dougk53
Effort Pa.
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Joined: 10/14/2007
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Curious to know how people with new TT's on seasonal sites handle warranty work on their TT. Especially those without a TV.
Doug
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Vet Man
Ct. & Florida
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Joined: 09/28/2003
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The frist year they did the repairs on site. After that they will still come to the campground but at a charge. They did come once soon after the warranty was over at no charge.
2008 Itasca Sunrise 35A
2006 44ft Breckenridge
2008 Honda CRV Toad
2007 ZR1 Colorado Toad
2008 Pontiac Solistice GXP "Brazen Orange"
2008 26ft Car Mate-Car
"We Traveled To Alot Of Different Places While On Vacation, Until The wife Asked Directions"
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javaseuf
Southern Cal
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Joined: 03/30/2005
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You will either need to take the RV back to the dealer or pay the trip-charge to have someone come to your site.
Warranties usually state that the trailer needs to be returned to the servicing dealer at the owner's expense.
The other option would be to have a friend with a suitable TV get your trailer to the dealer.
Steve
2007 Springdale 291RKL
2003 F150 King Ranch
2001 Dodge Van w/Wheelchair Ramp
1991 Palomino Mustang PUP
Eureka Timberline Tent
Yamaha IF2400isc
Yamaha EF3000iSEBC
"Politically Incorrect And Proud Of It" 
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dougk53
Effort Pa.
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I have a TV and I guess I would have to work with the manufacturer to locate a dealer close by that would be willing to do any work concerning the build of the TT but I am also curious about appliance warranties which are separate and run longer. Are those manufacturers willing to let you have an independent come in and do warranty work and pay them or have you pay and reimburse you for work on site even if I have to pay travel charges. Each case would have to be weighed by me as the time, effort and expense to move the TT needs to be valued against paying a travel charge. Ideally fixing minor items myself and larger ones at the end of the season would be best.
Doug
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I_rv2
Illinois
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Joined: 01/13/2008
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>>independent service
Yes, Jayco allows warranty work to be done by independent service ... but you have to work through their 800 number to get approval.
Many small one-man RV repair servicemen are authorized service shops for Dometic, Norcold, etc.
Call the respective component manufacturer ... and they can probably tell you who is authorized in your area and whether they pay for a service call.
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jennysee
Wisconsin
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Joined: 05/26/2005
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We just got a new TT on a seasonal site. We pay a 50.oo trip charge if they need to come out.
Jenny See
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ccna2000
Rocky Mount, VA
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Joined: 03/13/2006
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A $50.00 trip charge doesn't sound too bad. Depending on the distance, that's cheaper than the fuel to tow it.
05 Palomino Puma 19FS
97 GMC Suburban K1500 LTS 5.7L 3.73
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rvddc
Canada
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Joined: 10/23/2006
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While under warranty the dealer comes to service ours. If we call for something dumb we could do ourselves then we are charged $50. After the warranty is up it will be $50. a trip.
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mwebber78
New England
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Joined: 08/07/2005
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We bought ours and didn't have a TV last season. The dealer came out to service the unit on site, they travel twice a week. Dealer has stated while under warranty they will service onsite when possible.
A lot of places around here are seasonal CG's so this is typical in our area and much appreciated.
Michael 
2 DD's and my DW
6 Acre's of Maine
2009 Crossroads Cruiser CF31SB
2008 Chevy 2500HD Ext. Cab LT 4X4
Camping Pictures
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jtwisconsin
Menomonie, WI
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Joined: 02/23/2006
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We are at large campground that has 400+ seasonal sites and we can’t tow our trailer to the dealer. Lots of Jayco owners there, and my dealer told us that while under warranty he would come service the trailer at no charge. His only request was that we understood he would normally wait until he had a few service calls arranged so they could send a tech out for all of them at once.
My only warranty claim so far was a dead converter. Called on a Monday and they said they already had a tech scheduled to be out there that Friday, so when I arrived that weekend it was already fixed.
John, the lovely wife, plus the 3 kids.
2007 Jayco Jay Flight 31BHS - Parked at the Seasonal Site
Previous setups...
2002 Ford Explorer V6 pulling 2000 Trail-Lite Bantam B19
1997 Chevy Blazer pulling small Coleman popup
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