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Open Roads Forum  >  Technology Corner

 > Fed ex virus HELP!!

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America_west

Washington

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Posted: 02/20/12 04:04pm Link  |  Print  |  Notify Moderator

Dumbest thing I EVER did. We were expecting a UPS or FED EX delivery and I received this Email with an attachmentfrom Fed ex. I KNEW this was out there, but I opened the attachment thinking it had something to do with my order and BAM!!I'm infected. I am using a different laptop to write this, and I have an appointment to remove the virus in a few days, but I would like to know if there is anyone out there that was as dumb as me and had this virus, and could tell me what it does? If it's just malicious, I don't mind so much, but if this can steal my identity, I'm scared.

Thanks,

Ron

PapPappy

Wilmington, NC

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Posted: 02/20/12 04:09pm Link  |  Print  |  Notify Moderator

Yeah, you need to realize that FedEx and UPS don't have your e-mail address...they only have your home/business address and your phone number.

Thanks for reminding us....it was an easy one to miss.
Hope that there isn't much problem with your laptop.


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skipnchar

Topeka or somewhere else

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Posted: 02/20/12 04:16pm Link  |  Print  |  Notify Moderator

Many vendors who USE Fed X or UPS will have them send you a legitimate tracking number with a link to the shippers web site so you can keep track of your shipment so it's understandable that you might think that was what this was.

You might be able to get some information about the virus on this site
http://www.fedex.com/bz/fraud/virusalert.html
or on Snoops.com here http://www.snopes.com/computer/virus/ups.asp


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2oldman

Quincy WA

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Posted: 02/20/12 04:54pm Link  |  Print  |  Notify Moderator

Google.. fedex virus

wa8yxm

Wherever I happen to park

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Posted: 02/20/12 05:12pm Link  |  Print  |  Notify Moderator

Actually Fed-Ex and UPS do have my E-mail (Well one of 'em) I give it to the shipper and request E-mail notification and with UPS I'm subscribed to their notification service.

HOWEVER: You will never get an Attachment from them.

To the O/P.

Try a program called Malware Bytes, you can download it on a different computer, burn to cd and transfer that way, AVAST and AVG-Free are also good products.. All are free.

Also, switch from client mail to web mail.. I once tried to download a known infected file.. I knew it was infected, but since I had just completed a full back up (IMAGE TYPE) of the HD and the back up software is 100% virus proof (burned to CD as it is) I was not worried, (hard to infect a finalized CD).

I can not tell you how many levels of "Are you sure you want to do this" and "This file is infected are you sure you want to download it" you have to go through... The reason I can't tell you is I gave up. I never got there.


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ktmrfs

Portland, Oregon

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Posted: 02/20/12 05:38pm Link  |  Print  |  Notify Moderator

PapPappy wrote:

Yeah, you need to realize that FedEx and UPS don't have your e-mail address...they only have your home/business address and your phone number.

Thanks for reminding us....it was an easy one to miss.
Hope that there isn't much problem with your laptop.


Fedex and UPS and USPS can have your email address. depends on the shipper and what you may have set up with them. I've had emails from UPS and Fedex when I ask them to track and update package transit. Interesting thing is that within a few minutes of the package at my door I have recieved and email stating "package delivered". Actually a nice feature IMHO. but the email is straight text, limited info and NO attachments.


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patinlouisiana

Baton Rouge, La

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Posted: 02/20/12 05:47pm Link  |  Print  |  Notify Moderator

Whenever I receive a suspicious email I forward it to Abuse @”Whomever it supposedly came from”
Like Abuse@fedex.com , Most large firms have this address.
Especially banks.


I never get lost! Someone always tells me where to go!

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1492

Washington, DC

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Posted: 02/20/12 06:46pm Link  |  Print  |  Notify Moderator

skipnchar wrote:

Many vendors who USE Fed X or UPS will have them send you a legitimate tracking number with a link to the shippers web site so you can keep track of your shipment so it's understandable that you might think that was what this was.

True, the difference being that the tracking no. is supplied within the email itself. Not as an attachment.

A safer protocol is to be suspicious of any attachment that you were not specifically expecting in an email. Never open one directly from your email. First, save to your desktop and run an appropriate malware scan.

If the attachment is contained in a compressed file such as a zip file, your current antivirus/malware software may not be able to accurately scan its contents. I highly recommend downloading the VirusTotal Uploader. It will allow you to right-click on any suspicious file up to 32MB, click "Send To" > VirusTotal, and it will upload and check the file against 40+ top antivirus packages.

KenandPamfromMI

Michigan

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Posted: 02/20/12 07:04pm Link  |  Print  |  Notify Moderator

You can download an awesome anti-virus for free....go to avg.com
I have used it for years, and unistalled all the others, Norton, etc....

Also free is spybot....very good anti spy program
lastly...adaware is also good.

The avg may help you get rid of the current problem

HappyKayakers

Malabar FL

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Posted: 02/21/12 07:04am Link  |  Print  |  Notify Moderator

You might be able to save yourself some money on that virus removal appt. Boot to safe mode and do a system restore to a few days ago. Very good chance that will take care of the problem. Otherwise, no harm done unless you've installed other programs in that time frame.


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