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Open Roads Forum  >  Travel Trailers

 > Roof Problem? (Pics)

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chesterb

Ohio

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Posted: 04/06/11 06:45pm Link  |  Print  |  Notify Moderator

I took the cover off of our TT this evening. We purchased this trailer last September and it is still under warranty. I noticed at the edge of the trailer the aluminum that folds over the roof was not nailed or stapled down and sticks up causing the rubber roof to not lay flat. I don't know if that made sense so I am posting some pictures below:




This goes for pretty much the length of one side of the trailer. It looks like they nailed down the other side much better but it sticks up too in a couple places but not nearly as much. Is this normal or common? I noticed that because the rubber sticks up a little bit that water collects there. I would have thought that the aluminum underneath would have been nailed down so that the rubber can lay flat. If this isn't normal, can it be fixed so it won't be a problem any longer? Any feedback or advice you can provide would be much appreciated!

Also, I noticed that there appears to be some staple depressions where it looks like the staple has come up from the wood underneath. Again, is this normal and can the staple poke it's way through the rubber?



Again, any advice you can offer is appreciated! Thanks again, and sorry for the long post.


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racer93

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Posted: 04/06/11 06:52pm Link  |  Print  |  Notify Moderator

The staple is a real concern to me.


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fordsooperdooty

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Posted: 04/06/11 06:53pm Link  |  Print  |  Notify Moderator

Get it to your dealer for an evaluation, the roof is supposed to be level for rain and the AC condensation to run off. And yes, staples will work their way thru the rubber membrane eventually.


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larry cad

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Posted: 04/06/11 08:20pm Link  |  Print  |  Notify Moderator

Typically when a rubber roof is installed over staples, there is a mylar tape installed first, over the staples, then the rubber membrane. The staple should not be in direct contact with the membrane or the rubber will fail. Definately a concern. Get it fixed. Someone at the factory screwed up.


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JJBIRISH

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Posted: 04/06/11 08:24pm Link  |  Print  |  Notify Moderator

It is now yours and you own it…

Its still under warranty…

There is no better time than now to get it resolved to your satisfaction…

Get everything documented and in writing and keep a diary of anything that is said…

That said I don’t see anything that should be a major concern, with the staple being the worst I see at this time…


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reno6

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Posted: 04/06/11 08:40pm Link  |  Print  |  Notify Moderator

If it were me I could cut the roof 1/2" or so, pull the staple, then put a 2"x2" patch of eternabond. Takes about 2 minutes. Much better use of your time then the tension of messing with the dealer and it would be fixed better then they would ever do.

pbohart

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Posted: 04/06/11 09:45pm Link  |  Print  |  Notify Moderator

JJBIRISH wrote:

It is now yours and you own it…

Its still under warranty…

There is no better time than now to get it resolved to your satisfaction…

Get everything documented and in writing and keep a diary of anything that is said…

That said I don’t see anything that should be a major concern, with the staple being the worst I see at this time…


X2.

You paid the premium for a new trailer (vs. used) for exactly this reason. It is up to the dealer and/or the manufacturer to fix.

My 2 cents. I have never seen rubber stretched or stressed like that on a roof. That is clearly a manufacturing error that should be fixed. Those roofs will get brittle with age and staples/sheeting stretching/stressing the rubber it will eventually tear. Probably about 2 months after your warranty wears out and the dealer will say "sorry".

Have then fix it now.


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danny5002

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Posted: 04/06/11 09:51pm Link  |  Print  |  Notify Moderator

I agree with others here. Document carefuly your problem even with dates and pictures. Take it back to your dealer for repair. DO NOT cut or tamper with the roof as it may void your warranty.


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greende

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Posted: 04/07/11 04:02am Link  |  Print  |  Notify Moderator

I agree with danny and others. It is up to the manufacturer via the dealer to make it right. You paid for a new TT and they made a BUNDLE of money off of the sale. Even if they have to remove the EPDM, fix the substrate, and replace the membrane, they will still be ahead. Plus, you will be more likely to return for more business. Good luck & let us know how this works out.

David


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Fisherguy

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Posted: 04/07/11 07:30am Link  |  Print  |  Notify Moderator

Yah, don't be cutting and patching it, you shouldn't have to do that on a brand new traielr.
If there's 1 staple you can see now there will probly be more showing eventually, get it to the dealer.


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