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Open Roads Forum  >  Technology Corner

 > KVH R5SL dome and Direct TV

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MCDDY

Louisiana

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Joined: 07/14/2003

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Posted: 04/23/12 07:12pm Link  |  Print  |  Notify Moderator

Last week while at a rally near Lafayette, La. got up one morning, made coffee and turned on the TV. Fox News, channel 360 was the last thing it had been on. It wouldn't come in, could go up or down the channels and everything was there but not 360, signal meter showed a weaker than normal signal. Switched to regular TV for local and everything worked fine, back to DTV and everything went downhill. Did the pull the card, press the red button, unplut the receiver, turn off the dish and each time we lost channels. Searching for signal is all that it says now. The dish makes a sort of grinding sound and sometimes makes the sound of searching, but not often. Called DTV and they ran a check on our receiver, sent a message to it but never got it. Talked to KVH & they referred me to a local tech place but they were too busy to get me in. Waiting to hear from a local to us KVH dealer/repair facility to have them look at it. Even tried a spare receiver we have here when we went to HD. Tried setting up a portable dish on a tripod here with no success.

Any ideas would be appreciated

Dave


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brobox

Sunny SW. Florida

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Posted: 04/23/12 08:57pm Link  |  Print  |  Notify Moderator

Are you able to get on the roof and take the cover off of the Dome? I had a similar problem with my Kingdom. I sprayed all of the electrical connections with contact cleaner and it worked for one more season. The following year it did it again, so I upgraded to a Traveler and HD. Kingdom told me it was to old to fix and I agreed with them.

Are you in an area where you are getting a good signal?


Chuck
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sdianel

Tampa, FL

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Posted: 04/23/12 09:01pm Link  |  Print  |  Notify Moderator

Our dome (TracStar) has a recalibrate feature in the control box where you search for the region. After you select recalibrate it takes a few minutes to reset the dome. Also make sure the satellite is 101. That's what our sat tech told us.
Where are you located now? We had a great tech near Houston Sats2Go who is awesome.


Lonny & Diane
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MCDDY

Louisiana

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Posted: 04/24/12 05:28am Link  |  Print  |  Notify Moderator

Brobox
Yes, I removed the cover and everything looked dry and clean like the day it was installed almost 3yrs. ago. Could see no corrosion on the visible contacts. BUT I guess that it has been taking longer to lock onto the sat and haven't used the in-motion in quite a while as our inverter is not operating. There wasn't any obstruction where we were parked, had been there 2 days with the normal good reception. This was in the early AM and there was dew on the dome and roof. With the cover off the antenna would turn and go up and down sometimes but not every time I would turn it on although it would never stop and go up and down like it was hunting. It did stop a couple of times about 90degrees from the satellite direction here at our house. Our old Datron open dish would hesitate like that when it was getting a nibble then adjust and lock in.

Thanks
Dave

brobox

Sunny SW. Florida

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Posted: 04/24/12 11:37am Link  |  Print  |  Notify Moderator

MCDDY wrote:

Brobox
Yes, I removed the cover and everything looked dry and clean like the day it was installed almost 3yrs. ago. Could see no corrosion on the visible contacts. BUT I guess that it has been taking longer to lock onto the sat and haven't used the in-motion in quite a while as our inverter is not operating. There wasn't any obstruction where we were parked, had been there 2 days with the normal good reception. This was in the early AM and there was dew on the dome and roof. With the cover off the antenna would turn and go up and down sometimes but not every time I would turn it on although it would never stop and go up and down like it was hunting. It did stop a couple of times about 90degrees from the satellite direction here at our house. Our old Datron open dish would hesitate like that when it was getting a nibble then adjust and lock in.

Thanks
Dave


That was the same thing my dome was doing, kept searching and searching but wouldn't lock on to a signal. I unplugged every electrical connection and cleaned them with Radio Shacks contact cleaner, the one with the brush on the can. I also sprayed all of the gears and tracks with silicone. That fixed it temporarily, but it started doing it again. After a call to Kingdom explaining the problem, I felt it wasn't worth throwing parts at it when it was so outdated. The parts were obsolete and twice the cost as the same parts for a newer unit.

Is your dome the original 2000 that came with the MH? A lot of new technology in 12 years and with it came much lower cost for replacing domes.

* This post was edited 04/24/12 11:45am by brobox *

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