chiefward

Covington, GA

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Joined: 11/20/2006

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My old computer (which gave to my grandson)has for some time frequently reboots itself. Usually it will freeze before rebooting. There does not appear to be a pattern or special program running to cause this. The operating system is windows XP. I've run virus and spyware checks many times, but it still reboots.
What do I need to look for??????
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Polishnurse

Schodack, NY

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I would open it up and clean it out, check the fan and make sure thats work. Could be over heating and shuting down.
Then start to look software. Bill
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Teacher's Pet

SD.. Fulltimers. Goshen IN summers

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Try hitting any key and see if the screen comes back. I had a virus recently on my notebook that gave me a "blue screen of death", asked me to press a function key, then rebooted. Except the reboot was not real. By touching any key on the keyboard, the screen I was working on came back for about 20 minutes, then the process would start again. We found out my McAfee was out of date since a recent reformat, that took care of the problem.
At the same time I was getting a "warning" on my desktop that the computer was infected and I should install Anti-Virus or Spybot software. McAfee did not remove this problem. This was actually wall paper that had been installed by the intruding program.
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ReadyToGo

Minnesota

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About a 90 percent chance that it is overheating and about 10 percent that it is a virus. Do all you can to correct an overheating problem and then you might look into a problem with the power supply.
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ReadyToGo

Minnesota

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Teachers pet: What you real problem is, is that you responded to an malware popup which you should never do. Than you installed some software the popup recommended. Another major nono. Do a google to see how others have gotten rid of the malware. A lot of antivirus programs will not get rid of these as they aren't virus but a legitimate but questionable program.
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jauguston

Bellingham, WA

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It may be the hard drive dying. My HP DV4000 started doing that and tech support led me through some tests and said the hard drive was bad.
I never buy extended warranties but for some reason I did on this laptop. It has paid for itself three times over!! I have three months of a three year extended warranty left and it was shipped back to me Friday. Third trip in for repair.
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crazyhorse

San Diego

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anytime you have system reboot by itself , normally this could be cause by a bad memory dimm. Your programs depending on which one uses up high end memory causes the fail dimm to fail.you can to replace the memory or try to remove one dimm module at a time and try to reproduce the failure..
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Scottiemom

South Dakota/Indiana

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ReadyToGo wrote: Teachers pet: What you real problem is, is that you responded to an malware popup which you should never do. Than you installed some software the popup recommended. Another major nono. Do a google to see how others have gotten rid of the malware. A lot of antivirus programs will not get rid of these as they aren't virus but a legitimate but questionable program.
No, he didn't respond to the program. We know not to do this. The problem was while he was running antivirus, he had not picked up the most recent due to his recent reformat. Once we got that downloaded and installed, it did find the malware and removed it. We also ran Adaware and Spybot S&D. His machine is clean now. The newest version of McAfee did find it along with another worm he had picked up. These are not virii, but PUPs (potentially unwanted programs).
All is well now.
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Scottiemom

South Dakota/Indiana

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ReadyToGo wrote: About a 90 percent chance that it is overheating and about 10 percent that it is a virus. Do all you can to correct an overheating problem and then you might look into a problem with the power supply.
Normally any time I have had overheating issues, it doesn't re-boot. It shuts down and won't restart until it cools down. I did have one fan on a motherboard once that went out and the machine would re-boot, but wouldn't run.
Dale
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JasonD

Annapolis, MD

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My 1st guess on an old computer is a failing power supply.
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