Yup, make them fill the fresh tank AND the water heater - you'll want to check all that systems out. It takes a few mins to winterize and is definitely not too much to ask.
I just bought a new TH and didn't even have to ask the dealer to do this. Its part of their normal PDI/walk-thru whatever process. Its much better to find out something is wrong while its still sitting at the dealer vs getting it out to the lake and realizing the water pump doesn't work.
This was a very handy document that you should take a look at:
me and my boys wrote: the salesman said he will show us everything except the water stuff. I may not know anything about TT but I'm pretty sure we should ask them to de-winterize then re-winterize so we can test EVERYTHING out. Is this unreasonable?
Not unreasonable at all. There is nothing to dewinterizing. And very little to winterizing. Tell him his idea is NOT ACCEPTABLE. They need to do it right. Water problems can be the most damaging. And if you are not shown the water systems work as they should you don't want to take it off the lot, and experience any problems. So they need to prove to you, there are not any water system problems.
me and my boys wrote: I want to maintain a good relationship with them in case I need to use their services.
That is admirable. But the dealer needs to keep a good relationship with you. You are the customer. You have the money. He WANTS your money. And he wants you to come back to him for residual sales. If he is not concerned about keeping a good relationship with his customers, then his customers should find a dealer that will. As long as your check doesn't bounce, whatever you say at this point should not put your relationship with the dealer in jeopardy. The service department has no idea of your relationship with the sales department. So the dealer has all the motivation to keep a good relationship. You shouldn't be disrespectful toward him. But otherwise don't worry about standing up to him. It's your money.
'12 F350 SB, CC, SRW, 6.7 PSD, 3.55 RAR, 6 spd auto, Ultimate Lariat pkg
2011 Open Range 393RLS 14,250 GVWR
Pullrite Super Glide 18K
our dealer is about nine hours away and when we pick up in mid-March they have offered us to stay overnight and then do the walk-through the next day and then recommended a campground 20 min. away to stay overnight again so we can run everything before heading back home.
To me that says everything should be right because they certainly seem to care.
The cost of the antifreeze for the dealer to rewinterize is less than $10. The time for the tech to do it will cost the dealer about $15. With a total of $25, the dealer would take such a loss on the rig, he/she would probably go bankrupt. So I can see why the dealer does not want to do it.
paulcardoza wrote: I would consider that an unreasonable request. My opinion.........
Totally disagree here. How can asking them to test the water system be an unreasonable request? I would think it would be unreasonable for the dealer to expect them to sign the papers while refusing to test the system for leaks or show them how to use it.
Please make sure that the dealer does not hurry you through the process. Schedule the PDI early so you have time. They will try to hurry you along but make sure ALL of your questions are answered and you know how every system works. I agree with Anaro that you should videotape everything. We did and it was invaluable.
Why waste your time at all. Leave the unit with the dealer until such time that the dealer can go trough the whole spiel. Once you take it home and then bring it back the dealer can say, "It was good when you took it off the lot, your problem". Remember there are two warranties. One warranty is provided by the manufacturer and the second one is from the dealer.
The dealer warranty is good to the nearest curb leaving the dealer property
bikendan wrote: beemerphile is correct. technically, the PDI is what the dealer is supposed to do once they receive it from the factory.
the walkthrough is for the customer before they take possession of the RV.
to me, for a dealer to openly charge for a PDI, is just wrong. if they want to cover that in the selling price, then fine.
Some manufacturers even reimburse the dealer for the PDI process. It would be interesting to know what dealers are charging the customer for a PDI that the manufacturer is also paying the dealer for.
We videotaped the PDI, and it came in very handy the first trip out. We were 3 months from PDI to first trip, so had really forgotten a lot of the stuff we were told. Being able to see and hear it again really helped us out. We had a very happy camping experience, and the video really made it easy and relieved some of the anxiety of first time jitters.
Okay, I am a very savvy shopper. I have been online researching, went to RV show, asked on forums, etc....
DW and I have just purchased a 2012 Puma 30 RKSS!
I got in touch with Trevor at PHILLIPS RV in MT Morris, MI.
Basically, we paid about 70% of MSRP. Which is awesome!
Anyway, yesterday we went to pick up the new unit.
When we arrived we were very pleased to see that the TT was INSIDE the shop, since it was 9 degrees!
Met with Trevor to sign the paperwork, which was all prepared and ready to go. Took five minutes. NO upselling, or other BS.
Met with the owners son, Rusty, who gave us an incredibly detailed tour outside and inside the TT. They had already tested all the water, appliances, fridge, furnace, etc...
He turned on every light, and made sure we knew how and where/why everything was.
They installed the Reese WD hitch and Curt controller very quickly and reviewed the system with us thoroughly.
It was truly one of the best experiences of buying anything from a dealer that we have ever had, and will certainly be using them again in the future! Great Mom and Pop (Dad and Son) business!
They did fill with water and test prior to our arrival.
They blew the lines out before we left. I added antifreeze when i got home just to be sure.
Not hard for them to fill and drain/blow lines out IMHO i would insist.
Some manufacturers even reimburse the dealer for the PDI process. It would be interesting to know what dealers are charging the customer for a PDI that the manufacturer is also paying the dealer for.
I am curious how that would work. The dealer buys the RV from the manufacturer and sells it to the retail customer. At what point does the manufacturer pay the dealer? The dealer pays the manufacturer, not the other way around.
Many times the dealer will find problems during the PDI and do warranty work before the retail customer takes delivery. In that case the dealer does get paid for the warranty work completed.
Even if you are on the right track, you'll get run over if you just sit there.
- Will Rogers, American actor
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