and since now I live in phoenix I found out that AZ is the highest id theft in the country...so yeah protect protect ,just like sex
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Dieselgem
Pennsylvania
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Joined: 04/07/2005
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CISCO8325 wrote:yup happen to me too. I like idea cause I've had idenity theft happen to me. so now I do what ever it takes to protect. and since now I live in phoenix I found out that AZ is the highest id theft in the country...so yeah protect protect ,just like sex
I don't mind calling the credit card company but could not deal with the other part. How far in advance do you have to notify her?
08-KZ Escalade 41'CKS Escalade Pics
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97 & 2003 FLSTS
2003 FLSTC (Wife's)
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hitchup
Fulltiming in AL
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Joined: 02/17/2005
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We never call our CC co. Sometimes we don't even know 10 days in advance where we're headed next. Am glad we got rid of our AMEX 6 years ago. They charge retailers too much anyhow!
2006 DRV Elite Suite 36TK3....our home
2008 Ford F450 Lariat CC 4x4......his office
Working Fulltimers since 3/2005
"Shoot for the Moon! Even if you miss it, you will land among the Stars."
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CactusJohn
Scottsdale, AZ
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Joined: 03/23/2008
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I've had that happen with a different credit card issuer. While I understand the need for protection, I just wish they would let members know the rules or at least some broad guidelines before we're in a situation like that.
2007 Ameri-Camp Summit Ridge SF27RK 5er
2008 F250 Lariat SuperCab, 6.4L PSD
Reese 16K Kwik-Slide with BedSaver
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mwebber78
New England
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Joined: 08/07/2005
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I have actually had the fraud department "help" by stopping a re-charge at a Sears when I was buying my appliances. I bought all my appliances (6) on the same day and signed on the dotted line, I was building my house so I used the Discover Card until I could write a check from my construction loan.
Anyways, the sneaks decided that they gave me too much of a discount and accidentally gave me free shipping, so they tried re-running the entire transaction! I got a call from Discover at home and they called the Sears' store to set them right.
I do let companies know a week or so in advance if I will be out of the tri-state new england area just as a heads up with fraud as it is today.
Michael 
2 DD's and my DW 
6 Acre's of Maine
2009 Crossroads Cruiser CF31SB
2008 Chevy 2500HD Ext. Cab LT 4X4
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creeper
Richmond Hill, Georgia
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Joined: 12/22/2003
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I never bother to call Amex. I've never had them put a freeze on me either. Been cross country, up to Canada and all buying large amounts of fuel.
We having a trip coming up, we'll see..
A lot of it has to do with spending habits. If you usually only charge 1 or 200 a month and you exceed that in a few days the alarm bells go off.
If you're like us and you usually charge 1 or 2K a month, it takes a while before the alarm bells go off.
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Champ198
Lebanon, Tennessee
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Joined: 04/06/2006
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If AMEX sees me buying lots of electronics (e.g. Ipods and such for Christmas gifts) they've stopped me cold at the cashier and it says "call AMEX customer service". It urks me to death but they have velocity checks and look for abnormal purchase patterns. We are the victims of fraud even if a penny hasn't been stolen from us because they have all these built-in controls to slow down the theives.
I'm from Tennessee and AMEX stopped my second purchase at Cabelas in Hamburg, PA after I bought a $700 depth finder at Cabelas for my boat. I used another card. I fully understand this but it is huge inconvenience to have to do this in front of a long line at the cashier. I called 'em up later and asked them to take the block off my account.
The good thing about AMEX is that they make it painless to dispute charges on your card with no hassles.
Duane & Amanda, a teenager, A golden retriever named Jazz, a crazy pet rabbit named Stew, and now Optimus Prime the hamster.
2008 Cedar Creek Silverback 30LSA
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