The FW was at the Dealership getting warranty work done when we got a call today. Several Cougars were broken into and the televisions were stolen. The thieves were clever and made it look like they were ransacking the trailer. They didn't make much mess, just emptied a few cupboards. They did forget to steal the crappy remote for the TV. The last two universal remotes we tried to set up for the TV didn't work. Haha!! Winners!
Sherrifs took fingerprints and naturally all came up clean. It was either an inside job or someone who got a master key from another dealership.
Lucky there was no damage to the trailer and unlucky that when we dropped the trailer off we signed the disclaimer that they were not responsible for losses.
I told DH that I'd wait for a good Thanksgiving or Christmas sale to get a TV...with a decent remote. I have a smaller portable one that will work for now.
2009 Dodge Ram 1500 Hemi
2010 Keystone Cougar 244RLS
Food source for one beagle and two cats
I would have a short, talk with the dealer. Just because you signed the disclaimer, does NOT absolve them from neglegence. Just like the "Not responsible for broken windshields" on the rear of dump trucks. It don't mean Jack in a civil court.
Now then, whether the TV is worth the hassle, or not is entirely another question.
I know that you said you signed a disclaimer. I would still talk to the dealer and politely ask that they replace the Television. They are going to make a claim against their insurance for the items stolen from their unsold units, there is no reason that they should expect you to eat the loss.
If they dig in and refuse to do right by you, then I would make sure that they knew I was NEVER coming back and telling every RV'er I knew to avoid them. I would not start out like that, I would be polite, but if they were deaf to my request, then I would let the chips fall where they may.
Godsey97 wrote: I know that you said you signed a disclaimer. I would still talk to the dealer and politely ask that they replace the Television. They are going to make a claim against their insurance for the items stolen from their unsold units, there is no reason that they should expect you to eat the loss.
If they dig in and refuse to do right by you, then I would make sure that they knew I was NEVER coming back and telling every RV'er I knew to avoid them. I would not start out like that, I would be polite, but if they were deaf to my request, then I would let the chips fall where they may.
I agree 100% and if they do turn their back on you, I encourage you to start by repeating this post with the name of the Dealer. As a fellow N. Californian I for one would like to avoid any dealer with that kind of aditude.
Gary and Janet (countryrose)
Redding, Ca.
2009 Bighorn
2008 Chevy 3500 D/A DRW
Sorry to here of your experiencing the effects of some lowlife, sub-human, piece of******willfully invading your private home and helping themselves to your stuff (there, I feel better).
Just a note for future reference, it is my understanding that all dealers have master keys to fit all entrance locks, but do not have keys to fit the deadbolt lock. This was told to me by a dealer.
I always lock both locks and leave a key with responsible person if situation calls for this.
Doesn't your own insurance company cover your loss? Theft is theft. Aside of that, I agree with the O/P's; name the dealer if he doesn't step up to the plate. He doesn't respect his customers and their property.
Was the dealer negligent with your property while it was in his possession? Did he leave it unlocked? Did he leave it parked somewhere other than on his property where he normally parks units? Did you not read or understand the papers you signed when you left the unit?
This is another case of "some other dude" should pay. We all have the right to buy insurance...or not. The same could have happened in your driveway, at Walmart, in storage, or any one of dozens of other places. Unless the dealer was negligent in some way, call your insurance. Not hiring an armed guard to watch your individual unit is not negligence.
I am in a parternership with some other people and we have a few storage lots and storage buildings, we only insure our own property, not any of the property that is stored in any of the buildings, all customers sign a wavier as to damage and theft, the document was written by an attorney and I can assure you it will stand up in court, been there and done that, when you take a camper or a vehicle to a dealer you sign the basic same wavier, as long as a reasonable attempt is made to protect your property is made that is all the is the responsibilty the lot owner has, the loss od the TV is your problem, it's the same with landlords, they protect there property not the property of the tennant, and as far as threats to "tell everybody" they really don't hold any water, most of all lot owners do not fear such foolish threats.....call your insurance company if it is wrth the hassle or just go and buy a new TV, we have a few RV's in our lota theat have big signs in the windows the say " All Electronic Equipment has been removed ".....our lots are fenced, with security card enrty, and are light, but we still assume no liability...
The last two universal remotes we tried to set up for the TV didn't work. Haha!! Winners!
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