I read about this recall in RVTravel.com. I contacted Workhorse back in August and they told me to expect a remedy sometime in Oct or Nov/09. They would send me a letter when a remedy is found. Anybody had same experience?
Navistar is recalling 47,0542 MY 2001-2008 Workhorse W20, W21 and W22 series recreational vehicles equipped with axles that include Bosch ZOPS or ZOHT pin slide hydraulic disc brakes. When combined with occasional or seasonal vehicle operation may experience calipers sticking in the applied position. This can result in abnormal heat generation at the wheel end causing brake drag. The driver would normally have warning of the brake drag if undetected by the driver. The temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash. Dealers will inspect and replace the necessary components free of charge. A remedy is currently not available. Owners will be notified by mail when parts are available. Owners may contact Workhorse at 877-246-7731.
All 47K of us have had the same experience (learning about the recall), most of us months ago. Until Bosch actually manufactures the needed parts, none of us will be happy. I'm afraid you will have to wait like the rest of us. If you really don't have anything better to do run a search on this forum for Workhorse brake recall or Google same. Guaranteed to put you to sleep.
I have been complaining on IRV2.com where there is a Workhorse Chassis forum. The word I got 2 weeks ago from a WH rep, before he hung up on me, was next year. One rep told me to just use the MH and if the brakes heat up to pull over for an hour and let them cool before I start travelling again. That is not confidence building. My MH is parked awaiting the repair to make it safe to use again. My payments continue, storage continues, insurance payments continue and my tires are aging with no use. I cut my vacation short because of brake problems twice last summer and just brought it home to put in storage. No one at Workhorse seems to care about us. I keep waiting for someone to start a class action suit for our lost use of our MHs. Apparently no one at Workhorse seems to worry about this either.
Bsinmich, if you want to join a class action suit, why not start it yourself rather than waiting for someone else to start it. I am sure there are a number of people who are also waiting for someone else to start it and would be willing to join you.
Rocky2 wrote: Bsinmich, if you want to join a class action suit, why not start it yourself rather than waiting for someone else to start it. I am sure there are a number of people who are also waiting for someone else to start it and would be willing to join you.
I'm not an attorney (but I did stay at a Holiday Inn Express once), but how can you start a class action suit when, at least on the surface, WH is doing all they can to take care of the situation. As expressed earlier, until MH receives the necessary parts from Bosch, there isn't much they can do. In the meantime, they ahave cknowledged the problem - reluctantly - and stated they will take care of it. Not much more they can do at this point.
You also have to keep in mind that even tho this recall involves over 50,000 vehicles, not all of them have experienced a brake problem. I've got almost 40,000 miles on my WH chassis, with no brake problems at all. I have also talked with other WH owners that have yet to have a problem. In reality there may only be a small percentage of the 50,000 that have actually had a brake failure. Everything that is manufactured has a positive and negative tolerance when they are assembled. The problems may show up on units where those tolerances are tighter than other units. It also may mean that those coaches sit for longer periods of time, the way they are driven, etc.
Don't get me wrong, I know there is a problem that may show up with the Bosch brakes, but for a class action suit to be successful, or even practical, there has to be a large number of people that have experienced a financial loss, or some other type of injury. Altho several on this forum have said that they have had a problem, that by no means is a large number compared to the 50,000+ units out there during this time period.
Many months ago, I had argued with the "Workhorse Ambassador" that my owner's manual didn't state that brake fluid flushes were required, but somehow, after NHTSA forced Workhorse into a recall, they ARE NOW required maintenance items? This type of rhetoric makes people find that they can't trust or believe the manufacturer.
Let me be perfect clear on this...the NHTSA forced Workhorse into a "voluntary" recall.
Most of us see through the cheerleading "elsewhere", and it makes most of us owners sick to our stomachs. At their irv2 yearly rallies, Workhorse personel CONTINUALLY denied there was a problem, and the Ambassador went right along with these statements, and never actually "had our back". We were all told the reasons for these brake problems were "OUR FAULT", or "THE WAY WE DRIVE".
These type statements from Workhorse and their Ambassadors doesn't do much for their own public relations in my opinion.
* This post was
edited 10/06/09 02:57pm by FrontRangeRVer *
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