When I get lousy service, I leave a 50 cent tip, simply because I don't want the wait person to think I forgot. If I get bad food, I tell the manager. If they don't know, they can't fix it. If I get bad food again, I'm done with that restaurant.
If I'm on the road and unlikely to be back that way - no tip and no info to the manager. They'll probably be out of business the next time, anyway.
Retired and visiting as much of this beautiful country as I can.
Not doubting your experience but.....one has to ask? If its that bad, why is there a line waiting to get in? Unless they have the market cornered as the only place to eat in the town, they must be doing something right; so right that it is that popular. Not a slam, just thinkin' out loud.
Because advertising works and people follow the mob. Taste very; I only tried one once and found the steaks to be of a not very good quality and overpriced. I did not try again.
You guys must have the wrong Outback's where you're at. I love Outback and have never had anything but great service and great food. My only complaint about Outback is the Blooming Onion. I just love it and every time I get one I eat too much and get sick to my stomach.
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Never been to one. In our area, we used to have a REAL Australian restaurant. The guy was from Australia and cooked up stuff including kangaroo (if you want tough, that kangaroo will qualify). Sadly, he went out of business some years ago. When we first heard about Outback, we were hoping for a real Australian place, but from the adverts, it's clear it's just a regular steakhouse with a funny accent.
For those of us who believe in evolution; what explains this food problem is evolution. There are fewer and fewer people who know good food when they see it/eat it. There's more and more business managers who recognize this particular evolution.
And, it's what explains (to me) why there would be a line of people waiting to eat junk food.
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Bypass them all, long waits and poor quality food for a jacked up price is the norm.
Better off going to Ruth Chris, Black Angus, or Cattlemen's if you want a steak house, TGI Friday's is better for parties, food's definitely better, though we lost all our ones in Oregon.
* This post was
edited 04/24/12 01:34pm by JoeChiOhki *
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I have consistently enjoyed my experiences at Outback in Calif. I like good food. Can I go to Ruth's, Mortons, and Gene and Georgetti (Chicago) every night--no.
Yes, the cooking varies, so I always ask for underdone. It usually comes out right. I know, you shouldn't have to compensate and it frustrates me, but I don't have the same reaction as others. YMMV--obviously.
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At least it was a "suggested" gratuity. I hate when the gratuity is added and you can't take it off the bill because it is added to "parties of (insert number) or more".
Sure you can. You just cross out what they put on their and change it. Been there, done that. A gratuity is just that-it's not required. Trust me, it gets the manager's attention. Someone else on here called the manager once from his seat in the restaurant. That worked, too.
I've eaten at Outbacks in many places, including two near home. You can keep them. I don't understand the thrill, either, of waiting in line forever. Same with The Longhorn. However, I WILL wait for Texas Roadhouse or Burton's. You pay a little more but I've yet to be disappointed at either.
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RV-less for now but our spirits are still on the open road. And missing it more every day!