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Open Roads Forum  >  Class A Motorhomes

 > Has Anyone Had Experience w/ AAA

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skipnchar

Topeka or somewhere else

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Posted: 03/21/12 08:18am Link  |  Print  |  Notify Moderator

Used them for YEARS but only as a source of FREE maps. Free was too expensive though so we dropped them but still get the mailings some ten years later. Never figured getting 10% off campground fees was any attraction since there are probably 20 different cards that can get you the same discount and MOST of them are free.


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WayneLee

Out West Somewhere

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Posted: 03/21/12 08:23am Link  |  Print  |  Notify Moderator

Several years ago, when I had a gasser, I had a problem on Interstate 8 in Arizona between Yuma and Gila Bend. Seems I managed to pick up a "gator" which proceeded to try to remove my exhaust system. After a LONG phone call to AAA, they finally agreed to send out a service with a cutting torch. He simply cut off the exhaust pipe at the CAT and away I went.

My only problem was that I had RV coverage with AAA of Southern California and AAA of Arizona did not show my account as having RV coverage. They had to call AAA of Southern California to confirm my coverage. After that, no problem getting the service I needed.


Wayne Lee
Out West Somewhere


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RicJones

So. Cal.

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Posted: 03/21/12 08:32am Link  |  Print  |  Notify Moderator

It's the little things with AAA that will get you. What they don't tell you is that they will only pay up to 1 hour for a tire swap. That's counting from the time the repairman leaves the shop. Anything over 1 hour you pay. Also, I had 100 mile towing and hand my class C not start 50 miles from home. I thought I would just get it towed home. Once they had it on the trailer I was told that AAA would only cover the first $300 of tow. I ended up having to pay about twice that.
One other thing is it doesn't have nationwide coverage. There are places where you would be on your own.

PUCampin

Castaic

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Posted: 03/21/12 09:02am Link  |  Print  |  Notify Moderator

I had AAA for many years when I just had a car and was satisfied. As soon as we bought the TT, and I researched what their RV rider did and did not cover, and how spotty the coverage could be, I canceled and went with coachnet for about the same money. After really comparing the two it was a no brainer for me. Coachnet and GS are RV focused, AAA isn't.


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Corkey05

Washington State

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Posted: 03/21/12 09:04am Link  |  Print  |  Notify Moderator

The Texan wrote:

AAA is NOT the RVers friend......AAA is NOT a nationwide company, with the same rules throughout the US and Canada. In the US, AAA is a loose group of 51 individual regional companies, operating under the name of AAA. Each plays by their own rules and most do NOT have a RV+ plan and do NOT honor the regions that do. They may work in your home area, but if you travel outside that region, you may be left on the side of the road searching for your own help and paying the bill yourself. No thanks, not what I want.
I completely agree and you pretty much summed it up, .. with an investment in something like an RV go with the Pro's. In my case I prefer to retain someone who specializes in RV roadside, Coachnet.

Not to mention they provide tech support too, .. can AAA do that?


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BobGed

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Posted: 03/21/12 09:15am Link  |  Print  |  Notify Moderator

Years I ago with my first coach I had AAA with RV coverage. I broke down and the nearest qualified repair facility was 162 miles away. AAA only paid for the first 100 miles. I had to pay the balance at $3.50 per mile. I now have Coach Net with unlimited miles for towing to the nearest qualified facility.


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wny_pat

Western NYS

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Posted: 03/21/12 09:40am Link  |  Print  |  Notify Moderator

kidkasha wrote:

Has anyone had good or poor experience / AAA? What happened
Your from Ventura County, and I know nothing about AAA service in Ventura County, But I can tell your, if you come to the western part of NYS with your 34' Fleetwood Discovery and require a tow, that AAA is not going to do it. My son worked for a AAA contractor in WNY state and they do not provide tows for large RVs. About the largest RV they will deal with is the VW Rialta. They are strickly set up for cars and pickups, and nothing large. And they will only tow with in a limited number of miles.

Rocky2

Ventura, Ca.

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Posted: 03/21/12 10:40am Link  |  Print  |  Notify Moderator

What hasn't been discussed yet is which insurance are you concerned with, emergency road service or liability, comprehensive/collison. I agree that AAA of SoCal is not the best ERS. Most folks here will recommend CoachNet or Good Sam for ERS.

I have used AAA for non ERS insurance claims and could not be more pleased with their service. I bundle coverages with autos and the house and that savings has paid for CoachNet. AAA has changed tires for me and most of the time the tire people were the same ones CoachNet uses...it was just easier to have them bill AAA than deal with CoachNet. I have never been towed and would use CoachNet or Good Sam ERS for that.





michelb

Ottawa, ON, Canada

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Posted: 03/21/12 12:06pm Link  |  Print  |  Notify Moderator

We had AAA ERS (CAA actually) with RV coverage.

Used them once to change a tire on the mh, took a while to get service but it was fine and we were happy with the service.

We had a 'auto-park' failure and I was very clear that I was driving a motor home 20k+ lbs mh and requested they send someone familiar with motor homes but that I would probably need to be towed. After several hours, someone arrived that didn't know anything about them (I was hoping he'd simply be able to disconnect the auto-park since this was Saturday morning and there was no service station open until Monday where we were) and I'm pretty sure he didn't have enough capacity to tow us. While he was figuring out if he could actually tow us, I figured out how to disconnect the auto-park and we left without the tow.

We also had a fuel pump failure and needed to get towed. I called them and it basically didn't seem like they would be able to help us because it was after hours and our account wasn't coming up with having RV coverage on it and the Canadian office was closed so they couldn't confirm. Told us that it would also take several hours to get a tow where we were but we'd most likely have to pay out of pocket and then apply for a refund. While we were waiting for them to call us back to tell us what's going on, I figured out that by removing the fuel cap and adding a bit of gas (happened to have a jerry can for a rainy day), I was able to drive for a bit (at the time, I though that the fuel pump was losing prime or something and that by adding a bit of fuel, it was ok. I later realized that I think that I was getting a vapor lock when there was too much pressure on the fuel pump and when I removed the fuel cap, it would release the vapor lock and I could drive again - probably would have been fine to drive if I just left fuel cap off). Anyway, after having driving about 20-30 miles (stopping many times along the way to open fuel cap / add fuel / re-install fuel cap), we finally made it to a garage and I still hadn't heard back from AAA.

We've since switched to CoachNet (which is quite a bit cheaper) but we haven't had to use it.

tropical36

Southwest Florida_USA

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Posted: 03/21/12 12:30pm Link  |  Print  |  Notify Moderator

I've found that rather than experiment and seek opinions about all the different companies out there, you can make it much easier on yourself and just go with tried and proven,....COACH NET. They even have tech support if needed and cover your cars and drivers as well.


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