lacrosse308res wrote:

My wife and i purchased a new trailer (finally!) from General RV in August of 2011. We decided to get a Lacrosse 308res, because of the opposing slideouts which opens the back end of the trailer up and i love the huge shower! We love the camper,but hate our selling dealer now! We have had our rig in 5 TIMES for a simple plumbing leak since we have owned it!! They also missed a galley valve not installed from he factory on the prep! After replacing the grey water valve on the second time in,when i brought it in the 3rd time they found the valve loose because it was not installed properly. on the third time in they caused another leak from the sewage outlet that it did not originally have. on the fourth time in, they finally fixed the original leak but didnt fix the leak out of the sewage outlet that they caused. The fifth time in,they replaced the black and grey valves and the sewage pipes. When i picked it up the fifth time in, we went in the back and they had all the tanks full. when we drained the tanks,it started leaking again!! i waited an hr and half while the technician pulled the black valve out that he just replaced and put another seal in that valve. turns out the technician didnt lube the seals when he installed the valve so it rolled the seal over. I will NEVER take my trailer back there, and will NEVER buy another trailer or product from that company again. The made me irritated enough where i created another facebook page (General Rv Sucks). If you have had problems with Genereal Rv, like my page and post what issues you have had! I'm doing everything i can to turn everybody that i can away from Geveral RV.

garysol wrote:

General is a huge operation located in Mi, Ohio, Florida and Utah. They have many happy customers and many unhappy customers. My last few dealings that I have had with the Canton Ohio location has been very good.