Broke down in the Jeep today, clutch slave cylinder went out. Called Good Sam for a tow. Curteous professional all the way. Told I would see a tow truck in 40 minutes. 28 minutes later here came the truck and we were on the way home. No I don't work for GS but I've never had a problem with them and am satisfied with the service. This is the third time I've had to use them.
Just thought someone should tell the good side of Good sam
Leroy & Jane
2009 Jeep Wrangler Unlimited X and a 2004 Aliner Sportliner.
I wanna go where I haven't been,
but still wanna see what I've seen again.
Thanks for the positive report about GS ERS. I have always had great service from GS. Too often all we hear about are the negative experiences, but I am certain the positives far outweigh the negatives because it is human nature to complain but not praise.
1997 Monaco Dynasty 40'
Cummins 8.3 325 HP
2008 Ford Edge Toad
I too had good experience with the GS ERS. Shortly after signing up I had occasion to use it. Living rurally and in the mountains an ERS is a good idea I thought so I had joined AAA the previous year; just the basic membership, no whistles and bells. I didn't need to pay for someone to bring me a soda and a burger along with the tow truck. I had joined the GS plan because...well I now had an RV and it seemed that was what I should do. Any way a couple of months after joining the GS plan and going into the 2nd year of AAA my TV suffered a total electrical failure (turned out to be just a battery) in my driveway. So I call up AAA and shortly into the conversation the rep informs me that "my plan" would require that I pay for towing mileage after some ridiculously low number of miles. They took my info and said a tow truck would be out soon (don't remember the amount of time). As soon as I ended the call it dawned on me that I had the GS ERS and that it was supposed to cover all my vehicles. I called the ERS and immediately asked about towing distance and was given the "to the nearest authorized repair facility". Well the Chevy dealer is about 15 miles from the house so I inquired about mileage charges and was told "no charges for the first tow". I scheduled the tow truck and called AAA and said never mind. The tow company came in about 45 minutes, polite and knowledgeable driver truck to the Chevy dealer and no charges for the tow. When the AAA renewal package came in the mail I sent it back with a "no thank you" note.