scottishwarrior
British Columbia, Canada
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Joined: 10/28/2005
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Have just been notified that because I am a Canadian citizen, I have not been allowed to register the purchase of a motorhome by Ford. We purchased a new Dolphin class A motorhome in Jan of 2009, and just now discovered that the SCS900 form sent in by the dealer was rejected by Ford. We are the original purchasers of said motorhome and all necessary paperwork was legally recorded at the time of purchase. Can anyone explain why being Canadian has any bearing of why we were rejected?? Many Canadians have purchased RV's over the past year and I can't believe they have been treated in this manner. Any comments and suggestions are very welcome to say the least.
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bldrbuck
Boulder, Colorado
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Joined: 02/11/2001
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I would suspect that if a repossesion was necessary it would be more difficult with the unit in Canada. I would contact Ford and ask them to clear the title. That may require being able to get the money to pay it off. Can you get a new SCS900 sent to Ford?
93 Ford F350 Turbo Diesel, DRW, Crew Cab. PullRite Hitch. 90 Nomad 28' 5er, 375 Watts Solar, 2800 Watt Yamaha Generator, 1750 Watt Inverter, 4 Trogan T105 Batteries, Spare tire and wheel and folding ladder. Me, wife and 2 spoiled Maltise furkids.
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scottishwarrior
British Columbia, Canada
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The dealer is faxing the original to me and I will contact Ford to discuss. I guess I am puzzled as to Ford's refusal in the first place as it was a cash deal at time of purchase.
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lyle_47250
madison indiana usa
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Joined: 01/15/2005
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Could it be some E P A spec? Or something of this nature?
Lyle & Ginger and the 82 Revcon
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Deen
Vancouver, WA
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Joined: 12/07/2000
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Some manufacturers will not allow you to purchase out of your home country and still honor the warranty. They call it the "grey market". There are lots of cases like this that come up on eBay over products meant for overseas sales and then sold in another country. If I purchase a computer from Sony in Canada the warranty may not be good in the USA.
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Bumpyroad
Virginia
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Joined: 12/01/2005
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OK, you are Canadian and trying to register a US sourced motorhome in Canada? does it meet all Canadian requirements or are you trying to register it in the US as a Canadian?
bumpy
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Tom N
Sarver, PA/Crystal River, FL/Indiana, PA
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I'll guess the motorhome was built to US codes and standards. Canada has different code and standards requirements.
Since Ford has reject importing to Canada it may have to do with lighting requirements such as daytime running lights.
-Tom
Sarver, PA/Crystal River, FL/Indiana, PA · FMCA 335149 · Mystic Knights of the Sea
2005 Suncruiser 38R · W24 chassis, no chassis mods needed · 2003 Honda Civic EX · 2008 Honda Odyssey EX-L
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dons2346
Sioux Falls, SD, formerly of So. CA
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Bumpyroad wrote:OK, you are Canadian and trying to register a US sourced motorhome in Canada? does it meet all Canadian requirements or are you trying to register it in the US as a Canadian?
bumpy
If you are trying to register in Canada, then the vehicle must be built to Canadian standards. Some of the differences might be ISC lights, bumpers, driver and passenger seats.
Your post wasn't really clear as to where you are trying to register.
Looks like you have a few answers on iRV2.
It is not because you are Canadian that you can't register, there is something else. I would get the dealer involved.
What is the SCS900 form, what is its purpose?
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Beverley&Ken
Tottenham,Ontario
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Is this the warranty registration or the vehicle registration with the Province? When we purchased our Outlook on a U.S. based Ford chassis, it took about six weeks for the Ford warranty to be registered in the system so any Ford Dealer would have access to it. The Ford dealer checked with Ford corporate and they said that the selling RV dealer had to send the appropriate 'paperwork' to the RV manufacturer (Winnebago in our case) and then for the RV manufacturer to send their 'paperwork' to Ford. I was told that it would take about six weeks to be active on the Ford system. In the meantime the Ford dealer took care of the minor warranty issues and rebilled Ford after the warranty was registered. The only small issue now is for the Dealer to remember to convert the MILES on the odometer to KILOMETERS to sync with the Ford Canada computers.
Beverley and Ken
2006 Winnebago Outlook 29B E-450.
2004 Honda Accord on tow dolly.
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michelb
Ottawa, ON, Canada
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From the information provided it sounds like Ford is not allowing him to register the vehicle for the purpose of warranty (which is pretty surprising; some manufacturers prevent this in order to prevent buyers from different sales location to buy from somewhere where it's cheaper).
First thing I would do is verify to warranty manual to see if anywhere in there they forbid it but I'd be surprised (I don't believe they forbid it for cars/trucks so I don't see why they'd forbid it for motorhomes especially when they aren't the final assembler (i.e. National RV could try to prevent it since they probably sell the same RV for 30% more in Canada but Ford only supplies the chassis/motor so I don't see why they'd get involved)). You should also get the dealership involved but I'm not really sure what they can do for you (or will do since they've already got the sale).
As far as actually registering the vehicle in Canada, this has nothing to do with it; there's a formal import process to follow which lists modifications (if any) that need to be performed and all National RVs are admissible (the only requirement is to add DRL). And in any case, this has nothing to do with Ford and is handled by the RV manufacturer.
Also has nothing to do with repossession. The only time that's an issue is if the vehicle is financed in the US and thus has a lien. In that event, it cannot be imported from the US (and hence can't be imported into Canada) unit the loan is paid and the lien is removed.
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