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 > DIRECTV DSN

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pnordan

North Carolina

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Posted: 04/27/12 09:12am Link  |  Print  |  Notify Moderator

We have DIRECTV in our home and move the DVR into the M/H when we travel. We have used the Distant Network to get both our usual East-NY network broadcast and the West-LA broadcaast. We have done this since 2009, calling them to turn it on or off as needed.
Preparing to go to MT for the summer I called to turn on the service and after an hour and 3 different agents was told I had to fill out a form for the vehicle(which I did 3 years ago). I was also told I would have open a separate account for the mobile or close the home service. I want both on the same account! They sent me a vehicle form and a new account form. I filled out the vehicle form and mailed it with copies of my bill showing I had had this service off and on for 3 years. The agents I spoke with did not seem to know much about the service.

Anyone having the same problem?? How about Dish? Are they easier?


Paul & Kristina
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2oldman

Winchester WA

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Posted: 04/27/12 09:17am Link  |  Print  |  Notify Moderator

Not that this will help you now, but, for anyone else reading this, don't keep turning it on and off. Just leave it on. No hassles.

It's DNS, not DSN.

Living On

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Posted: 04/27/12 09:47am Link  |  Print  |  Notify Moderator

Friend of mine that works on Colorado DTV main office commented "This is the way audits are started of existing customer accounts". If they see enough potential revenue then they could implement this same policy. As 2oldman said" leave it on and don't create a problem for the rest of the DNS customers".

pulsar

Lewisville, NC

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Posted: 04/27/12 09:54am Link  |  Print  |  Notify Moderator

The copyright laws (Chapter 17 of the US Code) seem to be fairly clear - a "stick house" is not eligible to receive DNS unless they can't receive an "acceptable" over-the-air signal for local network stations, or the local stations grant a waiver. ("Acceptable" is defined in the US Code.)

The same copyright law provides an exemption for long-haul trucks and RVs - known as the Winnebago exemption. What happens when these two parts of the law collide? At different times, different people have used different interpretations. I don't think the US Code contains a resolution. The FCC regulations might.

Do you have locals on your home account. At least one member has posted that FCC regulations forbid the RV exemption being applied to a home account that has locals (and perhaps, in general). I have asked the member to provide a link to a page containing the regulations, but one has not been provided. My own searches of the FCC archives has not found it.

Where does that leave you? At the mercy of whomever you are talking to at DirecTV, I suppose.

Some have suggested that one drop the home account and have only an RV account. One would then use the RV account for the house. That does leave the issue of wether or not you would be eligible for locals.

Tom

jones4110

Champlin, MN

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Posted: 04/27/12 02:11pm Link  |  Print  |  Notify Moderator

We just keep the home channels with dedicated RV receiver and get the locals on digital over the air tv. The broadcast locals are often sharper picture than sat.


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Cottontop

Vancouver, WA

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Posted: 04/27/12 03:47pm Link  |  Print  |  Notify Moderator

You are luckey I was told last year it was not allow any more.

Executive

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Posted: 04/28/12 04:36am Link  |  Print  |  Notify Moderator

Actually, Section 339(a)(2)(E) of the Communications Act, does specify that one may NOT receive DNS in their recreational vehicle or commercial truck AND their fixed dwelling. (Refer section 11) This means that in order to receive DNS in a RV it needs to have a distinct and separate account from the fixed dwelling account. Since many RVrs simply take the dish and/or box from their home when traveling this portion may or may not be enforceable. Unfortunately, the "burden of proof" falls on the backs of the satellite provider so they elect to simply not allow two accounts as a matter of practice. That said, remember these rules and regulations are spelled out in several different areas and are confusing to say the least. The Communications Act is but one facet of a very complex and boring set of rules. Other involved communication profiles are contained in the STELA, (Satellite Television Extenstion and Localism Act of 2010) and SHVERA (Satellite Home Viewer Extension and Reauthorization Act of 2004)regulations. My personal take on all this is the "burden of proof" clause in the Communication Act that forces the satellite providers to wrestle with a 200 pound gorilla. I also feel that there are instances where some of these accounts have slipped through the cracks. It's pretty clear, if you are able to receive local channels at your fixed dwelling you cannot also get DNS. If I were one of those folks that had both, I doubt I would shout it from the rooftops or post it on a public forum....just sayin.....Dennis

DirecTV DNS answers

* This post was edited 04/28/12 04:44am by Executive *


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supermod38

Central NY

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Posted: 04/28/12 04:46pm Link  |  Print  |  Notify Moderator

2oldman wrote:

Not that this will help you now, but, for anyone else reading this, don't keep turning it on and off. Just leave it on. No hassles.

It's DNS, not DSN.


this is what i do too, never tell them when i am on the road. if i want locals i use the ota ant.


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