KampingKris
Folsom, CA USA
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Joined: 09/17/2002
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Yes, I know Lippert's name is often MUD around here... but...we are happy.
After communicating with Lippert for a month, we finally made connections and had our 2006 Alpenlite reinforced at the shackles by their mobile welder.He also added a support beam for each axle. The repair was free!
Yesterday watched as the rig backed up with a very tight turn and those axles don't move a bit... only the tire flexs a bit or is pushed. It took him nearly 4 hrs. We had to remove the bellypan - which had to be cut to be removed. Putting it back on was a challenge. But now we are very familiar with the underside of the rig - and gorilla tape.
He did say that it was strange to have Dexter axles on a Lippert frame...and that some of our issue might be Alpenlite's with the installation of the airbags...and it was the first time he'd seen that combination.
We are just happy to mark that concern off our list for the time being - life is good!
KampingKris & FiremanSteve
Jada - American Eskie princess
2003 GMC Sierra 3500
2006 Alpenlite Limited 34RLR
2010 Polaris 850XP
2008 Polaris RZR
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edatlanta
Panama City Beach, FL
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Joined: 08/13/2008
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It is good to hear positive reporting. So much of the time all we read or write are problems.
Ed
2006 GMC 2500HD CCSB 4x4 Duramax/Allison, Titan 52 gallon fuel tank, TTT/Schefenacker Towing Mirrors, Prodigy Controller, B&W Companion Hitch, Progressive Industries EMS-PT50C, TST Systems 507 TPMS
2010 Jayco Designer 35RLTS,Cummins/Onan RV QG 5500 EVAP
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ArcticDodge
Sammamish, WA
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Joined: 05/02/2005
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Nice they fixed it for you. Still don't understand why they continue to build frames that are not sufficient or barely sufficient enough for the application. I don't give a rip what my customer wants if it forces me to manufacture garbage that will not hold up and become the scourge of an industry.
2009 Komfort 256TS
2001 Dodge Ram 3500 QC 4x4 Cummins DRW
2005 Dodge Durango Limited AWD HEMI
2001 Sebring Convertible
1995 Miata M-Edition
2005 DRZ400
1 Wife  2 Boys UW & Bellevue College
1 Trixie (Bichon Frise)
Only 23 years to retirement!!!!
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ScottG
Bothell Wa.
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Joined: 02/25/2005
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I can't decide if it's a good thing or a bad thing that they have their own mobile welder..
Scott, Grace and Wesly
2003 Dodge 3500 4x4, 6 speed Cummins (lightly bombed),
2004 Forest River 25RKS many, many mods.
H0NDA eu2000i
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Bird Freak
Calhoun, Ga.
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Joined: 03/26/2004
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Once again someone has a good experience and others still have to bash the same company.
Eddie
03 Fleetwood Pride, 36-5L
04 Ford F-250 Superduty
15K Pullrite Superglide
Old coach 04 Pace Arrow 37C with brakes sometimes.
Owner- The Toy Shop-
Auto Restoration and Customs-28years
We love 56 T-Birds
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skylos
Columbus, OH
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Joined: 06/10/2009
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ArcticDodge wrote:Nice they fixed it for you. Still don't understand why they continue to build frames that are not sufficient or barely sufficient enough for the application. I don't give a rip what my customer wants if it forces me to manufacture garbage that will not hold up and become the scourge of an industry.
Why would you think that they manufacture garbage? They have extensive quality control procedures and checks. Almost every single frame they manufacture goes through its entire useful life with no failures at all.
Given that its impossible to have *no* failures, you've either got to accept SOME fail rate, or just not bother going into business at all. Those who don't accept a failure rate don't go into business and don't make 33 million extra dollars to distribute to their shareholders last year.
So what is the acceptable failure rate on trailer frames, Arctic Dodge?
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ausie607
white lake
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Joined: 04/30/2011
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Of course, "Thank You Lippert" for welding my frame that I paid a whole bunch of money for, stressed and lost sleep over.
Too bad the job wasn't done right the first time!!!!!!!!!!!!!!!!!!!!
Thanks for 'What?'
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Ozlander
Rose Hill, Kansas
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Joined: 04/23/2003
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oklahomamike wrote:Sounds like Lippert should transfer this mobile welder to the factory in Indiana.
And it would be cheaper to do the welding at the factory.
Ozlander
06 Yukon XL
2001 Trail-Lite 7253
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ArcticDodge
Sammamish, WA
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Joined: 05/02/2005
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skylos wrote:ArcticDodge wrote:Nice they fixed it for you. Still don't understand why they continue to build frames that are not sufficient or barely sufficient enough for the application. I don't give a rip what my customer wants if it forces me to manufacture garbage that will not hold up and become the scourge of an industry.
Why would you think that they manufacture garbage? They have extensive quality control procedures and checks. Almost every single frame they manufacture goes through its entire useful life with no failures at all.
Given that its impossible to have *no* failures, you've either got to accept SOME fail rate, or just not bother going into business at all. Those who don't accept a failure rate don't go into business and don't make 33 million extra dollars to distribute to their shareholders last year.
So what is the acceptable failure rate on trailer frames, Arctic Dodge?
How many airplane crashes are "acceptable"?
How many Northwood frames have failed?
The Lippert reputation is not from myth or hype. Lippert and Weekend Warrior had a class action lawsuit against them. I simple google will list dozens of complaints. My Komfort has a Lippert frame and it is much more flexible than my Arctic Fox frame. I have to be carefull with the stab jacks to not twist the frame so much that my bathroom door will open while being firm enough to be useful. They have had a long history of reported problems. The number of reports over the years is not acceptable IMHO. I've been manufacturing products for over 20 years and I'd be ashamed of myself and my company if we had this level of problems. Zero defects is acheivable. A vendor on mine recieved an award from Boeing last year for ZERO defective parts delivered out of thousands of shipped parts. It can be done.
* This post was
edited 01/31/12 03:33pm by ArcticDodge *
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oklahomamike
oklahoma
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Joined: 10/19/2009
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Sounds like Lippert should transfer this mobile welder to the factory in Indiana.
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