We don't know what that persons issues were. I'd give them the benefit of the doubt.
Those of us that have been around here long enough can remember some true issues that manufacturers tried to ignore.
Remember the fellow that was fighting with his manufacturer to replace the roof on his new motorhome because the rubber roof had been installed with a hand-tool underneath it? You could see the impression of the tool.
His manufacturer simply wanted to "extend" his already useless warranty from them.
His issue did get resolved and in good part, as a result of this forum.
So...give the dood a break. He may have legitimate issues.
I know someone that ordered a coach from the factory. Had some issues. Some were without a doubt, nit-picky. Some were legitimate.
2004 Coachmen Aurora on a FORD V-10 Chassis
2004 Jeep Liberty Don't take your organs to Heaven. Heaven knows we need them here! Dave has a dog named Muffy and Mike owns a Cockapoo!
What I have learned over the years messing with motor homes is that a lot of dealer service departments have people that really are NOT qualified to work on motor homes. I only use the small independent RV techs if I can't fix it myself.
If I can't fix it and it is under warranty, I would just as soon pay a independent RV tech to fix it anyway than go through to the aggravation of dealing with the dealer. Most times they will never fix it and it will just sit on their lot. This is just one old man's opinion.
fourfurz wrote: There's no lemon law for RV's, anything could be his problem. My brother had a Ford Bronco that kept having the rear window pop out. This happened at least a dozen times, smashing in the road. Each time he brought it back the dealer would try again to fix it. After 3 years and a dozen windows, he finally filed for a lemon law claim and got the truck replaced. His next Bronco was perfect. What a pain in the butt!
Some vehicles are just junk, regardless of make, model or cost. Even the best manufactures can have a bad day.
Each state has its own lemon laws, and the federal government has the Magnuson-Moss Warranty Act of 1975.
fourfurz wrote: There's no lemon law for RV's, anything could be his problem. My brother had a Ford Bronco that kept having the rear window pop out. This happened at least a dozen times, smashing in the road. Each time he brought it back the dealer would try again to fix it. After 3 years and a dozen windows, he finally filed for a lemon law claim and got the truck replaced. His next Bronco was perfect. What a pain in the butt!
Some vehicles are just junk, regardless of make, model or cost. Even the best manufactures can have a bad day.
Each state has its own lemon laws, and the federal government has the Magnuson-Moss Warranty Act of 1975.
But many around here will tell you that it does not apply to the RV industry. Don't know why, cause the way I read it, it does. And I sure would use it, expecially considering the many of the RV manufacturers do not even have a engineer of any type on staff!
If this is the same guy that was discussed awhile back (sounds like it from the description) .... a respected salesperson on this site has seen this coach and says the owners do some type of commercial bead work/sales and the coach is (and always has been) very heavily overloaded.
No matter how flat you make the pancake there are always two sides.
We are all good at something.....
I just happen to be a good bad example.
fourfurz wrote: There's no lemon law for RV's, anything could be his problem. My brother had a Ford Bronco that kept having the rear window pop out. This happened at least a dozen times, smashing in the road. Each time he brought it back the dealer would try again to fix it. After 3 years and a dozen windows, he finally filed for a lemon law claim and got the truck replaced. His next Bronco was perfect. What a pain in the butt!
Some vehicles are just junk, regardless of make, model or cost. Even the best manufactures can have a bad day.
That's wrong, WA publishes a brochure specifically for WA RV Lemon Laws. It's available on the WA AG's office web site.
Deen - Vancouver, WA
'02 Dutch Star 4090 (41+', triple slide)
435/1200 ISC Cummins/Banks PowerPak
'08 Honda Civic/dolly
'05 Honda Odyssey/dolly
NRA Benefactor Life Member
FMCA f47302s, Life Member: Good Sam, Newmar DP Owners Group
51st yr of RV'ing
50pascals wrote: I think "problem" in in the eye of the beholder.
In my expert witnessing I have been amazed at what some people called problems.
I am the type of person who just fixes everything I own myself. This way a problem that takes a few hours to fix doesn't turn into a multi-day, multi-hundred or thousand dollar event. Half the time its faster for me to fix something, than arrange dealer service, arrange a ride home, actually get it there, and then do it all over again just to pick it up 4 days later.
Exactly. After Newmar went back to a 1 year warranty I was speaking with a larger dealer who said it was a double-edged sword. On one had the 3 year warranty was a good selling tool, on the other hand he was amazed at how many people wouldn't tighten a screw or change a light bulb for themselves.
I recent read (on another forum) of a person who had a list of 13 "major issues" and "needed to go back to the factory". In looking at the list I could only see 3 I'd even call an "issue", and I could take care of all 3 of those within a few hours in my garage. But...perception is reality to some people.
fourfurz wrote: There's no lemon law for RV's,
Not completely accurate, as it varies from state to state.
I agree with Bruce. But sometimes the factory just makes mistakes. We ordered our 2002 DSDP at the vary last of the run and got a chassis that just wasn't built for the weight of our unit. Newmar replaced the 12,000# front axle with a 14,600# unit. We ordered MA countertops, the factory put in standard DS ones. Took the dealer several months (105 days to be exact) to get the unit done. Stuff happens, fix it and move on.
I took my trailer in for 'warranty' work that involved a plumbing issue with the shower P trap. It snapped off where it attached to the bottom of the shower.. Well, the trailer was on it's first trip, so I took it in. Actually, the dealer did very well with it and it only had to stay a couple of days. Well, a couple of trips later, it broke again. I was camped this time, but after looking at the problem, I simply bought a rubber coller from the local hardware store that fits around the ends and it's been good ever since...
So, depending on what the issue is, most times the 'little' things should just be handled by yourself... And if you can't do the 'little' things, then you gotta pay and wait!
I'd suspect the deal with the guy that has replaced 7 radiators is due to some kind of electrolyses taking place... I'll bet if he dips a volt meter into his coolant, he'll fild that it has a good amount of charge to it! I think that if it reads more then .05v, then it's just eating itself to death.. There are some basic things you can do for a situation like that, but from what I've heard, it's something that you might not ever be able to 'fix'....
I've seen signs plastered on cars, trucks, etc all telling the 'world' to stay away from either the manufacture or the dealer involved because of this or that...
It gives me a good laugh and kinda makes my day when I see them for some reason.....
Of course, no one has any clue of the full stories involved with these, but it would be kinda interesting to know "the whole story".
50pascals wrote: I think "problem" in in the eye of the beholder.
In my expert witnessing I have been amazed at what some people called problems.
I am the type of person who just fixes everyhting I own myself. This way a problem that takes a few hours to fix doesn't turn into a multi-day, multi-hundred or thousand dollar event. Half the time its faster for me to fix something, than arrange dealer service, arrange a ride home, actually get it there, and then do it all over again just to pick it up 4 days later.
Oh how I wish I had the problems I could just fix - 2 yr old coach that as sitting right now could not be sold. There are bad coaches and the manufacturers are not that forthcoming in helping even when its proven to be a manufacturing problem. I am hoping my issue gets resolved reasonably but right now looks to be a major battle.
There is very little quality control in the Rv world world in my experience that goes from manufacturer to dealer to servicing people the whole gambit
If there were enforceable lemon laws on RVs, the Ford 460 would have been withdrawn in the late 1980s. Those exhaust manifolds, particularly on the older carburator-equipped engines were such a fire hazard that I'm surprised they weren't a recall issue.
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