pnordan

North Carolina

Full Member

Joined: 05/10/2008

View Profile


Good Sam RV Club Member
Offline
|
We have DIRECTV in our home and move the DVR into the M/H when we travel. We have used the Distant Network to get both our usual East-NY network broadcast and the West-LA broadcaast. We have done this since 2009, calling them to turn it on or off as needed.
Preparing to go to MT for the summer I called to turn on the service and after an hour and 3 different agents was told I had to fill out a form for the vehicle(which I did 3 years ago). I was also told I would have open a separate account for the mobile or close the home service. I want both on the same account! They sent me a vehicle form and a new account form. I filled out the vehicle form and mailed it with copies of my bill showing I had had this service off and on for 3 years. The agents I spoke with did not seem to know much about the service.
Anyone having the same problem?? How about Dish? Are they easier?
Paul & Kristina
Lucy & Curly
2004 American Coach Tradition
2004 jeep Grand Cherokee
|
2oldman

Winchester WA

Senior Member

Joined: 04/15/2001

View Profile

Offline
|
Not that this will help you now, but, for anyone else reading this, don't keep turning it on and off. Just leave it on. No hassles.
It's DNS, not DSN.
|
Living On

Where Ever

Full Member

Joined: 04/20/2012

View Profile

Offline
|
Friend of mine that works on Colorado DTV main office commented "This is the way audits are started of existing customer accounts". If they see enough potential revenue then they could implement this same policy. As 2oldman said" leave it on and don't create a problem for the rest of the DNS customers".
|
pulsar

Lewisville, NC

Senior Member

Joined: 12/30/2001

View Profile


Good Sam RV Club Member
|
The copyright laws (Chapter 17 of the US Code) seem to be fairly clear - a "stick house" is not eligible to receive DNS unless they can't receive an "acceptable" over-the-air signal for local network stations, or the local stations grant a waiver. ("Acceptable" is defined in the US Code.)
The same copyright law provides an exemption for long-haul trucks and RVs - known as the Winnebago exemption. What happens when these two parts of the law collide? At different times, different people have used different interpretations. I don't think the US Code contains a resolution. The FCC regulations might.
Do you have locals on your home account. At least one member has posted that FCC regulations forbid the RV exemption being applied to a home account that has locals (and perhaps, in general). I have asked the member to provide a link to a page containing the regulations, but one has not been provided. My own searches of the FCC archives has not found it.
Where does that leave you? At the mercy of whomever you are talking to at DirecTV, I suppose.
Some have suggested that one drop the home account and have only an RV account. One would then use the RV account for the house. That does leave the issue of wether or not you would be eligible for locals.
Tom
|
jones4110

Champlin, MN

Senior Member

Joined: 01/14/2004

View Profile


Good Sam RV Club Member
Offline
|
We just keep the home channels with dedicated RV receiver and get the locals on digital over the air tv. The broadcast locals are often sharper picture than sat.
Joan and Bruce
05 Excursion 39L
powered by 350 KittyCATS on a Spartan
2010 Traverse LT toad (Blue Ox & Breakbuddy)
...and a "road dog" named Max and his gabby sister, Abby.
"May the wind be always at your back and your destination the one you chose"
|
|
|
Cottontop

Vancouver, WA

Senior Member

Joined: 11/02/2002

View Profile


Good Sam RV Club Member
|
You are luckey I was told last year it was not allow any more.
|
Executive

California/Arizona/South Dakota

Senior Member

Joined: 02/07/2008

View Profile


Offline
|
Actually, Section 339(a)(2)(E) of the Communications Act, does specify that one may NOT receive DNS in their recreational vehicle or commercial truck AND their fixed dwelling. (Refer section 11) This means that in order to receive DNS in a RV it needs to have a distinct and separate account from the fixed dwelling account. Since many RVrs simply take the dish and/or box from their home when traveling this portion may or may not be enforceable. Unfortunately, the "burden of proof" falls on the backs of the satellite provider so they elect to simply not allow two accounts as a matter of practice. That said, remember these rules and regulations are spelled out in several different areas and are confusing to say the least. The Communications Act is but one facet of a very complex and boring set of rules. Other involved communication profiles are contained in the STELA, (Satellite Television Extenstion and Localism Act of 2010) and SHVERA (Satellite Home Viewer Extension and Reauthorization Act of 2004)regulations. My personal take on all this is the "burden of proof" clause in the Communication Act that forces the satellite providers to wrestle with a 200 pound gorilla. I also feel that there are instances where some of these accounts have slipped through the cracks. It's pretty clear, if you are able to receive local channels at your fixed dwelling you cannot also get DNS. If I were one of those folks that had both, I doubt I would shout it from the rooftops or post it on a public forum....just sayin.....Dennis
DirecTV DNS answers
* This post was
edited 04/28/12 04:44am by Executive *
Dennis and Debi
Monaco Executive M-45PBQ Quad Slide
525HP Cummins ISM 6 Spd Allison
Chevy HHR W/ ReadyBrute
Fourth Year Full Timing Click here to view our travel blog
|
supermod38

Central NY

Senior Member

Joined: 12/30/2009

View Profile


Good Sam RV Club Member
Offline
|
2oldman wrote: Not that this will help you now, but, for anyone else reading this, don't keep turning it on and off. Just leave it on. No hassles.
It's DNS, not DSN.
this is what i do too, never tell them when i am on the road. if i want locals i use the ota ant.
95 Southwind
My best buddy resting
|