I received my Sidewinder yesterday. Now I am excited. I lay everything out on my workbench and start reading the instructions. The first thing it says is to make sure the bolt holes are the same. I go out and check, nope they are different. Great now what. Apparently my Lippert 1116 pinbox is different than others somehow. So after dealing with the manufacturer we THINK I need an ST200 not an ST100 which is what all of the information says I need. Now I am waiting from a call from the folks I bought it from to see how to get it swapped with the correct one. Kinda frustration right now.
2002 Duramax 4X4 CC SB
2005 Cougar 296EFS
Reese 16K Slider
2 Hondas in the front storage compartment
TTT Mirrors
WOJO 1 wrote: I received my Sidewinder yesterday. Now I am excited. I lay everything out on my workbench and start reading the instructions. The first thing it says is to make sure the bolt holes are the same. I go out and check, nope they are different. Great now what. Apparently my Lippert 1116 pinbox is different than others somehow. So after dealing with the manufacturer we THINK I need an ST200 not an ST100 which is what all of the information says I need. Now I am waiting from a call from the folks I bought it from to see how to get it swapped with the correct one. Kinda frustration right now.
Same thing happened to me! I eventually found out that, contrary to what I was told by the WW factory, my TH did not have a Lippert frame. I ended up e-mailing a picture of my pinbox mount to Sonny at Cequent to confirm the proper part number.
I bought mine over the internet from a company with a strict "no refunds, no exchanges" policy, but they swapped it out for me nevertheless.
I have a full and comprehensive understanding of how the sidewinder works. I have no issues with mechanical things in general. Perhaps thats why I continue to debate.
I truly hope that in the future I dont disappoint you or anyone else with my posts. And that is not meant to be sarcastic.
To my loving wife, Carolyn:
"I dont love you because I need you. I need you because I love you".
WOJO 1 wrote: I received my Sidewinder yesterday. Now I am excited. I lay everything out on my workbench and start reading the instructions. The first thing it says is to make sure the bolt holes are the same. I go out and check, nope they are different. Great now what. Apparently my Lippert 1116 pinbox is different than others somehow. So after dealing with the manufacturer we THINK I need an ST200 not an ST100 which is what all of the information says I need. Now I am waiting from a call from the folks I bought it from to see how to get it swapped with the correct one. Kinda frustration right now.
Oh man, sorry to hear that. What is different? Bolt pattern, width?
Before I ordered mine, I had to call to make sure, luckily I met Sonny at a local event, what I thought I needed would have been wrong.
Keep us posted and PM me again if you have any questions.
RR
2006 Ford F250 King Ranch PSD
2008 Ford Expedition, HD Tow Package
2005 Chrysler Pacifica, GONE!
2008 Jayco Eagle Super Light 31.5BHDS, KC5PFG,
5th Airborne with SideWinder, Plugitright Stabilizers.
Oh man, sorry to hear that. What is different? Bolt pattern, width?
Yep it was the bolt pattern that didn't match. All of their information showed I needed the ST100. It won't fit. Now I am confused about which wedge to use. I bought the one they told me I needed but there is one bolted to the underside of the arm already.
WOJO 1 wrote: Oh man, sorry to hear that. What is different? Bolt pattern, width?
Yep it was the bolt pattern that didn't match. All of their information showed I needed the ST100. It won't fit. Now I am confused about which wedge to use. I bought the one they told me I needed but there is one bolted to the underside of the arm already.
The wedge that comes attached is the universal, can be flipped to meet several hitch heads.
WOJO 1 wrote: Oh man, sorry to hear that. What is different? Bolt pattern, width?
Yep it was the bolt pattern that didn't match. All of their information showed I needed the ST100. It won't fit. Now I am confused about which wedge to use. I bought the one they told me I needed but there is one bolted to the underside of the arm already.
The wedge that comes attached is the universal, can be flipped to meet several hitch heads.
What did tech support say?
The ST200 should hopefully be shipping soon.
Hey, do you have a picture of yours all hooked up and ready to roll?
WOJO 1 wrote: Oh man, sorry to hear that. What is different? Bolt pattern, width?
Yep it was the bolt pattern that didn't match. All of their information showed I needed the ST100. It won't fit. Now I am confused about which wedge to use. I bought the one they told me I needed but there is one bolted to the underside of the arm already.
The wedge that comes attached is the universal, can be flipped to meet several hitch heads.
What did tech support say?
The ST200 should hopefully be shipping soon.
Hey, do you have a picture of yours all hooked up and ready to roll?
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