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 > What would you do

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NorthernLimits

Michigan

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Posted: 04/06/12 12:36am Link  |  Print  |  Notify Moderator

boogie_4wheel wrote:

So they welded in a filler and the liner will cover up any blemishes. So what?\


So what? Welding burns off the galvanizing leading to rust. A welded patch looks like a welded patch. A patched area of X looks like a patched area of X.





JIMNLIN

Oklahoma

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Posted: 04/06/12 05:35am Link  |  Print  |  Notify Moderator

Question: What would you do ?

I would do as other cooler heads has recommended although I would let LineX respray to their recommendations.

Nothing wrong with a welded patch if done properly. IMO the patch and the area immediately around it needs to be undercoated and repainted. Talk with the LineX folks . I sure they do this often.


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TugCE

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Posted: 04/06/12 08:27am Link  |  Print  |  Notify Moderator

I would take a look at the underside of the bed where the patch is and make sure that it has been primed and painted so it will not rust.

Unfortunately mistakes happen. If they did a good job of fixing it and they can patch the bed liner I would move on. Let's face it all of the bed liners fade after some time so even if the repaired spot sticks out now after some time passes it will blend in.

I realize that you are P.O., as I would be but out side of getting a new bed (which would have to be painted which opens another can of worms) there is only so much that can be done. Hopefully they will work with you.


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dubdub07

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Posted: 04/06/12 09:17am Link  |  Print  |  Notify Moderator

tkarvelis wrote:

So let me understand this. You paid a professional to install a hitch in the truck and they cut / drilled your brand new 2012 truck in the wrong place. Now all they want to do is weld a patch, contact LineX to fix. I would think the least they could do is not charge you to repair it, and not require you to pay them to install the hitch. This is a brand NEW truck, and they are professionals. If it was me, I would be fighting them to replace the bed, and have it painted to match, along with the hitch and bedliner. Just me, but I could have done it myself and risked messing it up.


For all the misguided out there; this is the correct response. If this happens to you, this is what I would expect to be done. Period.


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tkarvelis

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Posted: 04/06/12 09:04am Link  |  Print  |  Notify Moderator

So let me understand this. You paid a professional to install a hitch in the truck and they cut / drilled your brand new 2012 truck in the wrong place. Now all they want to do is weld a patch, contact LineX to fix. I would think the least they could do is not charge you to repair it, and not require you to pay them to install the hitch. This is a brand NEW truck, and they are professionals. If it was me, I would be fighting them to replace the bed, and have it painted to match, along with the hitch and bedliner. Just me, but I could have done it myself and risked messing it up.

NorthernLimits

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Posted: 04/06/12 06:22pm Link  |  Print  |  Notify Moderator

I totally agree.

SoCalDesertRider

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Posted: 04/07/12 04:41am Link  |  Print  |  Notify Moderator

BlackSilver wrote:

It's the bed of a pickup truck, for craps sake, not a painting by Michelangelo.

They made a mistake. They've made good faith offer to restore the functionality of the truck.

Accept the offer and move on.
My thoughts exactly.


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BlackSilver

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Posted: 04/06/12 10:51pm Link  |  Print  |  Notify Moderator

It's the bed of a pickup truck, for craps sake, not a painting by Michelangelo.

They made a mistake. They've made good faith offer to restore the functionality of the truck.

Accept the offer and move on.


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tdeal823

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Posted: 04/07/12 05:39am Link  |  Print  |  Notify Moderator

SoCalDesertRider wrote:

If it were me, I would weld in my own patch piece, using the cut out material for the patch, and brush some Herculiner on the patch. Of course, I am a welder/fabricator by trade and don't mind doing my own work.

Being in a service business myself, I also understand that mistakes do happen and as long as the person who made the mistake readily owns up to it and makes a good faith effort to fix it or make it right, I'm cool with that.

In my opinion, what the shop offered to fix it is entirely reasonable. I'm sure if they had the ability to spray the Line-X themselves, they would do it themselves. Since they don't, it has to be done by another Line-X dealer.

If you don't want to spend the time to take it there yourself, authorize the shop to take the truck there for you. The truck is not going to magically get there by itself. Either you or them have to take it there, or possibly the Line-X shop can come pick it up and drop it off.


Well said.


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rattleNsmoke

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Posted: 04/06/12 06:46pm Link  |  Print  |  Notify Moderator

Expected yes, wishful thinking, yes. Good luck. They'll patch and prime at best.
Mike


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