During last summers trip from Phoenix to Vegas I noticed a recurring problem in my coach; that is, under strain (e.g. going up a long hill) the "stop engine" light would come on. This had happened on my previous trip from Temecula to Phoenix, but I had taken to coach in to Tucson Cummins for a fix. We were staying in Las Vegas for 6 weeks so the wait time for the ESP to kick in was not a problem. I didn't want to take it in to Las Vegas Cummins, I wanted to take it back to Tucson (near where I lived at the time). On the way home it did it again (a couple of times), and after I shut the engine and turned it back on, as usual, it was fine again. I got back to Tucson and was told I should bring it in the next time the alarm goes off. I called up and cancelled my ESP. It had been in effect about two months, and the Tucson Cummins service manager said I did not have a serious problem. Good Sam sent me back a check for more than I had paid. Thanks!
I'm glad that everything worked out for you. One of the benefits of the Good Sam Extended Service Plan is that you can cancel at any time and receive a refund for the unused portion of your policy, less a $50 cancellation fee. If you cancel within the first 30 days of coverage, you will receive a full refund less any claims paid.
One thing that you and our members should be aware of is that Good Sam ESP does not cover pre-existing conditions. So if you file a claim for a problem that existed before the effective date of the policy it would not be covered.
Scott Blanc
Vice President and General Manager
Good Sam Continued Service Plan
sblanc@goodsamfamily.com
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