I have been A GS roadside assistance member for several months now. When I took my motor home out of storage several weeks ago I noticed after driving out of the warehouse (about 40 yards) that a inside rear tire was flat and off the rim. I called GS for assistance, and not having used them before I was really not sure how everything worked. I was told by the GS rep on the phone that the "service call" (trip?) was paid for but the charge for blowing the tire up would be $110 (what???). When I questioned that I was told that GS would pay for the "service call" (or trip) but I was responsible for the parts and labor. Is that the way it works with GS?
BTW, I paid a local guy $30 to seat the tire back on the rim and blow it up.
Am I just naive to think that everything would be paid for?
A tire add on feature to the policy would make a difference I would think
It happened to me in my car years ago
They pick you up but don't replace parts and labor
Marcus Lemonis
Chairman and CEO FreedomRoads, Camping World and RVs.com
Tmmk 90 wrote: I have been A GS roadside assistance member for several months now. When I took my motor home out of storage several weeks ago I noticed after driving out of the warehouse (about 40 yards) that a inside rear tire was flat and off the rim. I called GS for assistance, and not having used them before I was really not sure how everything worked. I was told by the GS rep on the phone that the "service call" (trip?) was paid for but the charge for blowing the tire up would be $110 (what???). When I questioned that I was told that GS would pay for the "service call" (or trip) but I was responsible for the parts and labor. Is that the way it works with GS?
BTW, I paid a local guy $30 to seat the tire back on the rim and blow it up.
Am I just naive to think that everything would be paid for?
I have been wondering how the GS Assistance could operate a low premium, you have explained it....
Firstly, I support your choice's you made.
From your experience....the value of $110 was still good value if the weather was adverse and you would have got dirty/greasy had you not been able to resolve the issue by yourself on the spot if immoblized.
You resolved it in a more effecient way by being able to organize a $30 resolution within those specific circumstances that time.
I myself would still have some kind of Roadside Assistance plan designed around the idea that I might have to resolve the less problematic issues myself like you did and have 'roadside coverage' in place for the time I might have to be lifted off (TV and/or TT) the road and onwards to a repair shop miles and miles away.
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