Thank you for the post jk102. I apologize that we were unable to provide service to you. I assure you that this is not the type of service we provide on a regular basis. Since this disablement took place we have switched dispatch providers and made several major updates to our dispatch procedures, training and networks (Specifically: Mobile Mechanic, Mobile RV Tech, RV Towing and RV Tire). We also have the best Certified RV Technician team in the RV Roadside industry. Please send me a private message so I can contact you to review this further do my very best to win back your confidence.