I do sell gooseneck adapters, however I know that they void air suspension operated kingpins and inform the customer of this before installing(only with their blessing and signed paperwork). I check every tow vehicle for proper towing capability before I hook it up and won't connect if it is not capable of towing. Does the sales force always ask the right questions when qualifying the customers tow vehicle, No. Have we lost deals and upset customers because of this, Yes. I'd rather have a customer safe than have an accident attributed to us doing something jicky/unsafe. I only sell the P2 and P3 brake control units to my customers, once we explain the advantages, price usually isn't an issue.
RVServiceManager wrote: I do sell gooseneck adapters, however I know that they void air suspension operated kingpins and inform the customer of this before installing(only with their blessing and signed paperwork). I check every tow vehicle for proper towing capability before I hook it up and won't connect if it is not capable of towing. Does the sales force always ask the right questions when qualifying the customers tow vehicle, No. Have we lost deals and upset customers because of this, Yes. I'd rather have a customer safe than have an accident attributed to us doing something jicky/unsafe. I only sell the P2 and P3 brake control units to my customers, once we explain the advantages, price usually isn't an issue.
Most 5'vr mfg will void the warranty if a gooseneck adapter has been installed and there is a problem with the frame.
I have sold both Colbert and Andersen ranch adapters for many years to hundreds of customers. I have explained warranty ramifications and have never had anyone say don't install it. Usually because they already have a ball in their truck and don't want the extra expense or don't want the bed taken up by the traditional 5W hitch. Many have sprung the cross frames, have them fixed and still don't install the hitch. The fix should not be much more than the cost to go to a new 5w hitch, unless you have fiberglass damage.
We received our trailer back from Camping World in Meridian ID, and after having a breakfast meeting with the manager and telling him that communications was very lacking in there business, I think I got my point across and am also expecting a refund sometime soon on service work etc, loooong story. So far we are happy with the outcome of repairs done on our new trailer, and as long as Camping World follows through on the refund check as promised
2012 Montana 3800RE/Level Up/Slide Toppers/MoRyde Hitch/VuCube 2000
1999 Freightliner Western Hauler CC/300 Cat/Chipped
2001 Ford F350 CC DRW/ 4x4/ 6 Speed/Chipped
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