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Open Roads Forum  >  Around the Campfire

 > The Bane of Sprint's Existence.... GOOD RIDDANCE!

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mynetdude

Grants Pass, OR

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Posted: 08/02/11 10:52am Link  |  Print  |  Notify Moderator

I've had no problem with my phone since on the road, as soon as I got 5 miles into Montana I began to roam as there is no sprint services in Montana which is fine since I am on their networks 99% of the time in the two years I've had sprint.

I used my phone in Dillon so I knew it worked, I get within 30 miles of Missoula it works fine but as soon as I cross through Missoula it doesn't work (here's the catch, I can still text, and use the internet on my phone).

I talked with sprint online, they want me to call them (DUH! I can't! And of course they want me to use someone else's phone, like that's the right thing to do).

And now they are saying I've reached my roaming limit, but according to my grandfathered contract I have unlimited roaming and even then I am almost always ON network and have been for at least 95% of the time (I've only been off network 6-8 times in 2 years).

Well, the thing is I can't make or receive calls so I have to assume emergency calls are worthless (and I don't want to find out) I have 5 bars, I AM getting reception, a friend of mine said she had the same problem which is why she switched carriers but her problem was no reception which is NOT the same problem I am having (I tried to explain to her that I have full reception).

Given Sprint is being uncooperative online and they keep telling me I've reached my limit, I have no choice but to switch I'm pulling a 5th wheel I already have had one roadside incident and it would behoove me to have service that WORKS even while roaming.

Granted I know I will run into areas with no coverage/reception, I can deal with that. (I had to when I went from Burns, OR to Idaho, there was a 40 mile stretch that had no reception)

I'm just writing... its pointless... my mom hates to text and she can't call me


'01 F350SD
'03 35' Victory Lane TH
'07 50cc Sym JetEuro moped/scooter
'10 Giant Cypress Bicycle
Isabel- my dog

Where I've gone RVing: New State added!


Doug4.7

Hartselle, AL, USA

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Posted: 08/02/11 11:04am Link  |  Print  |  Notify Moderator

Good luck! I am trying to cancel my AT&T land-line account because I've switched to another provider. AT&T simply has no mechanism to cancel a service that has been switched ("Your account # is your phone number and since we no longer have your phone #, we can't access your account to cancel it").

mynetdude

Grants Pass, OR

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Posted: 08/02/11 11:15am Link  |  Print  |  Notify Moderator

Doug4.7 wrote:

Good luck! I am trying to cancel my AT&T land-line account because I've switched to another provider. AT&T simply has no mechanism to cancel a service that has been switched ("Your account # is your phone number and since we no longer have your phone #, we can't access your account to cancel it").


LOL don'tcha love the technicalities they like to use to screw its customers?

You would think your account number IS your phone number, but as soon as your phone number is "owned" by another provider, that should indicate that the services should be cancelled.

My contract ends next month, I've already paid for this month but I won't have to pay for next month cuz my contract ends... so I should have no problem terminating my contract since sprint owes me now.

jharrelson

Carson City, Nevada

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Posted: 08/02/11 02:00pm Link  |  Print  |  Notify Moderator

Just last May I canceled my ATT cell phone account after twenty plus years and went with Straight Talk...

Straight Talk has the same coverage as ATT, Verizon and the other cell companies and it does not require a contract..

My ATT cell plan gave me...

* 200 "anytime" minutes
* 1000 night/weekend minutes
* free roaming
* free long distance anywhere in USA...

But... NO texting ...and... NO Internet (data)

monthly cost ... $33.00
**************************************

Straight Talk plan gives me...

* 1000 anytime minutes
* 1000 text messages
* 30 MB of Internet (data)

NO Roaming charges... NO Long Distance Charges...

Cost... $33.00

The exact same price as ATT was charging me for a lot less services..

Sorry ATT, Verizon, T-Mobile and all you other companies who require a contract and are over priced...

Straight Talk, Net-10 and Trac-phone have you beat .. hands down....

John


John Harrelson
Carson City, Nevada
fulltime since 1977
93 Ford 350 4wd Diesel
95 Prowler 30.5 ft 5th wheel w/slide

TWO CENTS WORTH
The story goes that a man died and was approached by the Devil who told him that he could buy his soul back for a dollar. The man searched his pockets and could only come up with 98 cent. While begging the Devil to forget the two cent he was short, an Angel happened by and hearing the Devil laughing, asked the man, "Would you mind if I put in my two cents ?" The Devil got so mad that he exploded in a puff of smoke and the man's soul was saved.
The moral: Sometimes putting in your two cents worth makes a difference.
JOHN "the cook" 1997

jblz51

Otto, MO, USA

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Posted: 08/02/11 08:56pm Link  |  Print  |  Notify Moderator

AT&T should be able to access an account using your SSN. I have a dryloop internet account, meaning I don't have a phone from them, and I never seem to have the very strange account number with me, so they have to look it up in other ways.


Josh
2001 Chevy Tahoe
1991 Jayco Eagle 220

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