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cekkk

Colorado

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Posted: 02/23/12 11:38am Link  |  Print  |  Notify Moderator

I'm wondering if removing the word "technical" from this heading would channel people to search for the right location to post questions regarding their nonforum related matters. I confess, I have no idea how difficult it would be to make a name change.


'11 Eagle 320RLDS
Equalizer WDH
'02 Ford F350 DRW 7.3 PSD, PacBrake,
6.0 cooler, Ford AIS, Isspro trans. gauge
Flashpaq tuner, AirLift airbags
2013 Ford Expedition King Ranch


Johno02

Lexington, TN USA

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Posted: 02/23/12 11:41am Link  |  Print  |  Notify Moderator

Leave it like it is. That is what ATC is for.


Noel and Betty Johnson
2005 GulfStream Ultra Supreme, 1 wife, 1 Poodle

pulsar

Lewisville, NC

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Posted: 02/23/12 03:36pm Link  |  Print  |  Notify Moderator

cekkk wrote:

I'm wondering if removing the word "technical" from this heading would channel people to search for the right location to post questions regarding their nonforum related matters. I confess, I have no idea how difficult it would be to make a name change.


I appreciate your concern; however, I get a 1% bonus every time I move a thread.

A few years ago, I did a survey to see why members erroneously posted in Forum Technical Support. The name of the forum was rarely mentioned. By far the number one reason - They had clicked on the Forum Help and Support (just called 'Help,' now) link at top right of most forum pages. Renaming this forum would not change that situation.

Another popular reason: "I didn't know where to place the post and knew you would put it in the correct forum." (See the bottom of this post.

Most of the misplaced posts come from new members or members that rarely post. When I move a post from a new member, I get a chance to open a dialog, welcoming them to the forum and providing them with a link to a description of each of the forums.

That said, Sarah can detect when I have an abuser - a member that has made half a dozen posts over a period of time; all of them misplaced in FTS.

Tom

cekkk

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Posted: 02/23/12 07:33pm Link  |  Print  |  Notify Moderator

pulsar wrote:



I appreciate your concern; however, I get a 1% bonus every time I move a thread.

Tom


AHA! That says it all!


'11 Eagle 320RLDS
Equalizer WDH
'02 Ford F350 DRW 7.3 PSD, PacBrake,
6.0 cooler, Ford AIS, Isspro trans. gauge
Flashpaq tuner, AirLift airbags
2013 Ford Expedition King Ranch


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