supercub

Modesto CA

Senior Member

Joined: 04/24/2005

View Profile


Good Sam RV Club Member
Offline
|
I purchased a TPS system from TST about 1 1/2 years ago. It worked fine for the first 6 months and then wouldn't sense the front toad vehicle tires. I tried everything to remedy the problem. Anyway, while at Quartzsite I visited their booth and explained the situation. They ended up giving me a new system, including all new sensors. It was also the newer system, that allows the owner to change the batteries in the sensors. They also said if I had any problems, that they would be at a show near my home in April and would come to my motorhome at the show, something they couldn't do at Quartzsite due to the volumne of customers, which I completely understand. Here's a company that obviously stands behind their product. I certainly would recommend them, great service! Something that doesn't seem to happen to much in this day and age.
Brian
|
Buck62

Charleston, South Carolina

Senior Member

Joined: 04/28/2005

View Profile


Good Sam RV Club Member
Offline
|
I have the TST system and you cannot beat their customer service. They go out of their way to make sure their customer's are happy. Great company..
|
The Texan

Meridian, Idaho

Senior Member

Joined: 01/16/2004

View Profile

|
You're lucky you had TST with good customer service and not Pressure Pro with their lousy CS. I have a set of PP that has not worked right since it was 8 months old. They said it was fixed the 1st time, then when it broke again, still within the warranty, they just walked away and left me with a system that may or may not work, depending on its mood that day. Pressure Pro is pure junk, IMO.
Bob & Betsy(FishNFanatic) - USN Aviation Ret'd '78 & LEO Ret'd '03 & "Oath Keeper Forever"
'05 HR Endeavor 40PRQ, 400 Cummins-Pulling our '11 Silverado LT, Ex Cab 6.2L NHT 4x4, w/2010 Rzr or 01 V Star in back.
Where the wheels are stopped today
|
Gordysvette

Minnesota

Full Member

Joined: 10/26/2006

View Profile


Good Sam RV Club Member
Offline
|
They do have GREAT service ! I love my system !
Gordy
|
Dirtbags77

White Springs, FL

Senior Member

Joined: 06/04/2005

View Profile


Offline
|
Great service. Saved my butt twice while going down the highway.
|
|
|
jgtown

SoCal

New Member

Joined: 04/06/2011

View Profile


Good Sam RV Club Member
Offline
|
Thanks for reminding me to order a system.
|
Gadget Guy

Calgary

Senior Member

Joined: 02/18/2007

View Profile

Offline
|
The Texan wrote: You're lucky you had TST with good customer service and not Pressure Pro with their lousy CS. I have a set of PP that has not worked right since it was 8 months old. They said it was fixed the 1st time, then when it broke again, still within the warranty, they just walked away and left me with a system that may or may not work, depending on its mood that day. Pressure Pro is pure junk, IMO.
My Pressure Pro system has been flawless since purchasing it in 2005. Has always worked great except for 1 original sensor that did not work right out of the box but was replaced without hesitation. I am still using the original batteries and never remove them even when sitting for long period of time. TST may be a great system, never used them but Pressure Pro has been great for me plus it is manufactured in the good old USA.
|
Belgique

Cedar Island NC (Outer Banks)

Senior Member

Joined: 09/17/2004

View Profile


Good Sam RV Club Member
|
Dan helped me also. Great business.
The Johnsons (incls a Bouvier, Lab, and Newfie)
Cedar Island, NC (Gateway to the Outer Banks)
2008 Winnie Sightseer 35J
Our Mexico trip Blog
|
rvjer

Palmdale, CA.

Senior Member

Joined: 10/05/2003

View Profile

|
I too had a 510 system that I had problems with. TST worked with me on every problem and finally Dan Covington asked me if I would accept a 507 system to replace my older system. I did and have had ZERO problems since. I don't know of too many other company's (other then Fantastic Fan) that have that kind of Customer Service! The two other folks I had conversations with (Abby & Matt) were just as obliging as Dan was also. Great company and a really good product.
Jerry
2003 35-E Bounder
2006 Saturn Vue FWD toad
|
yellowdog101

USA

New Member

Joined: 01/07/2012

View Profile


Good Sam RV Club Member
Offline
|
Buck62 wrote: I have the TST system and you cannot beat their customer service. They go out of their way to make sure their customer's are happy. Great company..
I ordered a set 2 weeks ago. When I got them I realized I had made a mistake and had ordered 510's instead of 507's with the replaceable batteries.
I called TST and explained my problem. Without hesitation she (wish I had her name) said I'll send the 507's and a shipping label to return the 510's. I got the 507's today and the 510's will go back tomorrow. NO extra charge, they paid the extra shipping. I have not had service like that in years....
|
|
|