dtapp93101
California
New Member
Joined: 03/14/2012
View Profile
 Offline
|
Bought my new Roo HTT from these guys. Not many options around me. First, problems with contract. Said one thing and put something completely different in contract. Then delivered my trailer without second battery installed which I requested and paid for. Please google them and do you own due diligence. I only purchased from them because it seems they were the only ones relatively close with the HTT I wanted. If you have other options, I would recommend going elsewhere based on my experience.
|
frogkisser
TEXAS
Senior Member
Joined: 09/02/2003
View Profile
Good Sam RV Club Member
|
Must be a bad dealership. I read a post yesterday that someone had the same exact problem.
|
bob213
Fresno, CA
Senior Member
Joined: 12/09/2007
View Profile
Good Sam RV Club Member
Offline
|
Your post from yesterday got shut down because you mentioned litigation. Just a suggestion as I went thru the same bad experience with our last trailer. Let it go. I let it eat me up and although I had a nice trailer, everytime I looked at it I was reminded of my poor dealer experience. I ended up hating an otherwise nice trailer. You bought this HTT to have fun. Face the fact that there are jerk dealers out there and go have fun. Don't let a bad purchasing experience ruin your recreational experience. JMHO
|
Bigrick
Central PA
Full Member
Joined: 05/19/2010
View Profile
Offline
|
bob213 wrote:Your post from yesterday got shut down because you mentioned litigation. Just a suggestion as I went thru the same bad experience with our last trailer. Let it go. I let it eat me up and although I had a nice trailer, everytime I looked at it I was reminded of my poor dealer experience. I ended up hating an otherwise nice trailer. You bought this HTT to have fun. Face the fact that there are jerk dealers out there and go have fun. Don't let a bad purchasing experience ruin your recreational experience. JMHO
X2
2007 Dutchmen 28F GS
2012 Toyota Tundra Double Cab 4WD 5.7L V-8
|
skipnchar
Topeka or somewhere else
Senior Member
Joined: 12/17/2003
View Profile
|
So I ASSUME you mentioned their oversight and actually GOT the second battery you ordered, correct? If not then why not? Anyone can overlook a detail but when you show them your receipt then make it right. There are LOTS of dealers who might do a lot worse than that.
2011 F-150 HD Ecoboost 3.5 V6. 2550 payload, 17,100 GCVWR -
2004 F-150 HD (Traded after 80,000 towing miles)
2007 Rockwood 8314SS 34' travel trailer
US Govt survey shows three out of four people make up 75% of the total population
|
|
|
ScottG
Bothell Wa.
Senior Member
Joined: 02/25/2005
View Profile
Offline
|
I assume that if the contract didn't have what you want in it, then you didn't sign it. You did read it in detail right?
Scott, Grace and Wesly
2003 Dodge 3500 4x4, 6 speed Cummins (lightly bombed),
2004 Forest River 25RKS many, many mods.
H0NDA eu2000i
|
bikendan
Napa, Cal.
Senior Member
Joined: 11/21/2005
View Profile
Good Sam RV Club Member
Offline
|
dtapp93101 wrote:Bought my new Roo HTT from these guys. Not many options around me. First, problems with contract. Said one thing and put something completely different in contract. Then delivered my trailer without second battery installed which I requested and paid for. Please google them and do you own due diligence. I only purchased from them because it seems they were the only ones relatively close with the HTT I wanted. If you have other options, I would recommend going elsewhere based on my experience.
back in '06, when i was shopping for a Roo, i had dealings with Best RV.
i left there with a bad taste in my mouth. and i haven't read many positives about them.
yes, they have the best Roo prices out on the West Coast but they were still way more expensive than RVW or RVDirect.
i chose to drive to a Midwest Roo dealer that had a very good rep and beat RVW and RVDirect's prices.
so, that is an option for those of us in the West. you just have to decide if it's worth it. for a savings of $4000 on a $22K MSRP trailer, it was worth it to us.
you could contact FR and file a complaint or use the BBB.
Dan- Firefighter , Shawn- Musician/Entrepreneur , Zoe- Faithful Golden Retriever(RIP ), 2007 Chevrolet Avalanche LS, 2007 Rockwood Roo 23SS w/Equalizer and Prodigy, and 5 Mtn. bikes and 2 Road bikes
|
dadmomh
Jackson, TN
Senior Member
Joined: 01/21/2007
View Profile
Offline
|
Agree on letting this go and just enjoying your new trailer - easy for me to say, it's not mine. A lot harder to do than to say, but give it a try. Make lots of happy memories and enjoy!!
2013 Rockwood Ultra Lite 2604
2003 Ford F-150 with Blue Ox 1000 & Prodigy
5 doggies - We support Adopt/Rescue
Sam, you were the best!
Foxy is our new camping buddy
|
Bumpyroad
Virginia
Senior Member
Joined: 12/01/2005
View Profile
Offline
|
skipnchar wrote:So I ASSUME you mentioned their oversight and actually GOT the second battery you ordered, correct? If not then why not? Anyone can overlook a detail but when you show them your receipt then make it right. There are LOTS of dealers who might do a lot worse than that.
right, did the OP have the 2nd battery in the purchase order or not?
if not,
forget about it.
bumpy
|
llowllms
Crawford, Tn. USA
Senior Member
Joined: 11/26/2003
View Profile
|
Sounds like you didn't read the contract very well or inspect the rig before excepting it.Looks like you and the dealer goofed up. Show them that you paid for the battery, get them to install it then go camping and learn from the experience.
|
|
|
