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Open Roads Forum  >  Forum Technical Support

 > Problems with signature photo

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Windwalker55

Missouri

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Joined: 04/02/2003

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Posted: 04/09/12 07:37pm Link  |  Print  |  Notify Moderator

No matter what size my photo is I still get a 'your photo exceeds the 30kB size limit'. I even tried to load a photo that is 70x50 and 10.39 KB and it still will not load. What am I doing wrong?
Thanks,
Larry


2007 Kodiak 160 Hybrid
"The mountains are calling and I must go." John Muir
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skipnchar

Topeka or somewhere else

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Joined: 12/17/2003

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Posted: 04/09/12 08:03pm Link  |  Print  |  Notify Moderator

You may need to reduce the resolution. They are talking about file size not dimensions.
Good luck / Skip


2011 F-150 HD Ecoboost 3.5 V6. 2550 payload, 17,100 GCVWR -
2004 F-150 HD (Traded after 80,000 towing miles)
2007 Rockwood 8314SS 34' travel trailer

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pulsar

Lewisville, NC

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Joined: 12/30/2001

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Posted: 04/09/12 08:47pm Link  |  Print  |  Notify Moderator

Windwalker55 wrote:

No matter what size my photo is I still get a 'your photo exceeds the 30kB size limit'. I even tried to load a photo that is 70x50 and 10.39 KB and it still will not load. What am I doing wrong?
Thanks,
Larry


I just tested my signature with no issue. I would like to examine your picture and see if it will load into my signature. I'm sending you a private message with an email address.

Tom

1492

Washington, DC

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Joined: 04/08/2005

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Posted: 04/09/12 09:15pm Link  |  Print  |  Notify Moderator

You can also try re-sizing the photo in IMGUR.com. If you're not sure how, see this YouTube video.

pulsar

Lewisville, NC

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Joined: 12/30/2001

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Posted: 04/09/12 08:46pm Link  |  Print  |  Notify Moderator

skipnchar wrote:

You may need to reduce the resolution. They are talking about file size not dimensions.
Good luck / Skip


His post says that he tried a 10.39 KB file, which is well under the 30 KB limit.

Tom

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