JaycoGuy

Minneapolis, MN

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Joined: 08/03/2005

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Went pick up the trailer tonight and the electric jack would not work. I verified that the battery was properly charged as the light on the jack would work as well as the interior lights. In addition, I could move the slide out under battery power. The manual override crank would not work either. The jack is only 3-years old. Is this a common issue?
2001 Suburban 8.1L 3.73
2004 JayFlight 31BHS
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old guy

Oregon (pronounced Or e gun)

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Joined: 03/15/2006

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the hand crank should work, I think You need to call them. look up their web site and call their 800 number, they will send you any parts if you need them
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Scott_C

NJ

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Someone bend your jack? If the manual crank won't spin it, it's a pretty good chance that the shaft is tweaked.
2008 Shamrock 21SS
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troll3193

SouthWest, MI USA

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did the head unit get wet by any chance?? I have the same jack about the same age. Have had one freeze up mechanically and another head unit die from getting wet.
Dealer replaced the one that froze up. barker sent me a replacement head unit at no charge and a cover when it got wet and died..
Bryan
2006 RAM 3500 MegaCab w/Cummins Turbo Diesel
Mopar Exhaust Brake
2004 Dutchemen 31BK
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Drippin

Dripping Springs, TX

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Joined: 08/09/2005

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Mine stopped working from water getting into the switch. Barker sent me a new switch and a cover at no charge. But that does not explain why the OP's manual crank did not work. Give them a call.
A man, his wife, a son and Cody the Goldendoodle.
2008 Laredo 284BHS, 2001 Chevy Sliverado 2500HD 4X4 4.10, Equal-i-zer, Primus
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robsouth

Near Atlanta, GA

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Joined: 06/20/2004

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Those lights use very little battery power to work so that is not a verification of the battery's charge state. Most likely, since the slide with no work either, you need to charge the battery and verify full charge with a volt meter. Good luck.
Dodge Ram 3500 Cummins Turbo Diesel Dually
1994 Terry 22U
1997 Regal 1900LSR
Charter GA'RVers member
"Great minds like a think"
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mike12110

Venice

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Joined: 10/21/2006

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The OP stated the slide DID work. The jack is broken so lets keep this online. Call the mfgr. for help. The manual crank should work if not bound up.
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troll3193

SouthWest, MI USA

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i said in my reply that I had one freeze mechanically as the OP did. Would not work electrically or manually. Had to remove it at the CG and use my stabilizing jacks to hook up tot he TV...
The dealer replaced that one as it was the first trip after they installed it... Barker is great to work with directly too..
Bryan
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JaycoGuy

Minneapolis, MN

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Thank you to all who replied. I removed the power head and was able to raise and lower the post, therefore it is not bent. Spoke with Barker customer service and they are sending me a new motor - Excellent customer service.
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