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grizzly660fan

Utah

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Posted: 04/22/12 10:35am Link  |  Print  |  Notify Moderator

Brochure

So as I read it I would be covered on theWhite Rim Road in Canyon Lands NP

JimR

RV's are not allowed on the White Rim Road, however, I am curious if one needs to have an RV to have coverage. I have often camped (tent camping) on White Rim, should my truck have a break down and require towing, would it be covered?


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danfoote

sussex, new brunswick

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Posted: 04/22/12 03:19pm Link  |  Print  |  Notify Moderator

I don't care for Good Sam. We live in Nb and they wanted us to wait one time 24-48 hrs to get service - on a paved road in a small community 1 mile from and mj hwy.

07PSDCREW

Berlin Ma

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Posted: 04/22/12 09:14pm Link  |  Print  |  Notify Moderator

I work for a large tow company here in Southborough MA (Tedsoffayville.com) We can handle just about everything on the road. I've found that I have gone out in response to ERS requests from customers left hanging by other tow company's. Rediculous wait times... It ticks me off sometimes. Tow company's sometimes give crazy wait times just "hoping" that GS or Coachnet will call someone else. (maybe its raining or they are busy with something) I pride myself on quick, accurate service and I always go the extra mile for my customers whether they are GS or Coachnet or AAA.

So as someone posted previously, it's not GS or Coachnet that's dropped the ball on you.... It could very well be the provider.

Just my inside scoop of the .02


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Jim & Betty

Brandon, South Dakota

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Posted: 04/22/12 11:46pm Link  |  Print  |  Notify Moderator

grizzly660fan wrote:

Brochure


So as I read it I would be covered on theWhite Rim Road in Canyon Lands NP

JimR

RV's are not allowed on the White Rim Road, however, I am curious if one needs to have an RV to have coverage. I have often camped (tent camping) on White Rim, should my truck have a break down and require towing, would it be covered?

I am referencing my Jeep I assume that GS covers that too if not then there is the fly in the ointment because Coach Net does.

JimR

DWRoadsideAssistance

Denver, CO

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Posted: 04/24/12 08:21am Link  |  Print  |  Notify Moderator

Hello Grizzly660fan - I looked up this particular road on the National Parks website, and was able to confirm this specific road would not be covered by Good Sam Roadside Assistance, as it is not "hard packed, graded road..."

As I did mention in my previous post, we would locate and send assistance, but at your expense.

For more specific information, please refer to our Member Benefit Brochure, online at www.goodsamers.com.

Thanks!

Darren White
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GSRoadsideAssistance

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Posted: 04/24/12 11:19am Link  |  Print  |  Notify Moderator

Thank you for the post danfoote. Please send me a private message with your Good Sam information and I will contact you. Thank you, Zach

danfoote

sussex, new brunswick

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Posted: 05/04/12 06:02pm Link  |  Print  |  Notify Moderator

I had a great call today from Zac - thank you for looking into this matter further.

GSRoadsideAssistance

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Posted: 05/04/12 11:39pm Link  |  Print  |  Notify Moderator

Thank you for the post danfoote. We appreciate your feedback and the information you provided concerning your local tow providers. I look forward to updating you on the progress we make in improving our network of providers. As I stated during our conversation please feel free to contact me if you have any questions in the future. Thanks again, Zach

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