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Open Roads Forum  >  General RVing Issues

 > Additional charge for electricity

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Seattle Steve

Pacific NW

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Posted: 02/08/12 12:43pm Link  |  Print  |  Notify Moderator

Don't bother trying to dispute with the credit card company because you will not win. You did actually stayed there and probably signed something proving you were there. If you try to dispute the amount you will have to provide some proof that they charged you incorrectly, like a receipt with a different amount. It sounds like you don't have that.

I would do what others have suggested and write a letter to the management saying that you were dissapointed with the situation beacuse you were not informed about this charge when you made the reservation or when you checked in. Maybe you will get a credit or possibly a free night for a future stay.

Other than that you did use the electricity and you apparently had a good time. Chalk it up to experience.

AO_hitech

SF Bay Area

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Posted: 02/08/12 12:48pm Link  |  Print  |  Notify Moderator

If the bank is BofA they will certainly reverse the charge. They will want to call the cg with you conf'ed in to attempt to resolve it right then. If not resolved to your satisfaction they will reverse the charge. They then have 60 days to investigate.




ryansX6

Iowa

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Posted: 02/08/12 12:57pm Link  |  Print  |  Notify Moderator

This happened once with us regarding using AC. There was nothing posted outside about an extra charge for using AC. We came after the office was closed and checked in/out the next day. The owner asked if we used AC, I said no because I really didn't think we did but wasn't sure but asked why? He pointed to a sign inside that said there was a charge for AC. (I think it was $8 for 2 nights)
Since I'm paying for electricity I was shocked they would charge for AC.
I was very disappointed in the campground anyway and wouldn't go back but I have never been asked for an AC charge before.


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Seattle Steve

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Posted: 02/08/12 01:02pm Link  |  Print  |  Notify Moderator

AO_hitech wrote:

If the bank is BofA they will certainly reverse the charge. They will want to call the cg with you conf'ed in to attempt to resolve it right then. If not resolved to your satisfaction they will reverse the charge. They then have 60 days to investigate.


And at the end of 60 days the result will be the same: they will charge it back to your credit card. Again, you stayed there and signed something saying you authorize them to charge your card for all charges incurred during your stay.

But if you want the experience of trying to get out of paying for something you used (even if you didn't know in advance you would have to pay for it), go for it.

mgirardo

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Posted: 02/08/12 01:05pm Link  |  Print  |  Notify Moderator

Seattle Steve wrote:

Don't bother trying to dispute with the credit card company because you will not win. You did actually stayed there and probably signed something proving you were there. If you try to dispute the amount you will have to provide some proof that they charged you incorrectly, like a receipt with a different amount.


When disputing a credit card charge, the burden of proof is on the retailer not the consumer. The retailer is sent the dispute and has a certain amount of time to contest it and provide proof the charge was legitamite. If that doesn't happen or the bank is not satisfied with the proof provided, the charge will be reversed.

-Michael


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Happy_Trails

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Posted: 02/08/12 01:33pm Link  |  Print  |  Notify Moderator

You might check with the state or power company for the state, in many states it is illegal to make a profit on electricity. If it is, then Id also contest it on those grounds.

However, if you have 50amp service, it is almost normal for parks to charge $5 per day for electric, so many are doing so. It cost a lot to install 50amps, if buried, so the charge is also to help offset the cost of installation...

Six days would be $30, so the rate may be correct...


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rondeb

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Posted: 02/08/12 01:54pm Link  |  Print  |  Notify Moderator

We have found many signs inside when you check in that states that a specific charge for AC will be charged, or that if you have 50 amp, another charge will be added, and that if you use an electric heater you will be charged. No notices anywhere but inside by where you check in. We have stayed at 2 parks that had a sign that added $3.00 per day for 30 amp and $5.00 for 50 amp service with no advance warning other than a sign at check in and 2 parks that read a meter with no advance notice other than at check in with a sign.

I think the parks are trying to recoup some of their electrical costs without trying to advertise it or raise their rates. I talked to one park owner that said that to update his parks electrical to meet the new rigs needs, was just about enough to make him shut down the park.

rockportrocket

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Posted: 02/08/12 01:54pm Link  |  Print  |  Notify Moderator

I am betting that your contract or agreement says you pay for the elec on weekly/monthly rates.

What rv park or camkpground?

AO_hitech

SF Bay Area

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Posted: 02/08/12 02:03pm Link  |  Print  |  Notify Moderator

Seattle Steve wrote:



And at the end of 60 days the result will be the same: they will charge it back to your credit card. Again, you stayed there and signed something saying you authorize them to charge your card for all charges incurred during your stay.



That nas not been my experience. And the OP stated he did not sign anything agreeing to pay any charges that they cg felt were incurred.

Luke Porter

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Posted: 02/08/12 03:26pm Link  |  Print  |  Notify Moderator

I called them. They told me it was noted in the confirmation e-mail I was sent. And I did find it buried in paragraph 3. My bad.

They did tell the neighbors about the policy--but not me. Guess the policy isn't to make sure everyone is clear on it.


Yep, actually drove to all of these places---in the last eight years. Missed Rhode Island and New Jersey.


.


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