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Open Roads Forum  >  Beginning RVing

 > RV Dealer - Was what he said true?

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TaterSr

Idaho

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Posted: 04/28/12 07:36pm Link  |  Print  |  Notify Moderator

We found the perfect RV floor plan we want. It's a Forest River Sunseeker at a dealer here in town. Not a fly-by-night. One that's been around a while & has three locations. The salesman was nice, not pushy. We don't want to buy til late fall. It may be gone by then. So we have to keep our options open. If we bought it now, six months of our warrantee would be over before we could take off late fall (first snow bird season).

Today we went to a Camping World (and I don't know if that forum is run by Camping World) just to look, and had a horrible pushy salesman. He didn't have the model we like but kept saying he could get something similar, make us a deal, etc. I found him so offensive I walked out to the car. Hounding us relentlessly.

My ques is, he told us by buying at Camping World we would be better off because we could stay overnight free at any Camping World & buying from them, we could get service anywhere in the US if we had a problem.

If you join Good Sam, can you stay overnight free at Camping World anyway? I couldn't tell from the Good Sam website. If you buy a new Forest River & it breaks down in another state, aren't you able to get assistance at another location? I just felt like this guy was a real BS'er but husb was thinking he was right. I would rather give our business to the nicer non-pushy dealer.

Thanks.

ed6713

FL

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Posted: 04/28/12 08:28pm Link  |  Print  |  Notify Moderator

1) As a general rule, any Rv'er is welcomed to overnight at a CW. Regardless of the brand of RV or where you bought it.
2) The warranty is a different issue. The Ford warranty should be honored at any Ford dealer.

3)The different appliances, like the ref, HWH, A/C, have their own warranties and authorized warranty centers. Regardless of the brand of RV, the warranty on your A/C unit, for example, should be honored. I've taken my RV to CW for warranty work and the RV was not purchased at CW.
4) Now if the issue is neither Ford nor a specific mechanical device, that's another issue. You need to find out just how warranty work will be handled by Forest River if you're a 1,000 miles away from the selling dealer and have a problem. Get it in writing and not just verbally. As goes the saying, a verbal agreement ain't worth the paper it's written on.
CW does have an advantage there because they have stores in most states.

All in all, I'd say the salesman was full of it. Leaving the dealership was a good move on your part.


Travel is fatal to prejudice,bigotry,and narrow-mindedness,and many of our people need it sorely on these accounts. Broad,wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime.

fla-gypsy

North Florida

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Posted: 04/28/12 09:00pm Link  |  Print  |  Notify Moderator

The salesman was a jerk and lying through his teeth


09 SuperDuty Crew Cab 6.8L/4.10(The Black Pearl)
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Sundance07

Alberta

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Posted: 04/28/12 09:34pm Link  |  Print  |  Notify Moderator

Q Do you know how to tell if a Salesman is lying??

A His lips are moving!



No offence to legitimate Sales folks....


Gregg, Barb, 2 rescued FurKids
2004 Dodge 3500 4x4 QC/SB/SRW Laramie, Cummins 5.9HO, Firestone Ride-Rite, Reese 16K Slider
2007 Heartland Sundance 2900RKS 5er


Jim & Betty

Brandon, South Dakota

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Posted: 04/28/12 10:05pm Link  |  Print  |  Notify Moderator

TaterSr wrote:

We found the perfect RV floor plan we want. It's a Forest River Sunseeker at a dealer here in town. Not a fly-by-night. One that's been around a while & has three locations. The salesman was nice, not pushy. We don't want to buy til late fall. It may be gone by then. So we have to keep our options open. If we bought it now, six months of our warrantee would be over before we could take off late fall (first snow bird season). Thanks.


IMO you should wait to buy the RV when you are ready at that time there may be a better one out there. During that six months you will be able to go to the forumd and see if there are any issues or high praise for you future RV.
If you are very certain about that model and brand I would call the manufacturer and ask how long that unit will be produced.
Prior to buying my unit I drove to each Manufaturer that I considered I drove from Southern Calif. to Iowa took a couple weeks and it was a good vacation seeing other parts of the country.

Good Luck

JimR

dqdick

Council Grove, KS

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Posted: 04/28/12 11:08pm Link  |  Print  |  Notify Moderator

That salesman isn't someone you want to do business with. CW has invited us to stay and that particular CW didn't sell our brand of Camper. CW has done warranty work for us and again, we didn't buy it there. Someone on another forum believes that RV salesman are like slinkies, They aren't good for much, but if you kick them down the stairs they are amusing to watch. That about covers it.


Dick and Joyce
2010 Montana 3665RE
Dodge 2500HD Maxi Cab Laramie Edition
Diego, Norm, & Bitsy


Fish-a-Palooza

Lake Stevens WA

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Posted: 04/29/12 02:06am Link  |  Print  |  Notify Moderator

Also, it won't be gone. You can always order one from the factory with the floor plan you want, and have it delivered when you want it.


Wayne & Karen

TT-2005 Komfort 27TSG
TV-2003 F250 Lariat Crew cab, 6.0L PS, FX4

TaterSr

Idaho

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Posted: 04/29/12 08:07am Link  |  Print  |  Notify Moderator

Thank you everyone for your wealth of knowledge I never would have thought to call the manufacturer.

And I appreciate your confirming the BS Artist that salesman was. We found the Sunseeker 5 weeks ago & it's still at the first, gentler RV dealer. I had gone on this forum & asked about it at that time. People were mostly positive so that was a good feeling. I wish we could drive to Iowa & get one, but we have no vacation time. We used it all on his knee replacement last fall & I took mine to be his 'nurse'. His job changed vacation policy & he wants to retire Jan 1 so he can get 3 wks' more pay. I wish we could retire now but he turns 64 Dec 3rd so the more months we work, the more we can save. I'm sure some of you have been there.

I was wondering if it's a good idea to get an add'l roadside assistance policy thru Good Sam even if it's brand new or if that would be a waste of money. We have NEVER had an RV so want to do this right.

But thanks again. And hey Fish-A-Palooza, we're from WA too! Bothell.

FL gave such a clear, concise, intelligent answer. Really appreciate you guys.

Mrs Tater

anaro

Mebane, NC

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Posted: 04/29/12 08:27am Link  |  Print  |  Notify Moderator

I would go let Marucs know about the lying salesman in the camping world sales forum above. He has been trying to improve CW's image. I agree don't give that guy your business but Marcus may be able to help you out. As for carrying a roadside assistance policy it is a good idea as your warranty won't pay to tow you if you break down. We carry good sam ERS, others on here feel coachnet is better. I have not tried coachnet and knock on wood have only had to carry good sam ERS so far. Both have good and bad stories. AAA unless you get a specific rider for your TT will not cover your TT only your TV in the event of a breakdown. Hope this helps.


2009 Ford F250 Lariat Crew Cab 6.4L diesel 4WD
2011 Crossroads Zinger ZT26BL
Reese Dual Cam

4 nights camped in 2013!
21 nights camped in 2012!
27 nights camped in 2011!


Lady Fitzgerald

Tempe, AZ, USA, Earth

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Posted: 04/29/12 11:39am Link  |  Print  |  Notify Moderator

Sundance07 wrote:

...legitimate Sales folks....


Now there is an oxymoron!


Jeannie

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